North End Motors

Painless Vehicle Purchase from Fantastic Sales Rep. I bought a used 2012 VW Jetta GLI just over a week ago. I called the dealership and made an appointment to meet with a manager. When I arrived, no man I bought a used 2012 VW Jetta GLI just over a week ago. I called the dealership and made an appointment to meet with a manager. When I arrived, no manager was available so I met with Mr. Corey Gray. Corey was extremely friendly and made me feel comfortable off the bat. He explained the entire process for me step by step because I had never before purchased a vehicle on my own. I was in and out of the dealership in just under four hours from the moment I stepped in the door till I signed the purchase agreement and walked out. Corey was very good at communicating with me in the coming days before I went back to pick up the vehicle. He went above and beyond what I expected of him. Highly recommended. More

Good experience I bought a 2012 Cadillac CTS Coupe at North End Motors about a week and a half ago. I'll break the review down into sections. Dealership: they cer I bought a 2012 Cadillac CTS Coupe at North End Motors about a week and a half ago. I'll break the review down into sections. Dealership: they certainly have competitive prices, and all of their cars that I had my bank run checks on were as the dealership reported. They seem to mostly take clean, quality vehicles. They gave me the very bottom of the barrel for my trade in, though. 4/5 Service: The car had an issue that was pretty obvious after a bit of driving, a moderate shudder when slowly accelerating. When I expressed concern my salesman, Rob L., was quick to tell me that it shouldn't be a big deal. I can't really speak to the veracity of that. The car was still under factory warranty, so it went to Cadillac for the fix. I asked the sales manager to get me a list of what was done at Cadillac, but was told afterward to ask Cadillac themselves. It does look like one thing mentioned prior to the purchase was missed in the detailing, a small spot of rust under the rear license plate frame. The car was also returned to me with practically no gas, so that was $50 right out of the lot. 2/5 Salesman: Rob L was my salesman, and I liked him overall. He's a little pushy even if he says he isn't, but I never felt locked into anything that I wasn't deciding on my own. I should point out that I took two trips to the dealer. After the first I told Rob there were other cars I wanted to look at, one that was the same model. I told him the price and mileage and he told me that car had to have something wrong. He was right. So he knows his used car pricing. 4/5 Car: The car is really nice, but has a few things wrong that I didn't catch prior to purchase. That's my fault, and it should get fixed at Cadillac. Of course I'm feeling a little buyer's remorse, but I would have that feeling no matter what car I bought. Because it's a rear wheel drive I'm already thinking about buying a 4x4 beater for the nasty winter storms. 4/5 More

Not Pleased I purchased a car from NorthEnd Motors for my daughter on April 8, 2015 leaving a $500.00 deposit. Part of the purchase deal was that the front end wo I purchased a car from NorthEnd Motors for my daughter on April 8, 2015 leaving a $500.00 deposit. Part of the purchase deal was that the front end would be fixed. I was told it was just a matter of some clips being replaced. I was unable to pick up the car that week because the dealership did not have the proper paperwork (Certificate of Title) in place in order to sell the car. So the sale was delayed until April 24, 2015 until the dealership had the proper paperwork. Leaving plenty of time to fix the car properly. After a few weeks of driving the car the front end came apart. I called the dealership and spoke with Manager Dan on June 23, 2015 and asked him how the car was repaired, and if the clips were replaced as agreed upon, and was told that he did not have that information. When I asked who did have that information I was told the service department did. I asked to be transferred to the service department and spoke with Heradio Gonzalez. Heradio looked up the information in the computer and said all the record showed was that the front end was secured. I took the car to an Auto Body Shop and was told someone glued the front end of the car together. No clips were replaced and one of the front bumper absorbers was missing. I had the Auto Body repair the car properly as it should have been repaired in the first place by North End Motors. I contacted the service manager with this information on July 3, 2015 with an attached copy of the paid receipt from the Auto Body Shop asking for reimbursement as this was work that was agreed upon in the sale of the car and was not performed. To date I have not received any response whatsoever and would not recommend North End Motors to anyone. More

This dealer has been the best one I've dealt with I first went to this dealer back in 2010 when I saw a 2005 Nissan on sale for a good price. My father and I negotiated them down over 4 grand with my I first went to this dealer back in 2010 when I saw a 2005 Nissan on sale for a good price. My father and I negotiated them down over 4 grand with my trade. I was so pleased with the dealership that I had many of the oil changes and service done there. All the employees there were so professional and friendly as well as informative that I will continue to give them my business as long as possible. I contacted Rob Levasseur earlier this year about a car and he has kept me aware of available autos since. I stopped in for an oil change, looked at available autos and got another deal on a 2013 Toyota Corolla. More

Got what we wanted We had a great overall experience. Robert lavesseur was very helpful and helped get a great deal on a really great car. We're really happy with it. We had a great overall experience. Robert lavesseur was very helpful and helped get a great deal on a really great car. We're really happy with it. More

North End Motors Is awesome! Everyone at North End Motors were so professional and courteous! Salesman Rob Levasseur went above and beyond to help my dream of becoming a first tim Everyone at North End Motors were so professional and courteous! Salesman Rob Levasseur went above and beyond to help my dream of becoming a first time car owner come true! He was available and so helpful every step of the way! Most of all, I felt he was totally honest and because of that, I had great confidence in his guidance. Rob made what is often a very stressful situation, a great experience! I will refer all my friends and family to Rob at North End Motors!! More

Great experience The entire team worked to make our car buying experience one of the best I've had since my first car. Victoria Reis along with her manager. I'm sorry The entire team worked to make our car buying experience one of the best I've had since my first car. Victoria Reis along with her manager. I'm sorry I can't remember his name but they were both professional, pleasant and a charm to around. My car buying experience was excellent. More

Totally Satisfied! I was in desperate need of a new vehicle and it was recommended that I go to North End Motors and ask for Rob Levasseur by his fiance'. I'm so glad we I was in desperate need of a new vehicle and it was recommended that I go to North End Motors and ask for Rob Levasseur by his fiance'. I'm so glad we did! From the minute we walked into the dealership we felt at ease. No pressure at all! We had the best buying experience. Rob was professional, helpful, and knowledgeable. I have driven a truck for almost all of my life, but wanted to move into a car. Rob made sure, that I was sure, of my decision. He played devil's advocate, gave me a list of pros and cons, he knew it was a big decision. I test drove my new Cadillac CTS and that was it, I was sold! Thank you Rob and North End Motors for making this a smooth transaction. We too would highly recommend you. More

Car buying made easy! I worked with Rob Levasseur to purchase a 2012 Jeep Wrangler. Walked in on a Saturday afternoon and was taken care of immediately. Very easy to deal w I worked with Rob Levasseur to purchase a 2012 Jeep Wrangler. Walked in on a Saturday afternoon and was taken care of immediately. Very easy to deal with. No pressure! Super accommodating! Great experience! More

Highly recommended salesman and dealership. I worked with Rob Levasseur for buying my new Hyundai Accent. I would recommend Rob Levasseur and North End Motors in full confidence to anyone lookin I worked with Rob Levasseur for buying my new Hyundai Accent. I would recommend Rob Levasseur and North End Motors in full confidence to anyone looking to buy a new car. I shopped around, test drove other vehicles, and dealt with other salesman. In the end I am very thankful to have had Rob's tremendous experience, professionalism, and assistance through the entire process. Tony More