North Country Ford Lincoln - Service Center

Service Check in was fast and friendly... the services performed were oil change, tire rotation.. fast.. and a car Wash... Overall excellent service...! Would Check in was fast and friendly... the services performed were oil change, tire rotation.. fast.. and a car Wash... Overall excellent service...! Would recommend to others. More

Rotors and brake pads From time I arrived for my appointment, check in and paper work and info were handled fast and correctly and right. The work was done in the amount o From time I arrived for my appointment, check in and paper work and info were handled fast and correctly and right. The work was done in the amount of time I was told and called to tell me it done. Really great service. More

service Kelly did a great job getting my 30k maintenance done in less than 1 hour. Stopped in to talk with Bill and wanted to schedule an appt. She said she Kelly did a great job getting my 30k maintenance done in less than 1 hour. Stopped in to talk with Bill and wanted to schedule an appt. She said she could get me right in and I'd be out in an hour. On my way in an hour thanks to Kelly. Thanks for outstanding service. More

Fast service Only 15 minutes to change oil in my car- car wash too! Staff answered all my questions. Nice place to wait! 2nd car purchased from this dealer. Only 15 minutes to change oil in my car- car wash too! Staff answered all my questions. Nice place to wait! 2nd car purchased from this dealer. More

Great service My car needed a repair on the air conditioner. The part needed was delayed by a week and I was kept informed throughout the week and allowed to use th My car needed a repair on the air conditioner. The part needed was delayed by a week and I was kept informed throughout the week and allowed to use the loaner for the extended period at no charge. More

Oil change Took a chance on a Friday afternoon for an oil change. The service team got me in and performed the oil change and tire rotation in less time than ant Took a chance on a Friday afternoon for an oil change. The service team got me in and performed the oil change and tire rotation in less time than anticipated. North Country has never disappointed me. Great service and staff! More

New tires I had a flat tire and North Country Ford Service department did a temporary patch. Jacob Carlson showed me what new tires would cost and made the pro I had a flat tire and North Country Ford Service department did a temporary patch. Jacob Carlson showed me what new tires would cost and made the process so easy and understandable. I will continue to bring my Ford Explorer to the dealership for service. Top notch More

Engine light resolved After an initial major repair at the beginning of July, my engine light kept coming on. Even though the multiple trips were inconvenient, I felt like After an initial major repair at the beginning of July, my engine light kept coming on. Even though the multiple trips were inconvenient, I felt like Brent and the service team made it less painful. Brent was great at asking if I needed a loaner, keeping me updated on where they were at with the repairs and explaining what they were doing. I feel like everyone was professional and truly cared about my vehicle. I will continue to bring my car to North Country Ford for service. Great staff! More

Class Act So I brought my truck in for a regular oil change and was asked if I wanted to do the tire rotation as well. I typically only do the rotation every o So I brought my truck in for a regular oil change and was asked if I wanted to do the tire rotation as well. I typically only do the rotation every other time but the service advisor said it was only $5 extra so I said sure. Forty five or so later my service advisor shows up with my bill for $0.00 and I stand there with a blank stare. Huh? I owe zero? Well, it turns out I've been carrying around this oil change tag (5th oil change is free) on my key chain for long enough that I don't even see it anymore. Well the service folks did and the tag was full so I was not charged for the oil change OR the tire rotation. Wow! I would have continued paying for oil changes without ever collecting my freebie because I didn't even think of the tag anymore, but NCF saw I was eligible and took care of it without me even having to ask. To top it all off I got an email notifying me that a $10 Quick Lane Rebate has been requested. So at the end of the day I had great service, friendly staff, no pain, no hassle, and was paid $10 for my "trouble". I'm impressed - Thank you, NCF! More

New Vehicle's First Service Appt I made an appointment via escheduling, I arrived at the appointed time, Kelly handled the service write-up, told me the service would be completed wit I made an appointment via escheduling, I arrived at the appointed time, Kelly handled the service write-up, told me the service would be completed within 1 hour, it was done in 55 minutes, and best of all, as with all new vehicles sold at North Country Ford, the first oil change and tire rotation are free! It simply does not get better than North Country Ford! More