North Country Ford Lincoln - Service Center

Great people to help you and very professional! You can always make an appointment that fits your schedule and needs...service department is always friendly, and put in for You can always make an appointment that fits your schedule and needs...service department is always friendly, and put in for rebates that we did not know we could receive at this time. More

great experiance From the moment I drop my truck of Jack had the information I had given at time of making my appointment, he greeted me with a smile and good morning, From the moment I drop my truck of Jack had the information I had given at time of making my appointment, he greeted me with a smile and good morning, we disused any concerns I had and he said he would have them looked at and call me with what was found. I left feeling good that I had brought my truck in. He called me later in the day and explained what had been found, and what it would cost to repair it. I had the Truck repaired and he had given me the correct day it would be ready, and what the final total was. I have my truck and am happy how I was tearted. More

Great Oil change experience once again - We love this place We have bought several cars/trucks here over the years and love the personal service we get every time. Everyone is so helpful and friendly. You don We have bought several cars/trucks here over the years and love the personal service we get every time. Everyone is so helpful and friendly. You don't always experience great Customer Service now days but you do here Thanks More

Recall on airbag issue I made an 8:30 am appointment a while back for today (March 14) to have both passenger and driver side airbags to be replaced due to the big Takata (s I made an 8:30 am appointment a while back for today (March 14) to have both passenger and driver side airbags to be replaced due to the big Takata (sp?) recall program. .The letter I received mentioned only the passenger side airbag but the gentleman I made the appointment with said that parts were now in stock to do both sides and he said both would be done on March 14. Everyone I worked with earlier today was excellent...they were informative, on time, etc. However, only the passenger side was done. I have to wonder why the first gentleman was sure that both could be replaced. The man I spoke with today said that Ford's policy might not allow both sides to be done...even if the parts are available. This apparently is not the problem for North Country Ford...they have been an excellent dealership from the day I purchased my current Ford Ranger in 2006. But Ford's policy just forces me to make another appointment somewhere down the road to take care of the driver's side. Again I have nothing but respect for the treatment I have received from North Country.. More

Oil change Arrived early for oil change appointment. Contact person was Will Commers who was most accommodating. All questions were answered by knowledgeable sta Arrived early for oil change appointment. Contact person was Will Commers who was most accommodating. All questions were answered by knowledgeable staff. Service was completed promptly. Completely satisfied. More

Oil Change I went into the quick lane and Kelly Casper is great to work with will continue to get my service done there as long as Kelly Casper is my service wri I went into the quick lane and Kelly Casper is great to work with will continue to get my service done there as long as Kelly Casper is my service writer More

Spark plug change 2007 Mustang GT I was very pleased that the service person at North Country was able to remove the spark plugs without breaking any. I usually prefer to perform most I was very pleased that the service person at North Country was able to remove the spark plugs without breaking any. I usually prefer to perform most maintenance on my cars. However, after reading many horror stories on various online forums, I decided to let Ford personnel do the work. The car was completed in the promised time without any extra charges. More

Great Service Everyone there have always been friendly and helpful. The staff all acknowledge you and check in on you to make sure you are comfortable and have wha Everyone there have always been friendly and helpful. The staff all acknowledge you and check in on you to make sure you are comfortable and have what you need. They are good at giving updates when waiting for service. The waiting area is very comfortable and that makes it easy to work if you have a longer service wait time. More

"The Works" and Warranty Work When I brought our 2014 Focus in for "The Works" oil change and service, the service department told me that there was a recall on some of the clutch When I brought our 2014 Focus in for "The Works" oil change and service, the service department told me that there was a recall on some of the clutch assemblies and asked if they could run the diagnostics while the car was there. Seemed like a good idea since the car had been chugging when shifting gears. Turned out the clutch did need replacing and if they could have the car overnight they could make the needed repairs. They provided me with a loaner and the car was ready to go in a few days. There service is fast, courteous and thorough. More