North Country Ford Lincoln - Service Center

Top notch from beginning to end I dropped in for an oil change and attention to a starter that was going bad on my F-150. The crew at North Country zeroed on the problem and even poi I dropped in for an oil change and attention to a starter that was going bad on my F-150. The crew at North Country zeroed on the problem and even pointed out a problem I hadn't seen coming. From initial diagnosis to payment at the cashier everyone was extra courteous to me. I really appreciated the van service to home and back when the truck was ready. This crew is top notch. More

Friendly and professional I've gone to North Country Ford several times for service on my vehicles. The people who work there have always been great to work with, they answer a I've gone to North Country Ford several times for service on my vehicles. The people who work there have always been great to work with, they answer all of my questions fully, do a great job on my car and always offer to drive me to work. I would recommend North Country Ford to anyone! More

Usually great, but.. I just picked up my car after my brake pads were replaced and I had to please down on my brakes extremely hard just to get the car to fully stop. I di I just picked up my car after my brake pads were replaced and I had to please down on my brakes extremely hard just to get the car to fully stop. I didn't even make it out of the parking lot. My car has never had that problem before. So, when I told them about the situation they drove my car around the parking lot to test it out. They then said my brakes were fine, but maybe my suspension was off. I just feel like whoever drove my car to the parking lot could have noticed this and called me before I made the trip out there to pick up my car. It was a complete waste of time! 😞 More

car repair My car wouldn't start, I brought it in for service they were wonderful. They kept me informed on what was going on. they found the problem fixed it an My car wouldn't start, I brought it in for service they were wonderful. They kept me informed on what was going on. they found the problem fixed it and I was back on the road. I loved the way I was treated with kindness. More

Great Service My husband has been going to North Country for years and this is my first Ford. Needed Transmission work and the process was easy and I was well taken My husband has been going to North Country for years and this is my first Ford. Needed Transmission work and the process was easy and I was well taken care of! Given a loaner car. Everyone is friendly and helpful! More

Good customer service and timely repairs. They will call you when they tell you they will call you and have very reasonable prices. I felt that I could trust them and that they were not tryin They will call you when they tell you they will call you and have very reasonable prices. I felt that I could trust them and that they were not trying to add in unnecessary repairs. More

Consistently pleased customer Quick access for an appointment, reasonable staff, Will Commers in service was very courteous and kept me informed about my vehicle. Friendly staff - Quick access for an appointment, reasonable staff, Will Commers in service was very courteous and kept me informed about my vehicle. Friendly staff - always. Nice area to wait and work while waiting. More

Perfect Customer Service I just went to North Country Ford for an Oil change and to have a new battery installed into my F150 as it was 3.5 years old and was working well but I just went to North Country Ford for an Oil change and to have a new battery installed into my F150 as it was 3.5 years old and was working well but I didn't want to have it quit on me, so I just bought a new one. The price $119 for 750 CA and $15 to install it was fantastic. After the oil change and installation of the battery they took the truck and washed it (n/c) and brought it into the write up bay and as I got into the truck the man who had washed it said, "Would you like me to dry it for you/" I said, "I didn't know that you did that" and then I said "sure" and I climbed in my truck and waited as he toweled my F150 down. To me, that is fantastic customer service. They know how to keep me coming back. The service writer, Mr. Johnson is a wonderful helpful service writer and is so eager to check your tires or whatever he can do for you. Kelly in the express lube is so kind and attentive to what you say that you forget you are at a Dealership and think that you are with a loving sister. All of this, I believe, goes back to having Mike as the Dealership Manager. He has instilled in this group of people that the customer really is important. Good job Mike. More

Maiantenance preventative and oil change I had a very good experience with Jack Hackman. He was very courteous and explained what had to be done and called when the vehicle could be picke I had a very good experience with Jack Hackman. He was very courteous and explained what had to be done and called when the vehicle could be picked up. More

Great Service I bought my car from this dealership and had a great experience, I was having trouble with the clutch on my car and I was able to get it in and fixed I bought my car from this dealership and had a great experience, I was having trouble with the clutch on my car and I was able to get it in and fixed right away. Jack in the service center is very helpful and made this experience enjoyable. More