North Country Ford Lincoln - Service Center

Great service: honest and thorough Yes... honest and thorough. Not many places are both. I recently had some repairs on my Explorer at Northland in Coon Rapids, MN. I had a clunki Yes... honest and thorough. Not many places are both. I recently had some repairs on my Explorer at Northland in Coon Rapids, MN. I had a clunking sound when I made slow turns. I had told other mechanic's at various other shops and even a different Ford dealership. No one diagnosed it or gave me comfort that I wasn't hearing things and crazy. I drove with the clunking for 1.5 years! Finally, after making the tech drive the truck into the bay, I didn't tell him about the clunking, as soon as he got out of the truck, he said, "Wow! How long has that clunking been happening?" Turned out to be minor, they had the parts and I got a better price than expected. No more clunking! Thanks Jack! Seriously! I will never go anywhere else when I need a repair. Northland Ford has what it takes! More

Service Brought my mkx in for door issues treated very good. They fixed the problem. Changed oil, and washed it. Brent was very good and kept mr informed of Brought my mkx in for door issues treated very good. They fixed the problem. Changed oil, and washed it. Brent was very good and kept mr informed of the progress... More

First class service From the initial appointment setup to the pick up, this dealership focuses on the customers. Thank you Brandon, and Jack for all your help with my lin From the initial appointment setup to the pick up, this dealership focuses on the customers. Thank you Brandon, and Jack for all your help with my lincoln. More

Brought in 2000 Ford Winstar for a axle recall. Dave was very courteous, got paperwork done quickly, and said he would call me when it was done. A few hours later I got the call and came in to pick Dave was very courteous, got paperwork done quickly, and said he would call me when it was done. A few hours later I got the call and came in to pick my van up. No problems and everyone was helpful and courteous to work with. More

Excellent service. Had 2 issues recently that were resolved by Brent in service and the Manager of Quick Lane for a tire issue. Both gentlemen were extremely professio Had 2 issues recently that were resolved by Brent in service and the Manager of Quick Lane for a tire issue. Both gentlemen were extremely professional made sure I was completely happy when finished, More

Took care of our problem The service center was very professional and they analyzed the problem right away. They completed the repair quickly without an appointment and I was The service center was very professional and they analyzed the problem right away. They completed the repair quickly without an appointment and I was out right away. The service center people were great! More

Bad visit turns out okay I brought my Vehicle in for an oil change and the mechanic forgot some tools under the hood and when he closed it, it poked a hole thru my hood. The I brought my Vehicle in for an oil change and the mechanic forgot some tools under the hood and when he closed it, it poked a hole thru my hood. The dealer made sure they ordered a new hood, got me a rental car, and handled everything very well. Accidents happen, but handling it properly is what will bring me back! Also a pleasant surprise when I picked my car up, it was fully cleaned inside and out. Good job ! More

Oil change and more The North Country Ford folks had my car done on time with no surprises - which was appreciated because I was hanging out waiting rather than dropping The North Country Ford folks had my car done on time with no surprises - which was appreciated because I was hanging out waiting rather than dropping off. I was able to get to work on time, rather than be forced to hang around late like other places. Appreciate the prompt and high quality service! More

Mike Swoboda service Mike Swoboda was the person that ;helped me. I did not have an appointment, but he took care of 'my problem anyway. He was so kind and helpful. I Mike Swoboda was the person that ;helped me. I did not have an appointment, but he took care of 'my problem anyway. He was so kind and helpful. I would highly recommend him to anyone, More

Great service - Bart really took care of me! I brought my MKX in to have an error code looked at before warranty ran out. Bart was very friendly and personable and kept me in the loop with what I brought my MKX in to have an error code looked at before warranty ran out. Bart was very friendly and personable and kept me in the loop with what was happening. More