North End Motors

Great Dearlership Not only was this dealership one of the best ones that we have dealt with but Rob Lavasseur was a great salesman. Very friendly and personable. He was Not only was this dealership one of the best ones that we have dealt with but Rob Lavasseur was a great salesman. Very friendly and personable. He was not pushy like a lot of other salespeople we have dealt with in the past. Even the Owner, Mohammad and Finance Manager, Missy, were great to work with. If you want to visit a dealership that is not trying to play games or wear you down then this is the place to go More

Worst car buying experience ever!! No wonder the people at North End motors are pushy to get their customers to do these reviews ASAP!! My experience following the initial visit to pick No wonder the people at North End motors are pushy to get their customers to do these reviews ASAP!! My experience following the initial visit to pick out a car went downhill from there. My salesperson was good but after settling on a price I left and was told that I would be contacted by finance for my approval. They got me approved and had me come in to sign all my paperwork including loan paperwork. I found their dealer fee rather high. I have purchased no less than 80 cars in my life and I have never paid more than $195 for a dealers administrative fee. North End gets $495. Not sure where that goes as they do plate service in house. That night I went home and logged onto Progressive.com and added my car on my policy and paid the 6 month paid in full premium. So I was all set to get my car at the end of the week or so I thought. The next day I was phoned by Missy from finance which informed me that I was no longer approved and I needed a co-signer. I asked about all the loan documents that I had signed only to be told that they were now null and I no longer owned my Honda. A few hours later I was called again by Missy and told that I was approved by another bank and need to come in again to sign my loan documents. By the way I failed to mention earlier that I live about 50 miles away from North End motors. So I was ready again to get my car. I was phoned by Rob and told that my vehicle could get inspected as well and they would send it out and it would cost me $35. I assumed it made sense if they had to send it out to another location to get it done someone had to be paid for the sticker. Finally Saturday came and I got a ride to pick up my car. Rob did inform me that he didn't like to do deliveries on Saturday as it is a big car buying day but would have no problem delivering it as long as I agreed on a speedy delivery. After the 50 mile drive home I started checking out my vehicle and noticed that the plates issued to my car, again in house, had August tags on them. So I paid for a 2 year registration but only got 21 months till the next renewal. I also noted that on the inspection paper that North End actually does their own stickers. So the actually charge $35 to a service that virtually costs them nothing. So where does my $495 go towards? You already have that, my business for a car and you need another $35 from me for something that costs you nothing to produce? I decided to call the dealership and found Rob to be with a customer (gotta get another $495) so I was put with a sales manager named Patrick. Have you ever heard the expression "dumb as a bag of nails"? Patrick went on with many situations and analogies regarding my registration and sticker but never answered any of my questions with a straight answer. After a few minutes of him not making any sense at all I decided to cut my losses and hang up. This was just a second car for the family to save on gas but all I can say is savor the flavor North End, you've seen my last dollar. More

In love with my new car!!! I bought my car from Ryan Ploof at North End Motors. I didn't know what I wanted, so he picked out the perfect car for me. It was at an unbelievable p I bought my car from Ryan Ploof at North End Motors. I didn't know what I wanted, so he picked out the perfect car for me. It was at an unbelievable price too. I financed my car, and I didn't think it would be possible to get the financing with my credit situation. Ryan was able to give me the good news that he made it happen for me!! North End Motors works hard for their customers, and I am very, very happy that Ryan was my salesperson. He let me know what was going on at all times and was an easygoing person to work with. Now I am driving a car I am totally in love with, not one that I had to choose based on price. Some of my family members are in the market for a car, so there is no doubt that I will be sending them Ryan's way! More

Rob is the BEST!! This is my first time buying a car from a dealership and it was a really great experience. Rob was my sales person and he took time to explain everyth This is my first time buying a car from a dealership and it was a really great experience. Rob was my sales person and he took time to explain everything to me and help me understand the way they crunch numbers. He got me a great deal on my car and got me hooked up with a great insurance plan by his friend. I was on a strict buget but he made it work and even got the car price down for me... I would definitely go back to him and recommend him to my friends and family. More

Red honda Rob L. Was a personable and friendly person who helped me get into the car I came in for this our second time buying a car there and both experiences Rob L. Was a personable and friendly person who helped me get into the car I came in for this our second time buying a car there and both experiences were good More

North End Motors was great Shayne was my salesman and was very professional, knowledgeable and most importantly did exactly what he said he would do for me. Thanks again Shayne Shayne was my salesman and was very professional, knowledgeable and most importantly did exactly what he said he would do for me. Thanks again Shayne! More

Stress free Great car buying experience not like most it was very calm easy going car buying experience. Rob was never pushy and answered all of our questions and Great car buying experience not like most it was very calm easy going car buying experience. Rob was never pushy and answered all of our questions and concerns in an honest manner. Great place to buy a vehicle from. More

Great Experience I enjoyed working with rob and buying my vehicle at north end motors. They were fair, Rob was patient, friendly and easy to work with. He took care of I enjoyed working with rob and buying my vehicle at north end motors. They were fair, Rob was patient, friendly and easy to work with. He took care of evruthing he said he would. I jighly recommend you do business here. More

Driving my dream car! After an extensive search for the perfect car, I found a fantastic looking Mini on the North End Motors website. Drove right over and met Ryan Ploof w After an extensive search for the perfect car, I found a fantastic looking Mini on the North End Motors website. Drove right over and met Ryan Ploof who told me that the car had been moved to another location but said that he would see what he could do. The next morning he gave me a call to say that the car was back on their lot and waiting for me. Ryan was great to work with, helpful and courteous. Thanks to Ryan I am driving my dream car! More

Happy to finally see someone who knows what he is talking ab Dear sirs, This is meant to compliment Robert Lavasseur , From the moment we went in he was courteous and friendly as well as knowledgeable. We fel Dear sirs, This is meant to compliment Robert Lavasseur , From the moment we went in he was courteous and friendly as well as knowledgeable. We felt very comfortable with "Rob" as he seemed to go beyond his duties to help us. We will definitely purchase there as well as refer our friends. Thank you Ralph Lambert More