North Country Ford Lincoln - Service Center

Excellent service from Dave and the staff. Dave kept me informed of the progress - what the technician found, what my options were, how long it would take, and the estimated cost. And then, followed throug informed of the progress - what the technician found, what my options were, how long it would take, and the estimated cost. And then, followed through on that estimate of time and cost. That's how I like to do business. Thanks! More

Excellent!!! From the moment I pulled in to the time I came back. I will forever be a loyal customer. Never been happier! Thank you for excellent customer service :) came back. I will forever be a loyal customer. Never been happier! Thank you for excellent customer service :) More

The service is the best. I know that Steve is my son but he is the best worker you have at North Country Ford. He is very personable and does the best job. Steve goes the extra mile in customer service not he is the best worker you have at North Country Ford. He is very personable and does the best job. Steve goes the extra mile in customer service not only with me but all your customers. He is always trying to please the customer. He brings back your customers!!! More

Completely satisfied with service. Wait time was less than expected. Friendly and efficient service rep. Good coffee and comfortable waiting area. We would come back for future servicing. than expected. Friendly and efficient service rep. Good coffee and comfortable waiting area. We would come back for future servicing. More

Stopped in to get a new battery. I received a coupon in the mail from North Country and checked other places to compare prices. Actually less expensive at Ford, plus great replacement warranty. In and ou the mail from North Country and checked other places to compare prices. Actually less expensive at Ford, plus great replacement warranty. In and out in about 40 minutes, great job! More

I was completely shocked when the dealership called and offered me 4 new tires for my car. I bought my car and have all my service completed at North Country Ford, but this was amazing! I will remain a loy offered me 4 new tires for my car. I bought my car and have all my service completed at North Country Ford, but this was amazing! I will remain a loyal customer. More

It was a fiasco! To make a long story short it was like they didn't have a clue what was going on, they didn't even answer their phone and no one wanted to help us because apparently our service advisor wa they didn't have a clue what was going on, they didn't even answer their phone and no one wanted to help us because apparently our service advisor was at home that day. 7 hours after we dropped it off for our scheduled appointment they hadn't even looked at it. It didn't even get done that day. This is not the first bad experience we've had with this dealership, what was I thinking? There are way too many places a person can go to even think about going back there! More

I have been to this service place many times. The last couple of times I have not left feeling good. The last time I was here, there were 3 different people that checked me in, talked to me and finally c couple of times I have not left feeling good. The last time I was here, there were 3 different people that checked me in, talked to me and finally called me over the intercom to come get my car, and pay with someone else. The last two times, I have been told I would get a car wash. Previously it turned out to be too cold, this time no one said why I didn't get a car wash. I won't be returning. More

Came in for warranty work on my 2013 Ford Escape. I did not have any issues with the service, quickly got in and out and everything worked fine. The service agent was professional and friendly. not have any issues with the service, quickly got in and out and everything worked fine. The service agent was professional and friendly. More

I would like to thank Brent Johnson and the whole team at North Country Ford for keeping my 2009 Mercury Mariner running like new. Brent has excellent customer service skills that are appreciated by me and North Country Ford for keeping my 2009 Mercury Mariner running like new. Brent has excellent customer service skills that are appreciated by me and all who bring their vehicles to him. More