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North Country Ford Lincoln - Service Center
Coon Rapids, MN
1,261 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,261 Reviews of North Country Ford Lincoln - Service Center
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March 08, 2018
Oil change/ordering a part . Made an appointment, everyone was helpful. Car wash after oil change was nice. Ordered a part,made an appointment, everyone was helpful. Would defi . Made an appointment, everyone was helpful. Car wash after oil change was nice. Ordered a part,made an appointment, everyone was helpful. Would definitely recommend to family and friends. Very organized. More
by M.L.SCHANN07
Verified CustomerEmployees Worked With
Ryan
March 08, 2018
Easy, fast,reliable I got in, got the service promised, and a ride to work. Work was completed in time, everything was as promised. I'll be back next time I require serv I got in, got the service promised, and a ride to work. Work was completed in time, everything was as promised. I'll be back next time I require service. More
by Happycamper
Employees Worked With
Other Employees :
Tom Glansman
March 07, 2018
Horrible Had my truck serviced and gave me estimate on my power seat.Never called me to update on status. Had to call 3 times to talk to jim.Finally talked to Had my truck serviced and gave me estimate on my power seat.Never called me to update on status. Had to call 3 times to talk to jim.Finally talked to somebody in service,they told me they were waiting to here from me if they should order parts.They NEVER called me,how can they order parts if they don't contact me. What happened to giving customer a call and giving a status update. Think they you that's xxxxxxxx .Horrible Service. More
by JOHNEMERICK1
Employees Worked With
Jim in service
March 07, 2018
The fast and the curteous! North Country Ford was able to squeeze me in for an oil change on short notice. They were fast, professional and answered all my questions regarding r North Country Ford was able to squeeze me in for an oil change on short notice. They were fast, professional and answered all my questions regarding recommended services (wanted to make sure I was filling guidelines my warranty). More
by jimrivard7
Employees Worked With
Ryan Kosciolet (Service)
March 07, 2018
Worst since I have been bringing my car there Have to go back because oil change message came on today. The past three times I have been in my tires are on a yellow watch. Now they are miraculousl Have to go back because oil change message came on today. The past three times I have been in my tires are on a yellow watch. Now they are miraculously green. Makes me not trust you. Next my remote start is not working and you do not have people there on Saturday that can look at something as simple as that so can’t get in until Next Monday. Not a good time to be with out a remote start. I left two messages for Rachel and she never called me back and Scott Smith was going to get back to me on the tire thing and never did. More
by MOMCARD1
Employees Worked With
Jack Hackman
March 07, 2018
Customer interaction. My latest experience with the north country Ford service department was such a pleasant experience. I got my oil changed and left. After that I observ My latest experience with the north country Ford service department was such a pleasant experience. I got my oil changed and left. After that I observed that my rear impact detection system was not alerting me when i got close, so i came immediately and informed the service desk. The service desk manager came out to work with me, and the service was so great. He worked with me till we found the resalution to the problem. Instead of what i had experienced before. Your service manager is a top tier contributer. More
by chad_cra
Employees Worked With
Service manager, not sure the name
March 07, 2018
Service Very professional and nice to deal with. There was just a minimal time that it took to do the work, I was very satisfied with my experience and will r Very professional and nice to deal with. There was just a minimal time that it took to do the work, I was very satisfied with my experience and will return when needed. More
by RICKYARTZ
Employees Worked With
Rick Larson, Jack Hackman
March 07, 2018
Wonderful service and quick turnaround Everything was quick and easy with great service. From the drop off process, to the rental car, to picking up the car later that day. I couldn't hav Everything was quick and easy with great service. From the drop off process, to the rental car, to picking up the car later that day. I couldn't have asked for things to go any better. More
by nfjeld
Employees Worked With
Jack Hackman
March 07, 2018
Pleased how fast they got it done Brought car in at 8:30 am was told would be done by 3-4. I was concerned about the snow storm that was supposed to start that afternoon. Jack moved i Brought car in at 8:30 am was told would be done by 3-4. I was concerned about the snow storm that was supposed to start that afternoon. Jack moved it up to 2-3. He called at 11:30 and said it was done. Was so surprised and pleased. More
by bpburk
Employees Worked With
Jack Hackman
March 07, 2018
Excellent Service Michaela in service was great, knowledgeable and easy to work with.. She arranged a shuttle for me and had my car dropped off at work when it was done Michaela in service was great, knowledgeable and easy to work with.. She arranged a shuttle for me and had my car dropped off at work when it was done. Car running great! Thanks for making everything so easy! More
by LWW
Employees Worked With
Michaela McCann
