We had a wonderful experience at GMC North County in Escondido. We had visited the Hoehn dealership in Carlsbad first as we had been there a few weeks before when initially looking at GMC Acadia's. We had never visited GMC of Escondido when initially looking.
Hoehn played the "let me talk to the manager" game which includes going back and forth for over 2 hours as we were trying to trade in our car and lease a new one. It was agonizing how long this took with the manager never coming to meet us until we were walking out. He said we couldn't get the deal we wanted and doubted we could find it anywhere. Boy was he wrong! We were so irritated we drove straight to GMC North County dealership since we had not been there yet.
I called ahead and said we were on our way and asked if they had the car we were looking for. Pedro quickly looked and confirmed they did. We worked with Pedro Bernon, Sales and Leasing and Gabriel Ybarra, floor manager, both were fabulous. We showed them the car we wanted to trade in and discussed what we were looking for in a lease payment. We all discussed it and we quickly came to a deal. They were professional, respectful and went out of their way to make us feel comfortable. The car buying/leasing environment has changed for the better over the last few years and it was clear at GMC North County. Just a straight forward and honest transaction. Hoehn is still working like it was 10 years ago with the manager behaving as the "wizard behind the curtain". No games with GMC North County, just a first class experience experience with people who know how to do their jobs. We HIGHLY recommend you seek out Pedro and Gabriel as you will actually enjoy the process instead of dread it. Also Omar handled the finance paperwork and he is a former Marine who just knows how to get it done while clearly explaining everything. A great team of people.
Bravo guys! Getting a car can be enjoyable thanks to all of you!