North End Motors

First of all I'm not an easy customer, I put North End Motors thru the test, then pass them thru the fire and they came out shinning...this is ridiculously AWESOME!!! I was looking for a used vehic End Motors thru the test, then pass them thru the fire and they came out shinning...this is ridiculously AWESOME!!! I was looking for a used vehicle and a way to re-establish my credit; and that drove me to North End Motors. I saw some pictures of a 2008 Scion tC on Auto.com and I liked it, when I got to the dealer the car was just like in the pictures. (And believe me I went to a lot of other places and spoke with a lot of other sales people and there is a lot of false advertisement, so be careful out there) My saleslady in North End Motors was Christina (awesome kind of Lady that will do only the best to give you the most wonderful experience through the whole process). Everyone that I came in contact with were very pleasant. I end out purchasing the 2008 Scion tC, (thanks to those involved). On the process of getting the vehicle ready for delivery they went the extra mile to ensure vehicle safety and reliability. This guys are just awesome!!!!!!!!!!! The location is easy to find, they are well organized and the staff makes you feel at home. I will recommend North End Motors to anyone who is in need of a good used car, reliable and a good price. *******WARNING******* There are other so call Use Car Dealers that used deceiving advertisement and pictures to get you on there places, and lots of scams on the internet using well known sites..... so customers be carful out there. Thanks to all the staff and all of those involve on the sale and vehicle preparation for delivery of the Blue 2008 Scion tC. Vic Nunez More

My experience With North End Motors was excellent. I had been on the market for some time looking for a 2011-2013 Jeep Cherokee. I had dealt with your average dealerships that are mostly concerned about mak been on the market for some time looking for a 2011-2013 Jeep Cherokee. I had dealt with your average dealerships that are mostly concerned about making as much money off of the customer as possible. I came to North End Motors to view a 2012 Jeep Cherokee expecting a similar experience from previous dealerships. I was very surprised. I was introduced to my sales guy, Alex. Throughout the entire process he was friendly, helpful, and extremely professional. We both ended up finding out that each other were also big Bruins fans, talking hockey, which made the process even more relaxed. After a successful test drive, the offer first presented to me was well out of my budget. After I expressed this, Alex then contacted a sales manager, Dan. Dan, with Alex, then worked to get the price to a more affordable budget, and we ended up agreeing on a very reasonable deal. Another sales manager, Patrick, also at this point worked on setting up my financial information to help get the finance process started. I then met with the finance manager, Sadia. She worked to lower my monthly payments even lower than what I had originally agreed to, and help me achieve a very fair interest rate. After signing, I was told my car would be detailed and ready for pick up the very next day. I was extremely impressed with the detailing work their service department did. Overall, this was an excellent car buying experience for me. I was pleased with how smooth and problem free the process was from start to finish. Everyone involved with my buying experience (even other employees who weren't) were incredibly friendly, easy going, and professional. I also found out towards the end of the process that my sales guy Alex was somewhat new to the business. I was surprised by this because it certainly did not show by any means. I've had my jeep for a week now and couldn't be happier. I strongly recommend anyone who is looking to purchase a vehicle to take a look at North End Motors. If my experience is anything like the rest, you wont be disappointed! More

I had a great experience with Aunnah who assisted me in the sale of the car. While I've had some minor issues with the car and had to return a couple of times they were great on trying to get the issue res the sale of the car. While I've had some minor issues with the car and had to return a couple of times they were great on trying to get the issue resolved. Herardio was such a great help with all the follow ups and assuring me that they were trying everything possible to find out what was the weird sound on my rear brakes. More

Everyone at North End Motors was amazing! It was easy to find what I wanted and the whole process was quick and problem free. I had a great experience and would recommend this dealership to anybody looking find what I wanted and the whole process was quick and problem free. I had a great experience and would recommend this dealership to anybody looking to buy a car. I have had some minor issues with the car since I purchased it but all of them were fixed immediately. Everyone here has been great!! Thanks again!! More

They do not negotiate so we did not come to a deal initially. 1.5 months later they still had the car and dropped the price 2K, but we haggled over my trade and two tires that needed replacing on th initially. 1.5 months later they still had the car and dropped the price 2K, but we haggled over my trade and two tires that needed replacing on their car. The day before Memorial Day weekend I accepted their vehicle price, the next day I accepted their trade offer and to forgo the tire issue. But they had sent me an e-mail promotion to match the downpayment on Memorial Day weekend and I asked if they would honor this. They refused to match my downpayment, stating first, "That offer doesn't apply to this car because it's already discounted." When I suggested this sounded like false advertising and discrimination I was then told by Stephanie (one of many managers) that "That discount was already part of the offer we made you." She then insisted that the offer was subject to terms and limitations. However, the e-mail they sent me made no mention of any terms, limitations or restrictions - none, not even an asterisk. Stephanie insisted that their copy at the dealership did. So basically they sent out an e-mail promising pie-in-the sky, but they have their own version that lets them out of their statements. Do yourself a favor, avoid this dealership. More

We bought a used car here, and were happy with the sale. We felt it was fair and that we got a good deal. It was fair, we weren't overcharged, and the price felt like it was appropriate. They have a great We felt it was fair and that we got a good deal. It was fair, we weren't overcharged, and the price felt like it was appropriate. They have a great selection, and made everything very easy for us in terms of paperwork and processing. I would recommend them to anyone looking to buy a used car from a reputable dealer with a large selection. We have had some good experiences with the service department, as well as some less than ideal situations. One issue was that the brakes did need to be replaced within a few months of the sale, unfortunately just after the 90-day warranty had passed. We did take the car in for routine service according to the service schedule, and the service department was generally fair in how they dealt with us, although the total cost for parts and labor seems higher than what might be found with a non-dealership. Recently we did have a problem with how the service department handled our repair, and I will say that although we were quite unhappy with what happened, both the sales and the service managers went above and beyond to make things right with us. Mistakes and problems do happen, and I believe that what matters is how they are dealt with when they do happen. I was really impressed with how the managers handled our situation, and in the end we felt that we were valued as customers. We truly appreciate the effort that went into making sure we drove away feeling positive about the situation, and I do believe that North End Motors values developing and maintaining long-term customers. More

I purchased my Honda from North End Motors back in 2009. Ever since I purchased my car, I have been back there for any necessary service. Each time I visit, I know to expect great service and wonderful con Ever since I purchased my car, I have been back there for any necessary service. Each time I visit, I know to expect great service and wonderful conversation! Thank you to the North End team for making a not so enjoyable thing (oil changes, routine maintenance, etc.) into something that feels like visiting friends! More

North End Motors was highly recommended to me by many close friends. I was looking to buy my first car and I am so happy that I decided to go with North End Motors. Steve Page was my salesman and him and close friends. I was looking to buy my first car and I am so happy that I decided to go with North End Motors. Steve Page was my salesman and him and his team worked to help me get the exact car I wanted. They were all friendly with me and my kids, professional and were able to answer all my questions. I have recommended this dealership to others and I will definetly use them again. I am very satisfied with the service. More

Cy and the rest of the staff at North End Motors are professional, friendly, and knowledgeable. This is my second time around with them, and when time comes for another purchase , I certainly know where professional, friendly, and knowledgeable. This is my second time around with them, and when time comes for another purchase , I certainly know where I am heading once again. Thank you all . More

I spent the entire day at North End Motors and Phil was soo awesome he made us comfortable and I had my 8 mth old with me and he didnt cry the wntire time we were there! Phil found me an awesome car for an soo awesome he made us comfortable and I had my 8 mth old with me and he didnt cry the wntire time we were there! Phil found me an awesome car for an awesome deal and price ! I never thought Id be driving around in a 2010 nissan altima but Phil Newcomb made it work for us and I am truely greatful that I met with him!! More