North Country Ford Lincoln - Service Center

First time at North Country Ford for Service I recently moved to the northwest suburbs and my 2014 Ford C-Max Energi needed it's first oil change (19000 miles!). I searched this site and others I recently moved to the northwest suburbs and my 2014 Ford C-Max Energi needed it's first oil change (19000 miles!). I searched this site and others for dealership reviews and this one seemed to get the best comments. I now know why. There is a 20,000 mile service package that included the oil change, tire rotation and other checks and it listed at nearly $400! The service consultants did a double take on the price and said it could not be right. At the end it came to $112 for the work they performed! They could have said that the package price is what you get but they went above that and did the right thing. They have earned my return business. More

Service for Recall and Oil Change Drove my car into the Service Bay and was greeted immediately by Dave Christopher. Big smile. On his face, made me feel comfortable and confident th Drove my car into the Service Bay and was greeted immediately by Dave Christopher. Big smile. On his face, made me feel comfortable and confident that I was where I needed to be for the service needed on my vehicle ...... He was extremely professional and courteous....explained what would be happening to my car, the length of time it would take and made sure I had his card with numbers if I needed to contact him and also double checked my phone number in case he needed to reach me. More

Great deals, great service, great people! This place is awesome! My family has purchased three vehicles from here and we won't buy another one anywhere else and specifically not from anyone o This place is awesome! My family has purchased three vehicles from here and we won't buy another one anywhere else and specifically not from anyone other than Geoffrey. He is the man! My recent visit was to purchase a new set of tires. Anthony Napoli was my representative in the service department and wow, what an awesome guy. He is great with people. He even took the time to submit the paperwork for my tire rebate while the work was being done! With some of the promotions going on, I got the best deal in town on four tires and great service to boot. Thank you!! More

free first oil change visit I took my car in today for it'so first oil change. I was greeted immediately with friendly courteous service. They rotated my tires and checked everyt I took my car in today for it'so first oil change. I was greeted immediately with friendly courteous service. They rotated my tires and checked everything before washing it for me. Very prompt and outstanding service. This dealership has always made us feel like family not customers. We recommend them to everyone. We just want to say thank you again. More

Standard oil change Had our truck in for a routine oil change. As always everyone was very helpful, courteous, and professional. Thank you for providing great service o Had our truck in for a routine oil change. As always everyone was very helpful, courteous, and professional. Thank you for providing great service once again. More

General Maintenance I was just in for another routine oil change and again the service department performed in there excellent professional timely manor that they always I was just in for another routine oil change and again the service department performed in there excellent professional timely manor that they always do. Great job!!! More

Rare gem - delivered what they promised! My past dealings with another Ford dealership had me irritated before I even walked in the door of North Country. I had already decided to never buy a My past dealings with another Ford dealership had me irritated before I even walked in the door of North Country. I had already decided to never buy another Ford because of that. I was waiting for service and was promised it would be about an hour. With my past dealings, I was dubious at best. After excellent coffee and 58 minutes waiting time - they were done and I was on my way. Jack Hackman and (?chrissy?) you saved Ford's rep! More

Honest I have bought several cars from this dealership. I have all of the service performed at North Country Ford because they are honest, trustworthy, and h I have bought several cars from this dealership. I have all of the service performed at North Country Ford because they are honest, trustworthy, and have never given me bad advice. The service advisers give the facts of the situation and the options. The last time I brought my SUV in I expected I would need new tires (one had a slow leak, and all had 70,000 miles on them). Kelly examined the tires before the techs started working on the leaky one; she explained it could probably be repaired, and that the tires were in good shape at this time. She saved me hundreds of dollars by being honest. I appreciate that honesty, and I will continue to bring my vehicle in for service and repairs. More

Consistently great to work with! Friendly, respectful staff. Always do a nice job! I feel I can ask questions, seek advice on the vehicle, and trust a staff that is familiar with my v Friendly, respectful staff. Always do a nice job! I feel I can ask questions, seek advice on the vehicle, and trust a staff that is familiar with my vehicle. The wash after service is also a nice touch! Thanks, North Country! More

service Brent was great getting my truck in at short notice. He had my truck repaired and ready to next day which was awesome. Thanks Brent Brent was great getting my truck in at short notice. He had my truck repaired and ready to next day which was awesome. Thanks Brent More