North Country Ford Lincoln - Service Center

I have been completely satisfied with North Country Ford since I bought my vehicle a little over a year ago. I called this morning to schedule an oil change, and they were able to get me in today. From th since I bought my vehicle a little over a year ago. I called this morning to schedule an oil change, and they were able to get me in today. From the minute I drove in, I was greeted by Jordan, asking how he could help, to Justine at the counter who was very friendly and efficient, my experience was above and beyond. The lounge area is spacious, clean and with amenities. I was informed that there were a couple things wrong with my vehicle that they found during inspection. Justine verified that they were covered under warranty and offered to have them fixed today. I was given a very nice loaner car, and was kept updated via phone. Overall, my experience was great. The friendliness shown not only to the customers, but amongst the staff, gives NCF a happy atmosphere. I feel like your treated as a person, and not just a number. Keep up the great work. More

The service was very good all around. Fast and courteous, follow-up on checklist was great. I was in and out of the dealership in less than an hour. follow-up on checklist was great. I was in and out of the dealership in less than an hour. More

I just dropped in without an appointment and asked them to change a rear blinker light bulb and they took it in no problem and changed it. to change a rear blinker light bulb and they took it in no problem and changed it. More

I brought my vehicle in on a Wednesday and was told that they were booked until early into the next week. The following day I was contacted by the service manager advising me that my vehicle was ready for they were booked until early into the next week. The following day I was contacted by the service manager advising me that my vehicle was ready for pick up. The transmission shifting problems were because of a leaky transmission gasket that was leaking pretty heavily. The gasket was replaced and the transmission was reset with a scan tool. Everything was completely covered by warranty. Thanks!!!!!!!!!!!!!!!!!!! More

Michelle in service was great, even when she was busy she made time for me. She got my car in and got the problem fixed ASAP! Great job! made time for me. She got my car in and got the problem fixed ASAP! Great job! More

From the moment I called to schedule a service appointment, the dealer was friendly, their work was timely and ti was clearly stated what was involved in service along with an accurate quotation. appointment, the dealer was friendly, their work was timely and ti was clearly stated what was involved in service along with an accurate quotation. More

Brent has great customer service,he did such a fabulous job and when he was done he even washed my car! The best part was that it took less than an hour to fix everything. I would definitely go back. job and when he was done he even washed my car! The best part was that it took less than an hour to fix everything. I would definitely go back. More

Making the appointment on line was very easy. When I arrived they were very prompt and friendly. They fixed what was wrong and called when they said they would. In all a very good experience. arrived they were very prompt and friendly. They fixed what was wrong and called when they said they would. In all a very good experience. More

The new update for "SYNC" was installed. My The new update for "SYNC" was installed. My new cell phone is now in sync with "SYNC". Happy to be able to use "SYNC" again. Thank You The new update for "SYNC" was installed. My new cell phone is now in sync with "SYNC". Happy to be able to use "SYNC" again. Thank You More

Everyone that I dealt with from the phone to the service was wonderful and friendly. They went the extra mile for me and made me feel as though I was the only customer. I waited for my car and it was done was wonderful and friendly. They went the extra mile for me and made me feel as though I was the only customer. I waited for my car and it was done before it was promised. The overall experience was great. More