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North Coast Mitsubishi of Bedford
Bedford, OH
2,688 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,688 reviews
June 28, 2017
Professional and personal I enjoyed working with Nicole (sales) and Marissa (internet team). They both kept in great communication and Nicole went out of her way to see I got t I enjoyed working with Nicole (sales) and Marissa (internet team). They both kept in great communication and Nicole went out of her way to see I got the vehicle I absolutely enjoy! She made sure I didn't walk away with something I was displeased with. If Nicole was unsure of any information, she made sure that she found out and relayed it back in such a timely fashion! Nicole had me view and test drive this second vehicle thinking (already knowing) I would enjoy it immensely...and I did!!!! More
by AM2045
Employees Worked With
Nicole Gati, Marissa Kersey
Helpful June 27, 2017
Very professional I was very impressed with how kind and helpful Nick C. was. I had a great experience. I will def being buying my next car from them too. They helped m I was very impressed with how kind and helpful Nick C. was. I had a great experience. I will def being buying my next car from them too. They helped me find a great car for a great price. I didn't feel pressured to make a decision but when I did choose my car they were very quick and efficient at getting the paperwork and everything done to get me settled into my new car. More
by Trk81
Employees Worked With
Aaron , Nick Ciocanelea
June 26, 2017
Very happy customer Nicole G was fantastic. She wasn't pushy and if she didn't have the answers to my questions, she found out in minutes! She really fought for me as a b Nicole G was fantastic. She wasn't pushy and if she didn't have the answers to my questions, she found out in minutes! She really fought for me as a buyer and made me the proud owner of my new truck! More
by Kcobra17
Employees Worked With
Gary Gerts, Alex Niazov, Nicole Gati
June 23, 2017
Great price. No haggling. Dealership seemed to have a great number of well priced vehicles. The cars on the lot were as they appeared on the web site. Staff was easy to work wi Dealership seemed to have a great number of well priced vehicles. The cars on the lot were as they appeared on the web site. Staff was easy to work with and did not pressure a purchase. I would come back to buy a car here again. More
by Kforwick
Employees Worked With
Alex Niazov, Nicole Gati
June 23, 2017
Silverado I appreciate everything this company did for me to get me in the truck I have always wanted. Nicole was a huge help, very organized, and detail orient I appreciate everything this company did for me to get me in the truck I have always wanted. Nicole was a huge help, very organized, and detail oriented salesman. More
by Tomcoco34
Employees Worked With
Nicole Gati
June 16, 2017
Great service My visit was very pleasant and didn't get frowned upon because of my credit!! Nick C. Was Great!!!! I will recommend all of my friends and family. My visit was very pleasant and didn't get frowned upon because of my credit!! Nick C. Was Great!!!! I will recommend all of my friends and family. More
by Lesley
Employees Worked With
Nick Ciocanelea
June 14, 2017
Good service Very helpful with getting me the vehical I wanted. Polite and did all she could to help us. Thank you again for all your help. Very helpful with getting me the vehical I wanted. Polite and did all she could to help us. Thank you again for all your help. More
by Vallo9234
Employees Worked With
Nicole Gati
June 13, 2017
Buyer Beware June 6th reached out to Gary G. @ ncautoauction to purchase a 2017 A4. He sends me some information with pictures and carfax copy of the car. I as June 6th reached out to Gary G. @ ncautoauction to purchase a 2017 A4. He sends me some information with pictures and carfax copy of the car. I ask him if I could have the car held for the weekend (June 10th) so that I can pick up the car. Gary said that the car is being test driven now and He can't hold the car until this weekend even with money down. I go to my local bank and arrange the loan and call my insurance company with the VIN. June 7th I reach back out to Gary G. ask about the car again and talked about delivery options. Gary passes me off to Nick from Finance who explains to me that the car has to be inspected independently before ncautoauction can ship the car? Not sure why but I really want the car so I fill out their financing app because they said they would hold the car and @ 4:00pm Nick agrees to sell the car to me. He sends me a business card for an independent inspector and I call the garage to make them aware of the incoming car. At this point Nick says that they will have the car over in the morning to the independent garage and I should have the car by Tuesday or Wednesday of next week. June 8th I call the independent garage @ noon and he states that he didn't receive the car. I text Nick for some status....no response. June 9th I call ncautoauction by phone. I get a lady who tells me that Nick will be in contact with me about the car. Nothing happens...I call Nick @ noon and he tells me that the car will be over to the independent garage by 1:00pm. At this point something doesn't feel right. I repeatedly ask for a routing number to send my downpayment and keep getting ignored. I call late on June 9th to the garage. Again car hasn't showed up yet. June 10th I proceed to get a cashiers check ready because I hadn't received the routing number. I call ncautoauction but no replies on the status of my car. June 12th I get a text @ 10:40am from Nick. "Hey Chris, this is Nick over at North Coast. The vehicle went through our inspection and because of an electrical issue with the head until of the vehicle we sent it back to the auction. I'm sorry for the inconvenience but we don't sell cars with major issues so we are getting our money back from the auction for the vehicle." So a couple of things here that seems fishy...didn't you have the car the whole time? and the bit about testing drivers from last Tuesday seems like a lie looking back. Secondly why does the car say sold on your website. I mean this Nick guys lies to me the whole xxxx time gets my finance applications agrees to terms and then tells me this. Come on. June 12th I ask to get a manager's email....Nick says he will send me the email address and of course he doesn't. I find the owner's email from google and ask Nick if this is the correct email. I get the response that he works in Miami and not in Cleveland. I have to ask again then who do I contact. He gives me an email address of a Jason.f@neautocredit.com. "He is in a meeting and I told him of your situation so he will email you when he's available. He is aware of your situation. I am still awaiting the email. In the mean time I sent and email to the owner because everything Nick tells me is xx. The funny part of this is that I'm a repeat buyer and this is how I'm treated. I am done with them and advise anyone else to steer clear of this place. More
by cdurf
Employees Worked With
Gary Gerts, Jason Falish
June 08, 2017
Excellent Customer service Didn't try to sales me just anything. He was thoughtful and he listened. He wasn't that pushy salesman. Awesome guy! Would recommend him and Jason. Didn't try to sales me just anything. He was thoughtful and he listened. He wasn't that pushy salesman. Awesome guy! Would recommend him and Jason. More
by Happy Customer
June 04, 2017
Great customer service and a lot of cars to choose from I had a great experience here walking in not knowing what to expect being it my first time buying a car they were very welcoming and nice. I would rec I had a great experience here walking in not knowing what to expect being it my first time buying a car they were very welcoming and nice. I would recommend anyone looking for a car to come here. More
by Nicole216
Employees Worked With
Nicole Gati
