North City Honda

They provide clear recommended service, quickly completed, with kind and courteous staff. Could not expect more. completed, with kind and courteous staff. Could not expect more. More

Easy to get an appt with this dealer. They provide prompt and frequent updates and I feel like they don’t recommend anything unless truly needed - not trying to sell for the sake of selli They provide prompt and frequent updates and I feel like they don’t recommend anything unless truly needed - not trying to sell for the sake of selling. My car stays in good shape following their guidance. Friendly staff. More

There was Quick, courteous service. Prompt Rides to and from appointment. Altogether painless experience. Thanks Prompt Rides to and from appointment. Altogether painless experience. Thanks More

Easy to get appointment for service next day. They dropped me off and picked me up. Michael Hua was very helpful and pleasant. I was going to a different dealership for service as it was easier t They dropped me off and picked me up. Michael Hua was very helpful and pleasant. I was going to a different dealership for service as it was easier to reach. I will now be going to North City Honda for service. More

John at North City Honda was very attentive and patient during the purchase process of our son’s car. We enjoyed our experience there so much that I came back to purchase another vehicle for myself! Thanks during the purchase process of our son’s car. We enjoyed our experience there so much that I came back to purchase another vehicle for myself! Thanks to all at North City Honda!!! More

North City service and cost were great. Everyone was helpful and specially my service advisor. Everyone was helpful and specially my service advisor. More

Steve was very helpful with an issue that came up after a recent visit regarding a recall. The issue was resolved in a diplomatic manner. recent visit regarding a recall. The issue was resolved in a diplomatic manner. More

North City provides consistent excellent customer service and quality care of my two Hondas. They are reliable. and quality care of my two Hondas. They are reliable. More

I really like my Honda. But service management has been poor. They mailed me something about a recall, and then when I followed up about the part it was very confusing and t But service management has been poor. They mailed me something about a recall, and then when I followed up about the part it was very confusing and they said it would be awhile before it would be ready. They said I just needed to keep calling back to check. Six months later, they finally had it, but the person I spoke to on the phone seemed confused about whether multiple things needed to be checked or just one. The whole scheduling process was difficult. I was not aware the replacement maintenance would take 3 hours until I got to the appt, which was tough timing. They said they would call me when it was ready, they never did- I called them and then the person the phone again was not very warm or helpful, and just stated that yes, my car was ready. When I got to the lot for pickup, the car was in the last spot and blocked in by another car. I had to go back in to the maintenance center to ask someone to move the other car. The whole thing was just more hassle than it needed to be. Not super helpful staff More

Always professional and kind, they make routine service simple and painless. Would recommend, thanks North City! simple and painless. Would recommend, thanks North City! More