North Country Ford Lincoln - Service Center

I originally brought my car in for an oil change/tire rotation using the "Works Coupon" that was emailed to me from the dealership! While going over my vehicle with a Quick Lane service employee we had rotation using the "Works Coupon" that was emailed to me from the dealership! While going over my vehicle with a Quick Lane service employee we had found that my battery was corroded and needed to be replaced (which the service department informed me of last time I had my car in for service). I was given a couple of price quotes with warranty information and helpful suggestions as to which battery would best fit my needs. I decided to have the service department replace my battery. At the same time I asked them to look over my brakes (which were in need of replacement as the service department had informed me of in the past). I was given a quote on brake replacement as I was informed of the condition of both front and back brakes. I told the Quick Lane advisor (Kelly) to go ahead and replace the brakes. When I asked how long all of this was going to take as I was only there waiting for a oil change, Kelly indicated it could take up to 3 hours. No problem - I agreed to wait. At that time she checked to see if there were any rental cars available, there was, so Kelly provided me with a rental car at no cost because she didn't want to see me have to wait for my car! I was so very appreciative of Kelly to go that extra step fro me! My car was done in the time they said it would be done - awesome! I will continue to bring my car to North Country Ford for service and when I'm in need of a new vehicle I will buy it from North Country Ford!! More

I rate the QuickLane Service Department high each time because they are always very friendly, helpful, and timely. The professional service of this group is a great "first and last" impression for your o because they are always very friendly, helpful, and timely. The professional service of this group is a great "first and last" impression for your organization. More

The service is always friendly and outstanding.Kelly did a great job keeping me informed .I like when they know me by name.thanks very much. a great job keeping me informed .I like when they know me by name.thanks very much. More

Friendly service. Good experience. Very likely to return. I Had a recall issue with my windstar and was impressed with the way it was handled. I Had a recall issue with my windstar and was impressed with the way it was handled. More

I had a very positive experience. Great staff, and service. I always recommend this dealership to my family and friends. My car is running much better. service. I always recommend this dealership to my family and friends. My car is running much better. More

This was my first visit after purchasing my vehicle. I had reached the mileage that I needed an oil change done and I also had a piece of weatherstripping that had come loose. The staff was friendly and h had reached the mileage that I needed an oil change done and I also had a piece of weatherstripping that had come loose. The staff was friendly and helpful and got me in and out under the time they had promised it done in. More

Fantastic service by quick lane staff. They were able to explain the process for me as a new car owner. This was my very first oil change with my new Fiesta. Great experience. explain the process for me as a new car owner. This was my very first oil change with my new Fiesta. Great experience. More

Brent was very friendly and answered all my questions, He took the time to let me explain to him what I thought was a problem with my transmission,and took it for a test drive when I requested it. He made me took the time to let me explain to him what I thought was a problem with my transmission,and took it for a test drive when I requested it. He made me feel that everything with my truck is fine and I should not have any problems on the trip to the east coast. Because of the care I get from north country ford on my vehicle I always recommend people to check out north country when looking for new vehicle. More

Have had service at many dealer over the years and Kelly is the best.Always a smile and I aways feel I got my moneys worth.On time and with a smile.Dont mind paying for great service.Thanks is the best.Always a smile and I aways feel I got my moneys worth.On time and with a smile.Dont mind paying for great service.Thanks More

The waiting room at North Country is always very neat and clean. The Internet connect flawlessly so I can work while waiting for my service. My car is always neat when service is completed. clean. The Internet connect flawlessly so I can work while waiting for my service. My car is always neat when service is completed. More