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North End Motors
Canton, MA
3,644 Reviews
North End Motors is an independent automotive dealership that specializes in pre-owned vehicles. We are a member of the Better Business Bureau and have been in business for 34 years proudly serving the automotive needs of the South Shore communities and beyond. We built our business one customer at a time and take pride in the service we provide and the vehicles we sell. Our main goal is to keep our customers happy. Our experienced sales staff is committed to customer satisfaction. And not only can we match you with the car of your dreams, we can service it as well. Our flagship Canton store features a full-service Automotive Service Department staffed by certified mechanics.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 3,644 reviews
January 28, 2019
Loyalty Doesn't Matter Here This place DOES NOT care about customer loyalty. I have purchased two cars from this dealership, and over the last several years, have been getting m This place DOES NOT care about customer loyalty. I have purchased two cars from this dealership, and over the last several years, have been getting my oil changes and occasional service done here. On 1/25/19, I came in as I always do for service and to have a noise checked out. After driving 45 minutes and checking in for my 11:40 appointment, I waited just shy of TWO HOURS for an oil change and a diagnostic report on my brakes, which is exactly what I booked my appointment for. I was then told for the first time in many years, that if I did not spend almost $700 on rear brakes that my service contract for free oil changes for the life of the car, which was a negotiating tactic when I purchased the car, would be cancelled. DON'T BELIEVE THE HYPE! The service contract is useless if they are going to overcharge and underdeliver with service, yet make you do everything there. After explaining that I had always been told the stipulation to keeping the service contract active was that factory recommended maintenance be completed there, not ALL maintenance, I was treated as if my business didn't at all matter. I was even encouraged to take my gripe elsewhere to go speak with the Sales Manger. I went over to the sales side of the dealership and the Sales Manager wasn't there, so I went back to service and asked them to just give me my car back. The Manager of the service department, Agee, backtracked and tried to explain the service in greater detail, but he had already told me that they were growing so big, they were buying a Mitsubishi franchise, and they have over 1,000,000 customers....basically saying, we don't even need your business, so although he thought he was trying to smooth things over, it made me feel even more like my loyalty was of zero importance to him. He also said he was going to "see what he could do" with the pricing and he would give me a call....never got a phone call, and I wasn't at all surprised. Needless to say, I didn't get the recommended repairs as I knew the price tag was WAY too high for what they were saying I needed done. I took my car to another mechanic that is 3 minutes from my house and he is going to fix the EXACT same things using quality products, and it will cost me over $200 less than quoted at North End. Also, the synthetic oil changes are only $50, so I really don't care about losing the service contract. It's not worth the hassle, the wait time, or the disregard for my loyal patronage to worry about free oil changes. My savings on this repair alone will get me through two years of oil changes at the new place. Overall, because of my experience, they not only lost a dedicated customer, but I hope with this post, others will realize what terrible customer service this place now provides. Thanks, North End Motors, for encouraging me to find a much more convenient service station, and I will look forward to establishing a relationship with a new dealership once it's time for an upgrade in the coming months. More
by Sarah123
Employees Worked With
Agee Farid
January 27, 2019
Best dealership For my first time buying a car Northend made me feel very comfortable and AHMAHD who was my salesmen did a great job with helping me do so I highly re For my first time buying a car Northend made me feel very comfortable and AHMAHD who was my salesmen did a great job with helping me do so I highly recommend coming here if your looking for a car. More
by Shawna25
Employees Worked With
Ahmahd Crowell
January 26, 2019
Nissan Frontier Great dealership. No pressure, found a car that fit, just what I was looking for. No upsell, no bait and switch. Very nice people. Ahmad and Patrick h Great dealership. No pressure, found a car that fit, just what I was looking for. No upsell, no bait and switch. Very nice people. Ahmad and Patrick helped me And we were able to come to a very fair deal More
by Webman2k
January 26, 2019
Buying Jeep Grand Cherokee My wife and I were looking to buy a Jeep Grand Cherokee I went on their website and found one priced better than any other place we had look at.they p My wife and I were looking to buy a Jeep Grand Cherokee I went on their website and found one priced better than any other place we had look at.they put no pressure on us to buy it were helpful and friendly and we bought the car that night both Marie in sales and Brian in finance were very helpful More
by rmyers14
Employees Worked With
Marie Helena Jreige, Brian McDonald
January 25, 2019
First Time Buyer I had an awesome experience with Steve Page from North End Motors. He made the process painless and pleasant. I recommend his services to anyone sear I had an awesome experience with Steve Page from North End Motors. He made the process painless and pleasant. I recommend his services to anyone searching for their next vehicle. More
by Glenn87
Employees Worked With
Steve Page
January 24, 2019
Great Experience I worked with Ahmahd and he was great. If your looking for a great price and great people, look no further than N orth End Motors. I worked with Ahmahd and he was great. If your looking for a great price and great people, look no further than N orth End Motors. More
by RealExplorer
Employees Worked With
Morgan and Sales Manager, Ahmahd Crowell
January 23, 2019
Easy Sale Ahmahd was friendly and helpful. He was able to assist in finding the right vehicle for our needs. A few test drives later and we are signing papers t Ahmahd was friendly and helpful. He was able to assist in finding the right vehicle for our needs. A few test drives later and we are signing papers to take our new vehicle home. More
by Hahahomer
Employees Worked With
Ahmahd Crowell
January 22, 2019
Good experience I had a great experience at North End Motiors . The salesman Ahmad bent over backwards to help me find the right car at the the right price . I had a great experience at North End Motiors . The salesman Ahmad bent over backwards to help me find the right car at the the right price . More
by Bda0331
Employees Worked With
Ahmahd Crowell, Brian McDonald
January 21, 2019
Great Customer Service & I LOVE my new truck Ahmahd was my sales rep at NorthEnd Motors and he was a pleasure to work with. He was very professional, yet very personable. He was always available Ahmahd was my sales rep at NorthEnd Motors and he was a pleasure to work with. He was very professional, yet very personable. He was always available to answer any questions that I had about the buying process and was transparent. Ahmahd made it easy for me to make my decision to purchase from NorthEnd Motors. More
by TheeAriel
Employees Worked With
Ahmahd Crowell
January 21, 2019
2015 GMC Denali Sierra 1500 My husband bought a truck today! Mike Morris was exceptional with answering our questions and going the extra mile to help make this experience an aw My husband bought a truck today! Mike Morris was exceptional with answering our questions and going the extra mile to help make this experience an awesome one. Thank you Mike. More
by Gmc denali
Employees Worked With
