
North City Honda
Chicago, IL
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I had an OUTSTANDING experience at North City Honda. Sales consultant, FREDDY, was amazing in every way. From the very start, he demonstrated professionalism, knowledge, excellent communication, and ge Sales consultant, FREDDY, was amazing in every way. From the very start, he demonstrated professionalism, knowledge, excellent communication, and genuine interest in me as a valued customer. Those fine qualities continued throughout the leasing experience creating an environment conducive to productive exchange. If you can, find Freddy! He will make sure you have the best experience from when you walk in the door to when he thoroughly reviews all aspects of the car and sends you on your way feeling positive and forever in good hands. Just as impressive was sales manager, ARTHUR, who went above and beyond to get me the car and deal that put a smile on my face. His exemplary efforts and ability to make things happen were impressive and very appreciated. I can never thank him and Freddy enough for what they did for me. Finally, my experience with LUIS, the financial advisor, made certain to review all the financial paperwork and answer any and all questions I had. I appreciated him taking time to do so as well as explaining each document before I signed. Not only were they extremely competent in their respective roles, but also thoughtful, friendly, and welcoming. I would highly recommend North City Honda, especially the individuals whom I mentioned above. I have high standards in regard to how people work together. I promise you will have a great experience and feel like a valued customer. When my lease is up in three years, my intention is to return to North City Honda. A special shout out to JAMES who remembered me from three years prior when I leased a car. Thank you North City Honda! More
I highly recommend this dealership. Bought a car and they made it very easy and pleasant. Eddy was great and the managers were pleasant to deal with. Great team ...... Cudos to everyon Bought a car and they made it very easy and pleasant. Eddy was great and the managers were pleasant to deal with. Great team ...... Cudos to everyone at North City Honda More
Do not BUY A USED CAR FROM THIS PLACE. THEY WILL SCAM AND GIVE ATTITUDE WHEN YOU QUESTION WHY THEY ADDED THE ZXYLON PAINT SCAM xx. I told them I didn’t want it but added it anyways and when I questioned all GIVE ATTITUDE WHEN YOU QUESTION WHY THEY ADDED THE ZXYLON PAINT SCAM xx. I told them I didn’t want it but added it anyways and when I questioned all the “Manager” did was knock out $1000. They said they wouldn’t sell the car u with out it. That scam is literally $2600 EVERYONE PLEASE BE CAREFUL W THESE PEOPLE AND IF YOU CAN JUST GET UP AND LEAVE THE DEALERSHIP. Prices online for used cars are NOOOOT WHAT THEY ARE IN THE DEALERSHIP! This place is a joke Specially the guy “Manager” super Rude More
Horrible service. I am looking to sell my late model used Honda Civic, SUPER low miles, great shape. A rep called me to come in, later that evening after work, brought the car in, they were not interes used Honda Civic, SUPER low miles, great shape. A rep called me to come in, later that evening after work, brought the car in, they were not interested, dismissed out of hand because I just wanted to sell not trade-in. BAIT and SWITCH. I've bought here before and serviced here before. NEVER AGAIN. More
The service department is disappointing. I have scheduled multiple appointments to have my oil changed only to be told I will have to wait two to three hours with an appointment, I have mentioned scheduled multiple appointments to have my oil changed only to be told I will have to wait two to three hours with an appointment, I have mentioned this to managers only to be told they do not have enough techs, other people have come in and asked for more services than their scheduled appointment and this causes a back up, there are other cars in front of you, none of these are my problem. I even had Mike Sporano the Service Manager tell me "you have to wait at the doctor that happens here too." Poor scheduling and schedule management North City Honda or the Doctor again not my problem. I have raised this issue to Honda and have not received a response as well. I bought Honda's because of their reputation for quality and customer service. As it stands right now Honda fails on customer service and time will tell if the quality is there. More
Jamarcuss, & Mr Wise we’re very helpful, extremely willing/ to assist the Customer- both these Gentlemen were valuable assets, and made process, very seamless! Thanks again! Orlando Quezare willing/ to assist the Customer- both these Gentlemen were valuable assets, and made process, very seamless! Thanks again! Orlando Quezare More
Jose merlos was beyond helpful online and Ricardo Salinas closed the deal both gentleman were great! I couldn't be happier with my new car would recommend them to everyone closed the deal both gentleman were great! I couldn't be happier with my new car would recommend them to everyone More
I came to ask some questions and had the pleasure of meeting Nataly Guijosa. I explained up front that I wanted information and was not ready to buy. Without even a moment of hesitation she asked me t meeting Nataly Guijosa. I explained up front that I wanted information and was not ready to buy. Without even a moment of hesitation she asked me to ask all of my questions and she asked if there was anything I'd like to get a feel for to help in my future decisions. This was a shock to me because of how friendly and welcoming she was. I was just kicking the idea of buying a car around, but I ended up falling in love with an Accord and Nataly. More
The best car buying experience my wife and I have ever had in our lives! Our sales associate, Kendall, was so easy to work with, we felt no pressure to do anything that we did not want to do, and we got a had in our lives! Our sales associate, Kendall, was so easy to work with, we felt no pressure to do anything that we did not want to do, and we got a FANTASTIC deal on a car. The General Sale Manager, Jim, was wonderfully accommodating and made us feel right at home. There were no sleazy sales tactics, no gaslighting, no emotional manipulation, no hidden fees or surprise charges. Just truthful, honest, upfront people who will work with you to get you the best deal possible, allowing you to level the dealership feeling like you are on Cloud 9. I'd give 10 STARS if I could! This place is simply the best and will be my #1 recommendation for anyone in the market for a car! More