North End Motors

I have 30 years experience managing the Dealer Finance Dept. for my bank , so I'm accustomed to my local dealers rolling out the red carpet for me when I go car shopping. But I live near Seattle, 3000 mi Dept. for my bank , so I'm accustomed to my local dealers rolling out the red carpet for me when I go car shopping. But I live near Seattle, 3000 miles from North End Motors, so they didn't know me at all. I liked that they provided the CarFax report right up front attached to the Autotrader.com listing. I dealt with Morgan Curtis who is absolutlely top notch, and ranks with the best car people I know. Friendly, helpful, professional, she returns emails and phone calls promptly, and follows through and does what she says she will do. As I was buying the car from across the country, she had their service dept send me a detailed video of the car, happily arranged the independent inspection I requested, helped get the vehicle shipped to me, and then checked to make sure I was happy with it after it arrived. Morgan impressed me every step of the way, and treated me as well as dealers that I have known for decades! This is how car buying should be. More

Ryan was awesome, went way out of his way to make sure I got the car that I fell in love with, even if it meant he was on thin ice with his boss. My situation with the bank was a little complicated and he b got the car that I fell in love with, even if it meant he was on thin ice with his boss. My situation with the bank was a little complicated and he bared with me the whole time. two thumbs up Ryan! More

Rob in services went out of his way to take car of a problem that was abandoned by another dealership. My seat heater stopped functioning and after repeated attempts at finding the problem, the OTHER d problem that was abandoned by another dealership. My seat heater stopped functioning and after repeated attempts at finding the problem, the OTHER dealership gave up. Rob spoke with the service manager and they agreed to do a total electrical diagnostic to find the problem. They got me a rental car and within 3 days they seat heater was fixed at no charge to me. I would recommend North End Motors service department and in particular Rob as a service advisor to anyone who is experiencing a difficult service issue with another dealer. They got it right! More

Our salesman Ryan Ploof was friendly and accommodating. When we told him what we were interested in he found us the perfect car. Transaction ran fairly smoothly. When it came time to pick up the registrat When we told him what we were interested in he found us the perfect car. Transaction ran fairly smoothly. When it came time to pick up the registration Ryan came in on his day off and facilitated the transaction and made sure I was all set up to get the car its inspection sticker. I would highly recommend Ryan. More

I have rated Phillip Chancey the way i did because he was great at helping us out and piking out a great deal of selecting a great car. great at helping us out and piking out a great deal of selecting a great car. More

Promptly delivered vehicle. Very enthusiastic about cars. Went above and beyond; got me brand new tires on the house. Their excellent communication sealed the deal. cars. Went above and beyond; got me brand new tires on the house. Their excellent communication sealed the deal. More

My wife and I visited North End Motors on presidents day and met Mr. Rayn Ploof.we had been looking for a certain vehicle all day and found it on his lot.Mr. Ploof worked with us doing the intire process. H and met Mr. Rayn Ploof.we had been looking for a certain vehicle all day and found it on his lot.Mr. Ploof worked with us doing the intire process. He gave us a very good price. Yes, I would recommend this derlership and Mr. Ploof to others. I konw we are going to enjoy our cadillac escalade. More

My experience buying a car at North End Motors was exceptional! Morgan Curtis answered all of my questions and then some! I She called me consistently with updates and still calls me today to find o exceptional! Morgan Curtis answered all of my questions and then some! I She called me consistently with updates and still calls me today to find out about the car. I never felt pressured or uneasy or like "just another sale". I highly recommend North End! More

I LOVE my new Car. not only was Morgan friendly and helpful but she turned buying a new car into a fun experience. she checks in frequently and asks how the car is driving which you don't see at a lot helpful but she turned buying a new car into a fun experience. she checks in frequently and asks how the car is driving which you don't see at a lot of other dealerships. Highly recommended!! More

Very good customer service. They call you frequently to check how everything is going and if they can be of any assistance. My whole family very was impressed. check how everything is going and if they can be of any assistance. My whole family very was impressed. More