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North City Honda

Chicago, IL

4.4
132 Reviews

6600 N Western Ave

Chicago, IL

60645

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Showing 132 reviews

May 15, 2023

Great place to buy a car Juan was great he made the process so easy and no pressure. Thanks again. More

by tommat542
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan O
May 15, 2023

I think God for the management, and salesman (Sayed) I had a great experience at North City Honda. I highly recommend that branch…. More

by imbless2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sayed
October 16, 2022

The best sales manager ever 2022 Freddy Navarro. I came in with my wife for a window shop but this guy made everything turns around to buy our favorite Honda from them. Needs a thumbs up. More

by annanhubert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddy Navarro
July 26, 2022

RICK, and, AJ are great sales persons all always welling to help and answering cuestions More

by hectorroman1953
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ AND RICK
Jul 26, 2022 -

North City Honda responded

Hey there, thanks a bunch for your kind words. It's reviews like this that make us at North City Honda excited to come into work every day.

July 09, 2022

I had an OUTSTANDING experience at North City Honda. Sales consultant, FREDDY, was amazing in every way. From the very start, he demonstrated professionalism, knowledge, excellent communication, and ge More

by npboscar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddy, Arthur, Luis
Jul 10, 2022 -

North City Honda responded

Hey there, our team appreciates your kind words, and are so glad to hear that your experience at North City Honda met your expectations. We truly care for our clients and are delighted to know that our dedication shows. Take care, and thank you again for the review.

February 25, 2022

I recently bought a CR-V from Antonio and I had a great experience , he was very knowledgeable and kind . Would highly recommend him 10/10 More

by svela37
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio
Feb 27, 2022 -

North City Honda responded

Hey There! Thank you for taking the time to share your detailed feedback! We are thrilled to hear that you have nothing but amazing things to say about our team at North City Honda and what we offer.

February 22, 2022

I highly recommend this dealership. Bought a car and they made it very easy and pleasant. Eddy was great and the managers were pleasant to deal with. Great team ...... Cudos to everyon More

by Don
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy
Feb 22, 2022 -

North City Honda responded

Hey there! Thank you for your kind comments about our staff here at North City Honda. We truly are committed to ensuring the satisfaction of our clients and are happy that you had a positive experience. Thank you for the feedback; have a wonderful day.

September 01, 2021

Do not BUY A USED CAR FROM THIS PLACE. THEY WILL SCAM AND GIVE ATTITUDE WHEN YOU QUESTION WHY THEY ADDED THE ZXYLON PAINT SCAM xx. I told them I didn’t want it but added it anyways and when I questioned all More

by Rrr
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fnfnnd
Sep 03, 2021 -

North City Honda responded

Hi Rrr, we work with integrity and professionalism, and we're dismayed you received the opposite of what we are known for. Please contact us at themanagementteam@leaderauto.com as we want to know more about your situation and how we can address it most suitably. Thank you, and we hope to hear from you soon. The Management Team (themanagementteam@leaderauto.com)

August 24, 2021

Horrible service. I am looking to sell my late model used Honda Civic, SUPER low miles, great shape. A rep called me to come in, later that evening after work, brought the car in, they were not interes More

by Bob 9000
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Evening floor sales guy who never introduced himself
Aug 27, 2021 -

North City Honda responded

Bob, we appreciate you taking the time to share your experience with us. We always aim for 100% customer satisfaction, and we regret that we fell short this time. Though we cannot undo the past, we want to make things right. Please reach out to us at themanagementteam@leaderautogroup.com to discuss the situation further. The Management Team (themanagementteam@leaderauto.com)

August 04, 2021

The service department is disappointing. I have scheduled multiple appointments to have my oil changed only to be told I will have to wait two to three hours with an appointment, I have mentioned More

by jafahrenbach
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Mike Sparano
Aug 04, 2021 -

jafahrenbach responded

The service department at north city Honda is disappointing. I have scheduled multiple appointments to have my oil changed only to be told I will have to wait two to three hours with an appointment, I have mentioned this to managers only to be told they do not have enough techs, other people have come in and asked for more services than their scheduled appointment and this causes a back up, there are other cars in front of you, none of these are my problem. I even had Mike Sporano the Service Manager tell me "you have to wait at the doctor that happens here too." Poor scheduling and schedule management North City Honda or the Doctor again not my problem. I have raised this issue to Honda and have not received a response as well. I bought Honda's because of their reputation for quality and customer service. As it stands right now Honda fails on customer service and time will tell if the quality is there.

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