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North End Motors

Canton, MA

4.9
3,632 Reviews
North End Motors is an independent automotive dealership that specializes in pre-owned vehicles. We are a member of the Better Business Bureau and have been in business for 34 years proudly serving the automotive needs of the South Shore communities and beyond. We built our business one customer at a time and take pride in the service we provide and the vehicles we sell. Our main goal is to keep our customers happy. Our experienced sales staff is committed to customer satisfaction. And not only can we match you with the car of your dreams, we can service it as well. Our flagship Canton store features a full-service Automotive Service Department staffed by certified mechanics.
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390 Turnpike St

Canton, MA

02021

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Showing 3,633 reviews

May 17, 2025

Relaxed and easy car shopping experience! Mike was friendly and easy to work with from the minute I stepped into the facility and made sure I was happy and got what I wanted without pushing a More

by Mgosselin10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harshene Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025 -

North End Motors responded

Thank you for the five stars! The North End team appreciates your support and we will continue to do our best to serve our customers like you!

May 15, 2025

Worst Car purchase ever. I was misinformed and lied to on multiple occasions and was attacked by an angry belligerent manager named Mario. He tried to claim that the incorrec More

by Notveryhappy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mario
May 15, 2025 -

North End Motors responded

Charles, I am Patrick Rogers, I sincerely apologize for the frustrating experience you had while purchasing your car. It's clear that there were several miscommunications and delays, and I completely understand how upsetting this must have been for you. You are right that Saturday when you came in it should have been a test drive, go over the numbers to confirm what was gone over the night before with you over the phone then in to do your paperwork, all in total an hour and a half maybe two but not three. We do business with customers all over New England and because of resources at our disposal we are only able to do one out of state delivery at a time and ideally we should have been able to deliver your vehicle the following week where openings if any presented themselves. We do utilize AI technology and have for some time but it can only have contextual responses. It surmised based on Naf's last text ending with "We will see you Saturday" that Saturday was going to be a delivery date since that was in the body of the last message. The AI should have been shut off to not further confuse the situation but we failed to do that and caused more harm than we ever intended. We do calculate the state sales tax according to your state's current rates and policies on taxable items which is by calculating the sales price plus the doc fee and warranty at the 6.35% which equalled the amount used on your paperwork. I understand the frustration receiving that phone call and it almost equals the dread we feel having to make that call. Your feedback is important and brings to light areas of improvement that we must continue to work on. Again my sincerest apologies and thank you for bringing this to our attention.

May 14, 2025

Go See Harshene Cunningham at North End Motors. He will treat you right and with respect More

by Kmarcellus426
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harshene Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025 -

North End Motors responded

Thank you, dealer! We look forward to working with you in the future!

May 14, 2025

Mike morris was very helpful and helped me get a deal I was happy with. More

by nelsonnunez22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025 -

North End Motors responded

Thank you Nunez for the positive review. We're glad Mike was able to get you a great.

May 13, 2025

Mike was professional and well regarded very knowledgeable about the high quality diverse inventory. Budget friendly and flexible financing. Priced competitively and customer first atmosphere More

by Jamesmarseille1529
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025 -

North End Motors responded

James we appreciate your review, we are glad you chose North End Motors and Mike to do business with, thank you!

May 13, 2025

Mike was patient and very knowledgeable about the process. Budget friendly and flexible financing with excellent customer service. Mike came well regarded and throughly well maintained vehicle More

by Jamessonflorant
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025 -

North End Motors responded

Thank you James for your 5 star review. Glad to see we were able to find something in your budget and Mike lived up to his reputation

May 13, 2025

Mike gave me a positive experience excellent listening skills and pays close attention to his customers wants and needs. Customer first friendly atmosphere More

by elielbeauciquot
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025 -

North End Motors responded

Our goal is to give the best customer service to everyone of our customers. Mike is the best we have

May 10, 2025

Thanks Mike Morris for a great car buying experience! Would reccomend Mike and at North End motors! More

by Cheryldecastro74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025 -

North End Motors responded

Thank you for recommending Mike and we appreciate the 5 star review

May 10, 2025

Mike and Harshene were honest, positive experience and helpful. They were well regarded and professional. High Quality large inventory, great condition and diverse selection More

by celeste.hayden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harshene Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025 -

North End Motors responded

Thank you Celeste for the awesome review. Glad to here that Mike and Harshene were professional and honest with you

May 02, 2025

Mike Morris stuck with me the whole way! I just bought a used car from North End Motors and I can’t say enough good things about the experience. Mike was amazing. I drove what felt like a m More

by lscherer30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025 -

North End Motors responded

Thank you for your great review, especially the toddler analogy and the Top Gear reference. Not just a great review but put a smile on our faces.