Back

North Coast Mitsubishi of Bedford

Bedford, OH

4.0
2,711 Reviews

500 Broadway Avenue

Bedford, OH

44146

Directions

By Type

Showing 2,711 reviews

August 19, 2026

Watch out doing any business with these cowards, they will sell a car right from under you then be sarcastic when you get upset. I will find a way to get satisfaction so they can smile now and see what h More

by Lscottshere023
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
ALL OF THEM, Gary Gerts, Vadim Molotkovskiy, Julius Mcgrady, Matt Cepeda Cruz, Mark Chun, Michael Hudson, Oba Eni, Oliver Dilmurodov, Joshua Mckinley, Steven Keske
Aug 20, 2026 -

North Coast Mitsubishi of Bedford responded

We’re sorry to hear that you feel this way. We understand that a vehicle purchase can be a significant decision, and we take concerns about the sales process seriously. We’d like the opportunity to review the details of your experience and address any misunderstandings or concerns directly. Please reach out to our management team so we can investigate the situation and work toward a resolution.

July 28, 2026

Renee was awesome to work with. My family and I had been looking for an EV for a few weeks, and when we saw this one pop up on the Bedford Mitsubishi website, she immediately got us More

by sroberts16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Renee Serino
Jul 28, 2026 -

North Coast Mitsubishi of Bedford responded

Thank you so much for your wonderful review! We're thrilled to hear that Renee provided such a positive experience for you and your family. Making the car-buying process straightforward, efficient, and enjoyable is exactly what we strive for, and we're glad everything from your test drive to your trade-in went so smoothly. We truly appreciate your recommendation and your trust in Bedford Mitsubishi. Congratulations on your new EV, and we look forward to welcoming you back whenever you're ready for your next vehicle. Enjoy the ride!

July 27, 2026

The transaction was fast and smooth. There was no pressure selling and we closed the deal the same day. More

by andrewspisak23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Renee Serino
Jul 28, 2026 -

North Coast Mitsubishi of Bedford responded

Thank you for taking the time to leave us a 5-star review! We're so glad to hear you had a fast, smooth, and stress-free buying experience. Providing a no-pressure environment and making the process as simple as possible are priorities for our team. We truly appreciate your trust and your kind feedback. Congratulations on your new vehicle, and we look forward to helping you again in the future!

July 24, 2026

Friendly staff, I came a little early and they made sure I was comfortable while waiting for my appointment with Renee. Renee is amazing ! Definitely recommend coming to see her. I was in a car accident la More

by mdole
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Renee Serino
Jul 24, 2026 -

North Coast Mitsubishi of Bedford responded

Thank you for taking the time to share your experience! We're so happy to hear that our team made you feel welcome from the moment you arrived. A special thank you for recognizing Renee! We know purchasing a vehicle can feel overwhelming, especially after everything you've been through, and we're thrilled she was able to help you find a safe, reliable vehicle while making the process as stress-free as possible. Her dedication to our customers is something we're incredibly proud of. We truly appreciate your recommendation and your trust in us. Enjoy your new vehicle, and we wish you many safe and happy miles ahead!

June 10, 2026

Que tengo que parar mi carro por qué no pueden cambiar el aceite hasta dentro de tres semanas More

by MontoyaramonalbertoRamon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Servicios
Jun 11, 2026 -

North Coast Mitsubishi of Bedford responded

Thank you for your feedback. We understand your frustration with the wait time for an oil change. Our schedule can sometimes fill up several weeks in advance, especially during busy periods, but we know that vehicle maintenance is important and time sensitive. We appreciate you bringing this to our attention and will continue working to improve appointment availability. If you'd like to discuss your situation further, please contact us at 440-745-7682 and we'll do our best to assist you. Thank you for your understanding.

May 18, 2026

Gave me a bad key fob and refused to do anything about it. What good is a key fob that won't lock your car. More

by marybiker2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Oliver
May 19, 2026 -

North Coast Mitsubishi of Bedford responded

Hi, we are sorry to hear about the trouble you are having with your key fob after your visit to North Coast Mitsubishi of Bedford. We understand how frustrating it is when something essential is not working as expected. Please reach out to us directly so we can look into your concern and work with you on a solution.

February 18, 2026

Great staff, Service and Product line! Drop in soon; you’ll be happy you did! More

by Honey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna (Service)
Feb 20, 2026 -

North Coast Mitsubishi of Bedford responded

Hello, we are thrilled to hear you had such a positive experience at North Coast Mitsubishi Bedford. It is great that our staff, service, and product lineup all stood out during your visit. We look forward to welcoming you back anytime.

January 22, 2026

Professional and timely. Michael walked me through the process.The dealership was clean and thriving More

by denisemblack46
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Hudson
Jan 23, 2026 -

North Coast Mitsubishi of Bedford responded

Hi Denise, we appreciate you sharing your experience. It’s wonderful that Michael took the time to explain everything and that your visit was smooth. We’re glad the dealership made a positive impression. We hope to see you again at North Coast Mitsubishi of Bedford.

December 24, 2025

Unprofessional. I was finalizing a purchase with them and they waited until after I paid for a third party inspection to tell me they don't accept outside financing More

by Tim.O
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nick Baron, James Puckett, Vadim Molotkovskiy, Dominic Hitchcock, Jared Wilson, Migel Ruvinov, Justin Robinson, Ronald Johnson, Felix Miroshin, Brian Telezhenko
Dec 25, 2025 -

North Coast Mitsubishi of Bedford responded

Hi Tim, we are sorry to hear about your experience at North Coast Mitsubishi-Bedford. This is not the experience we want for anyone, and we understand how frustrating this situation must have been. We would appreciate the chance to speak with you directly and review what happened. Please contact us so we can work toward a resolution.

Dec 25, 2025 -

Tim.O responded

Yes, sure. Clerance or Gilbert were in contact with me. They should have my contact still.

June 29, 2025

Save yourself some time and just go somewhere else. This dealership is not transparent. CARFAX history is not available to click on in description of vehicle. We stopped in this past Saturday to loo More

by Karen M.
Recommend Dealer
No
Employees Worked With
Dominic Hitchcock, Justin Robinson, Ronald Johnson
Jun 30, 2025 -

North Coast Mitsubishi of Bedford responded

Thank you for sharing your experience, Karen. We are sorry to hear about the concerns you had during your visit. Transparency and trust are very important to us, and we regret that you felt this was not reflected in your interaction. We appreciate your feedback as it helps us improve. If you have any specific questions or would like to discuss this further, please feel free to reach out. We hope to have the opportunity to provide a better experience in the future.

1
...