North City Honda

I received excellent service from Steve. He explained the service to me very well. I am a long standing customer and will continue to be. He explained the service to me very well. I am a long standing customer and will continue to be. More

Had an amazing experience with Michael H. at North City Honda. Haven’t had the best experiences with Honda service centers in the Chicago land area, but Michael was great. He provided quick a at North City Honda. Haven’t had the best experiences with Honda service centers in the Chicago land area, but Michael was great. He provided quick and efficient service for my oil change. He was kind, helpful, knowledgeable, and very informative about additional services my car might need. I really appreciated his professionalism and honesty. He wasn’t pushy about additional services and I really appreciated him letting me decide whether or not I wanted to get additional work done. I’ll definitely be coming back soon to get additional work done and will now be servicing my vehicle here. Thanks Michael for the great experience! More

Service department personnel are friendly, informative and work done on my car has always been excellent! and work done on my car has always been excellent! More

Very welcoming and very efficient. Could not have been nicer…even helped me to make coffee. Could not have been nicer…even helped me to make coffee. More

They offer a wide rage of services. There are a good deal of customers so they seem to be doing well. There are a good deal of customers so they seem to be doing well. More

Have been stratified the last three times I’ve been there. Thank you! So much! there. Thank you! So much! More

Best cars, best service center, best staff. We've been loyal customers for over 25 years. We've been loyal customers for over 25 years. More

Muy buen atencion al cliente Y muy buen servicio! Muy profesionales . Les doy 5 esteellas por que no se puede mas Muy profesionales . Les doy 5 esteellas por que no se puede mas More

Got a good deal on the Honda Pilot. Sold me a service package during the sale of the car. The terms and conditions were not as stated, but a call with finance manager cleared and they h Sold me a service package during the sale of the car. The terms and conditions were not as stated, but a call with finance manager cleared and they honored the terms sold to me. Service team could also be a little more customer friendly. More

My experience with the service department was just as bad as my experience when buying at the attached dealership. I brought my car in for a recall repair. I specifically asked that the service person who wa as my experience when buying at the attached dealership. I brought my car in for a recall repair. I specifically asked that the service person who was assigned to my car not have a cold or be sick and not be wearing cologne (I have cancer - cannot be around either of these things). When I picked up my car, it absolutely reeked. There is no way this stench was from a service person’s cologne - this was a deliberate spraying of the interior of my car. It was horrible. And intentional. It took several days of driving with all windows open to get rid to the stink. Aside from that, I also never received a “your car is ready” call. If I hadn’t called, it would likely still be sitting there. This place has absolutely no clue about “customer service”. I will not be going back, ever. More