North City Honda

Got a good deal on the Honda Pilot. Sold me a service package during the sale of the car. The terms and conditions were not as stated, but a call with finance manager cleared and they h Sold me a service package during the sale of the car. The terms and conditions were not as stated, but a call with finance manager cleared and they honored the terms sold to me. Service team could also be a little more customer friendly. More

My experience with the service department was just as bad as my experience when buying at the attached dealership. I brought my car in for a recall repair. I specifically asked that the service person who wa as my experience when buying at the attached dealership. I brought my car in for a recall repair. I specifically asked that the service person who was assigned to my car not have a cold or be sick and not be wearing cologne (I have cancer - cannot be around either of these things). When I picked up my car, it absolutely reeked. There is no way this stench was from a service person’s cologne - this was a deliberate spraying of the interior of my car. It was horrible. And intentional. It took several days of driving with all windows open to get rid to the stink. Aside from that, I also never received a “your car is ready” call. If I hadn’t called, it would likely still be sitting there. This place has absolutely no clue about “customer service”. I will not be going back, ever. More

Great service. Jeric Calma explained the service done on my Honda CR-V Hybrid in detail. Very courteous and knowledgeable about the service that was performed. Jeric Calma explained the service done on my Honda CR-V Hybrid in detail. Very courteous and knowledgeable about the service that was performed. More

Easy to schedule an appointment. Good explanations of work needed and service. Friendly staff also. Good explanations of work needed and service. Friendly staff also. More

Great service. Good communication. Prompt and delivered on time. Answered questions directly and accurately. I recommend Good communication. Prompt and delivered on time. Answered questions directly and accurately. I recommend More

Great service experience. Are consistent in providing timely, affordable and reliable repairs. Would recommend to any Honda owners. Are consistent in providing timely, affordable and reliable repairs. Would recommend to any Honda owners. More

Needed new key fobs for 2014 Honda CR-V. Work completed in about an hour and 1/2 cordially and professionally. Work completed in about an hour and 1/2 cordially and professionally. More

Fast service and never had a problem, friendly people at the front desk and always helping. the front desk and always helping. More

Lupe was wonderful! She made the service appointment easy and efficient. I appreciate how quickly my concerns were addressed and that they were mindful of my time by com She made the service appointment easy and efficient. I appreciate how quickly my concerns were addressed and that they were mindful of my time by combining my service appointment with the recall service. Thanks for providing excellent care. More

Great service. Jeric Calma explained the service done on my Honda Fit in detail. Very courteous and knowledgeable. Jeric Calma explained the service done on my Honda Fit in detail. Very courteous and knowledgeable. More