North Coast Mitsubishi of Bedford

BUYER BEWARE!!!!We found a 2006 Jeep Grand Cherokee online, called and spoke with John. Who assured us that the vehicle was clean, in great shape, and had a fender replaced from a small dent. John ass online, called and spoke with John. Who assured us that the vehicle was clean, in great shape, and had a fender replaced from a small dent. John assured us that the vehicle was being detailed and having the oil changed and would be ready when we arrived in 2 days from over 600 miles away. I arrived at the dealership and waited for 1.5 hours before I was even able to see the car. It was not as clean as we had hoped, but still an OK deal for the price. The vehicle was dirty (very poor detail job). They said they had performed a complete inspection of the vehicle, and changed the oil. The mechanic was also fixing the hood shock (which keeps the hood up). I was concerned but went ahead and drove the vehicle home. Within 100 miles, the navigation system stopped working, and I was getting service engine and service 4WD lights. The day after I got home, a close friend inspected the car, who does a significant amount of body repair. He informed us that the axle was bent, the driver door had been ripped off it's hinges, there was binder wire holding the radiator on, and the hood shock was not replaced. There were multiple spots where bondo had been used, the paint colors did not match from panel to panel, AND the oil had NOT been changed (the oil filter was marked with a 4-11-09 date and the oil was very dirty--even though they had a fradulent service sticker and had reset the Jeep's computer.) We called and asked that they refund some of our money due to the problems with the Jeep. We never received a straight answer, and kept getting jerked around. When we figured out all of the lies we had been told, and never received a resolution from NCA, we were able to stop the payment of funds and we returned the vehicle. I WOULD NOT purchase from this dealership unless you are a skilled auto body repair individual who can inspect it with a fine tooth come prior to taking delivery. More

Purchased a great car from the North Coast Auto guys , love my lexus !!! I was very pleased with a price , quick and easy paperwork and ofcourse the car ! Everything was worry free and on time. Customer s love my lexus !!! I was very pleased with a price , quick and easy paperwork and ofcourse the car ! Everything was worry free and on time. Customer service is honest and profecional . all my questions were answered. Will be buying another car from here and would recommend this place to anyone who is looking for a car of their dreams. Thank you Michael and Igor. Mr.Poklyak ( proud Lexus owner) More

Repeat customer. My 3rd vehicle from NCA. All 3 cars were without any problems and drive great! Price, selection and excellent service keeps me coming back for more. Very professional and knowledgeable sales without any problems and drive great! Price, selection and excellent service keeps me coming back for more. Very professional and knowledgeable sales representatives. Overall great company to deal with. Thank you! -Michael K. More

I was looking for a used car and other dealers were giving me the bate and switch. I went to North Coast Auto and told them what I was looking for. They did not have exactly what I wanted on the lot giving me the bate and switch. I went to North Coast Auto and told them what I was looking for. They did not have exactly what I wanted on the lot at the time. A week later a salesman named Mike S. gave me a call back about a car that met my requirements. When I went in the car was what they said. After that the rest of the process went smoothly. They gave me a fair price. It has been about four months now and the car is running great. More