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North Country Ford Lincoln - Service Center
Coon Rapids, MN
1,261 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,261 Reviews of North Country Ford Lincoln - Service Center
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June 14, 2016
Service on 2011 Lincoln MKX We live over an hour away from this dealership, yet will not use another one for our Lincoln needs. The main reason is Brent Johnson in the Service de We live over an hour away from this dealership, yet will not use another one for our Lincoln needs. The main reason is Brent Johnson in the Service department. Every time we are in there, he makes sure to give us the best service possible and understands the time issues we have. Our MKX was towed there Monday evening and was done Tuesday afternoon. Thank you Brent!!!! More
by panic420wi
Employees Worked With
Brent Johnson
June 13, 2016
Service on 2013 Explorer The service department was very accommodating to my family getting the work completed asap so that my wife would have a vehicle in case she needed to The service department was very accommodating to my family getting the work completed asap so that my wife would have a vehicle in case she needed to get my son from school. More
by Kent Kuenzel
Employees Worked With
Jack Hackman
June 09, 2016
What You'd Expect From Service at a Dealership I purchased a car from North Country less than a year ago. I live quite far from the dealership but I continue to bring it there for the service requi I purchased a car from North Country less than a year ago. I live quite far from the dealership but I continue to bring it there for the service required (which are oil changes and tire rotates). Always clean, polite, quick and friendly. No surprises in service or prices. Excellent! More
by Jon Halpern
Employees Worked With
Jacob Carlson
June 07, 2016
Great service Had gas tank replaced under Ford recall. Scheduled appointment received email confirming and voice mail also to confirm appointment. And by golly Had gas tank replaced under Ford recall. Scheduled appointment received email confirming and voice mail also to confirm appointment. And by golly service was performed on schedule. More
by Carol3991
Employees Worked With
Brent Johnson
June 06, 2016
Excellent service all around! This is the second vehicle I have purchased at North Country Ford and I am so very pleased by the service I always receive. I recently needed some wo This is the second vehicle I have purchased at North Country Ford and I am so very pleased by the service I always receive. I recently needed some work done and there was a bit of a snafu in scheduling, (for some reason I wasn't on the schedule for that day due to the main # when I made the appointment). But when I showed up that morning Brent took care of everything! I'm also glad I purchased the extended warranty, it covered everything! Outstanding service all the way through checkout! More
by Janelle Ranek
Employees Worked With
Brent Johnson, Geoffrey Knapp, Roger Nelson
June 04, 2016
It was O.K. So I brought my truck in to have the axle seal replaced under warranty and that all when good got a free rental car under my warranty etc... But when So I brought my truck in to have the axle seal replaced under warranty and that all when good got a free rental car under my warranty etc... But when I got a call about a few things one such as they told me I had a dirty air filter. One point is that I replaced it just 3 weeks prior to visiting them. So I though hmm maybe since I was on the iron range between then something got dirty. I refused it since I was curious to how it looked. As soon as I got my truck back I pull out the filter and it was completely clean and white. Not dirty at all. That did not make me very happy that they tried to lie and sell me something I did not need. It makes me wonder what else they lie about and or don't actually do to your vehicle and say they do. If you aren't mechanically inclined don't go here or they might get you with something. More
by Dselbs
Employees Worked With
Other Employees :
Whoever worked on my truck and said the filter was "dirty"
June 04, 2016
Love this dealership Love the way you all are like at this dealership, you really care an take care of things an get it done. And if your truck needs something more done y Love the way you all are like at this dealership, you really care an take care of things an get it done. And if your truck needs something more done you let me no thank you More
by tootsieisme
Employees Worked With
Kelly Casper
June 04, 2016
Trustworthy I took my car in for service work,as promised it was finished and ready to go the same day. We trust that they will always keep us informed and give t I took my car in for service work,as promised it was finished and ready to go the same day. We trust that they will always keep us informed and give the great service we depend on. That's why we continue to buy and service our cars with North Country Ford. More
by LuvMKX
Employees Worked With
Brent Johnson
June 03, 2016
Great staff and great prices Great staff, service and facility. Always great prices on tires and services. Easy to schedule appointments and shirt wait times. Best place to bring Great staff, service and facility. Always great prices on tires and services. Easy to schedule appointments and shirt wait times. Best place to bring your car to in this area. More
by Aaron12345
Employees Worked With
Will Commers
June 01, 2016
Terrific Service as Usual Arrived for my scheduled routine service and was greeted immediately. Completed the required "paperwork" (which was ready and waiting upon my arrival Arrived for my scheduled routine service and was greeted immediately. Completed the required "paperwork" (which was ready and waiting upon my arrival) with just a signature. Sean Devine happened to pass by and we discussed my pending "end of lease" terms (coming up in a year) and showed me the new model of the 2017 Lincoln MKZ. My sales representative, Bill Fannon, was called and we discussed the new features of the 2017 Lincoln. Before I knew it, my current vehicle was ready, We agreed on a future date for follow-up and I was on my way to continue my daily schedule. Absolutely a wonderful, terrific, and friendly staff in a pleasant and welcoming environment. John More
by John
