North Country Ford Lincoln - Service Center

No Loaners Dealership was unable to diagnoses transmission issues. I understand the issues needs to occur while a tech is driving. However, they were unable to t Dealership was unable to diagnoses transmission issues. I understand the issues needs to occur while a tech is driving. However, they were unable to tell me when I could get a loaner. They had the car two days. I picked up the car after work and drove the car the next day it the transmission issue occurred again and the car needed to be towed, again. More

Service Jack was great! Outstanding service and workmanship. I appreciated the email reminders for appointment and timeliness of work performed. I was please Jack was great! Outstanding service and workmanship. I appreciated the email reminders for appointment and timeliness of work performed. I was pleased with the new door handle paint matched! More

Chris helped me and I was extremely happy with the service I brought my truck in with what I thought was a bearing problem.Chris at the service desk helped me . I was given a loaner car to use.The service de I brought my truck in with what I thought was a bearing problem.Chris at the service desk helped me . I was given a loaner car to use.The service dept. could not diagnose what was wrong because the noise would not continually present itself.I was advised to drive my truck until the noise was more constant and then bring it back.I was very happy with the service that I received and will bring my truck back when the problem is more evident. Thanks for the fantastic service. More

The best of service The services received are always of the highest quality. Work is completed fast and efficiently. Great service team to work with thanks to Brandon an The services received are always of the highest quality. Work is completed fast and efficiently. Great service team to work with thanks to Brandon and Tom. More

Service is always great. I'm never pressured into something I don't need. Never have to wait very long. Everyone is friendly and eager to help. is always great. I'm never pressured into something I don't need. Never have to wait very long. Everyone is friendly and eager to help. More

New Tires Needed Kelly in Quicklane is AWESOME!!!! She got us an even better deal on a better tire without us even asking when we brought our car in for what we were Kelly in Quicklane is AWESOME!!!! She got us an even better deal on a better tire without us even asking when we brought our car in for what we were thinking was a good deal on tires. Going over and above what I expected. So nice to deal with this happy and positive group who truely prove what great customer service is! More

Great service wham having my Escape worked on. I had my car worked on for an oil change and a recall notice and it was done in the proper amount of time and the service was excellent. I had my car worked on for an oil change and a recall notice and it was done in the proper amount of time and the service was excellent. More

Recall Work I was in to get recall work done and had a great experience. There were work stations so I could get work done- and the coffee machine ground the cof I was in to get recall work done and had a great experience. There were work stations so I could get work done- and the coffee machine ground the coffee fresh by the cup! I did not use it this time, but there is a nice room for kids to play and watch kid shows- I may be back for routine maintenance for that reason. Thanks North Country- Jesse More

I felt like I wasted my time I set the appointment, describing the issue two weeks prior. When I arrived, they told me, I should set up an appointment on the week day for a "serv I set the appointment, describing the issue two weeks prior. When I arrived, they told me, I should set up an appointment on the week day for a "service appointment". They looked at my car and found nothing. And suggested I set an "service appointment" I spent over two hours there for them to do nothing or suggest nothing. With previous cars, I would go to random car shops and get no satisfaction, thinking going to Ford directly I would get better results knowing I would have to pay higher price but thinking my car is in better hands. I would think someone reading the emails, should of called me or emailed me and suggested that I would need to arrange for an different appointment. More

Outstanding Service Technician stayed late to get my F150 back on the road. Always top notch service and I know the repair was done correctly. They were able to get my Technician stayed late to get my F150 back on the road. Always top notch service and I know the repair was done correctly. They were able to get my truck fixed before Thanksgiving and came in right on the original estimate. More