North Country Ford Lincoln - Service Center

wheel bearings Thought wheel bearing was going out. Bearings were checked & found the problem was the tires. There was No Charge for this Service. THANKS to Brent f Thought wheel bearing was going out. Bearings were checked & found the problem was the tires. There was No Charge for this Service. THANKS to Brent for the Friendly Customer Service. More

Great Service! Thank you for always doing a great job and showing your appreciation for my business. I appreciate the attention to detail from everyone I work with Thank you for always doing a great job and showing your appreciation for my business. I appreciate the attention to detail from everyone I work with. More

Quick lane service I brought my vehicle in with no appointment and Kelly took care of my needs as if I hade made an appointment. Thanks Kelly. The service was even less I brought my vehicle in with no appointment and Kelly took care of my needs as if I hade made an appointment. Thanks Kelly. The service was even less than I expected. More

Recall work I had an appointment for recall work to be done on June 9. I was treated with respect and everyone was extremely courteous. The work was done in half I had an appointment for recall work to be done on June 9. I was treated with respect and everyone was extremely courteous. The work was done in half of the time scheduled and I was on my way within an hour of getting to North Country Ford. Thanks so much for such a great encounter! More

Great service Been doing business with North Country for a couple of years now and so far have been treated great and the service has been very professional and cou Been doing business with North Country for a couple of years now and so far have been treated great and the service has been very professional and courteous. More

oil Pan accident The Service Department kept me notified daily in their search for an oil pan. Although there was difficulty in locating an oil pan, I felt the effort The Service Department kept me notified daily in their search for an oil pan. Although there was difficulty in locating an oil pan, I felt the effort was made daily on my behalf. More

Great service, Noth Country does it right!! Kelly Casper is a great service rep. I was very impressed by her handling of the problem that I had. Thank you Kelly. I will return to North Country Kelly Casper is a great service rep. I was very impressed by her handling of the problem that I had. Thank you Kelly. I will return to North Country Ford Lincoln for service in the future. More

These guys (and girls) are excellent Treat me quickly and professionally. They go to bat with Ford/Lincoln to do what is best for me. Always pleasant, even when I am irritated. Treat me quickly and professionally. They go to bat with Ford/Lincoln to do what is best for me. Always pleasant, even when I am irritated. More

Not Happy My two hour appointment ended up being all day so I was shuttled home and was supposed to be picked back up by 4:00. At 4:35 I called the service dep My two hour appointment ended up being all day so I was shuttled home and was supposed to be picked back up by 4:00. At 4:35 I called the service department and they informed me that the shuttle was running late. 5 minutes later I received a call from the shuttle driver saying he was just leaving ...I told him not to bother as it would be too late to get to me and back to the dealer and me get back home so I could get to a class by 5:30!! I informed the service department that I needed to be picked up before 4 to beat rush hour traffic! When I finally got to the dealership via a friend dropping me off, I paid my outrageous bill and was given the wrong keys. They had lost my truck's keys. Not really a promising outlook on safety. Not sure if I will return after the faulty customer service. As far as I know...the truck is ok, but I am not. More

Excellent Service I love this dealership. The sevice is top notch. I am always treated with care and greated by everyone when I am at the dealership. I love my new E I love this dealership. The sevice is top notch. I am always treated with care and greated by everyone when I am at the dealership. I love my new Escape!!!! More