North Central Ford

5th new vehicle purchase This is the 5th time we have had the pleasure of acquiring a new vehicle from North Central Ford and our go to guy, Norm Heinz, provided us with anot This is the 5th time we have had the pleasure of acquiring a new vehicle from North Central Ford and our go to guy, Norm Heinz, provided us with another stellar buying experience. We have come to look forward to working with Norm and the the other friendly and helpful members of those North Central team and will doubtless continue relying on them for our vehicle needs. Thanks to all and we’ll see soon again. More

2018 F150 Have been purchasing trucks from another local dealership for the past 20 years, but North Central Ford has earned our business with quick responses, Have been purchasing trucks from another local dealership for the past 20 years, but North Central Ford has earned our business with quick responses, and competitive pricing. They do not play the games that old school dealerships still try to play. Found the truck we wanted online, and Brad made sure it was ready to go when we got there. Finance was extremely efficient. Have already recommended Brad to friends and family. More

There are better options Over the last 5-6 years I've spent several thousand dollars in this dealerships service department. (vin 1FMFK19507LA97567) in case they read this. Over the last 5-6 years I've spent several thousand dollars in this dealerships service department. (vin 1FMFK19507LA97567) in case they read this. Five years ago I gave these guys a FIVE+. Today... A ZERO if possible. BUT, I'll bet you they don't care enough to ask why. Come on. Pick up the phone, call and ask why. If you look up my vin you will have my name, address and my cell #. When you call a Service Department a Service Department shouldn't service be a key factor in that equation? Do you know where your front line is? Sales People and Service Advisors. That's where you make your money. And, today that's where you lost my money as a current and future customer. You know what guys? Just print out my several thousand dollars worth of service records at your dealership!!! HOW xxx hard can that be. Don't talk about customer service, be about customer service! More

2018 Mustang This is our 8th vehicle from North Central Ford and Norm Heinz has been our salesman for them all. Our last couple of transactions with Norm and NCF h This is our 8th vehicle from North Central Ford and Norm Heinz has been our salesman for them all. Our last couple of transactions with Norm and NCF have been very smooth. We have reached out to Norm and let him know our parameters and Norm always makes it happen. We don't come into the dealership and spend all day as most of the "red tape" is handled on the phone, via email, and/or the internet. Highly recommend Norm and NCF! More

New F150 Good price, easy application process, friendly sales person and prompt follow up with my only complaint I had. I would be open to purchasing from them Good price, easy application process, friendly sales person and prompt follow up with my only complaint I had. I would be open to purchasing from them again. More

100% Satisfied Thank you Todd for making the purchase process painless. I also want to commend your finance department for being so professional and efficient. I Thank you Todd for making the purchase process painless. I also want to commend your finance department for being so professional and efficient. I would not hesitate to recommend North Central Ford to my family and friends. More

Easiest Purchase Yet Very easy process during this purchase. I was able to take my time and select the right vehicle the salesperson was very attentive to my needs and li Very easy process during this purchase. I was able to take my time and select the right vehicle the salesperson was very attentive to my needs and listened. That was the biggest differentiator amongst dealers I visited. Once the selection was made completely the transaction was faster than expected. The car is great and the experience was too, I would recommend you consider this dealership when making a purchase. More

Pissed off customer. Stay away from this dealership. Their customer service is bad. They don't know how to cater to customers. They only want your downpayment. They will h Stay away from this dealership. Their customer service is bad. They don't know how to cater to customers. They only want your downpayment. They will have you down there for hours just to tell you bad news. Having your hopes up and even let you test drive their vehicles just to hype u up to get that ride and bam they smack u with bad news.I wanted to trade in my F 150 just for them to say no we can't do it. I tried to get into a newer F150 no we can't do it but we can get u into a Ford Fusion. That's not what I wanted. At least try to get me into an SUV no chance. So it's crazy that I went next door to Nissan and told them what Ford put me through guess what I got approved for a 2017 Nissan Pathfinder with only $1200 down. Ford was asking for $3000 and up. So guess what I'm getting that Pathfinder and I will come over and show off in front of Ford central face to let them know this is how you conduct business. You take care of your customer and not let them walk off without a deal. More