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North Country Ford of Jasper - Service Center
Jasper, AL
16 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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16 Reviews of North Country Ford of Jasper - Service Center
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September 13, 2025
I made an appointment and dropped my truck off and they done the work in a timely manner, everything worked out great, they were also very nice done the work in a timely manner, everything worked out great, they were also very nice More
by Jrowens
Verified CustomerEmployees Worked With
Service department
September 08, 2025
Brand new vehicle blew up on interstate and caught fire. Was at this dealer for 4 months before they fixed. Did not receive a loner till last week. 4 days after picking up engine light is on with a fuel sys Was at this dealer for 4 months before they fixed. Did not receive a loner till last week. 4 days after picking up engine light is on with a fuel system issue. They did not fix nor will Ford buy the vehicle back. Very bad company. No, I will not adjust my review. They haven't fixed the problem nor have they offered a solution nor do I have a vehicle to drive. More
by jennyluhrs
Employees Worked With
Other Employees :
Raquel
September 05, 2025
A disappointment when it was Bill Penny Ford, and still a disappointment, my truck had a new boat motor put in. It is leaking oil from the motor. They had to do reseal on it and when I went to pick it up, ch disappointment, my truck had a new boat motor put in. It is leaking oil from the motor. They had to do reseal on it and when I went to pick it up, check the oil dipstick and there’s hardly any oil on the dipstick so they had to add more oil. The thoroughness is poor quality the pride and their work is poor quality. They need to do some changing in their service department. It’s a struggle for quality crash mann ship at this dealership and being a new dealership name. It’s still a struggle. More
by Hoblynrodeo
Employees Worked With
August 15, 2025
Raquel Edmondson was great and a pleasure to deal with. The other advisor was rude and didn’t pass on any messages to Raquel Thanks Stuart and A Angela Scott The other advisor was rude and didn’t pass on any messages to Raquel Thanks Stuart and A Angela Scott More
by STEWART1256
Employees Worked With
August 15, 2025
Fast and easy! They communicated with me on everything promptly. I Will Be back! And I’d recommend to anyone. They communicated with me on everything promptly. I Will Be back! And I’d recommend to anyone. More
by Kaden.Nicholas
Employees Worked With
July 31, 2025
Raquel was amazing to deal with. Prompt and professional! She is an asset to your business!!! She got our truck fixed and dealt with car shield at their worst moment! She stay Prompt and professional! She is an asset to your business!!! She got our truck fixed and dealt with car shield at their worst moment! She stayed to course and got us taken care of!!!! Raquel is the BEST!!! More
by Mccool_billy
Employees Worked With
Raquel in the service department
July 26, 2025
Did a recall did a good job on time polite easy to set up time for work to be done up time for work to be done More
by JCARLTONC
Employees Worked With
