North End Subaru

Working with North End Subaru has and is a many years pleasant experience. The topic at hand is our purchase of a new car with the introduction to the Forester by Mr. Frank Lajoie. He has the attrib pleasant experience. The topic at hand is our purchase of a new car with the introduction to the Forester by Mr. Frank Lajoie. He has the attributes required of me when I was a member of the Boy Scouts, Courtieous, friendly, honest and kind. He explained vehicle features with much patience with all of our questions. He took extra time having my wife who is the principal driver have hands on with all controls and instrumentation. Again, Thanks to Frank Lajoie for his after purchase calls checking to inquire if everthing was satifactory. Regards, Larry & Becky Morton. More

This is my 2nd Subaru in 11 years. The first one I bought from Ric and now he runs the Service Department. James O'Neal is also a friendly and knowledgeable service guy but I keep going back mostly because o from Ric and now he runs the Service Department. James O'Neal is also a friendly and knowledgeable service guy but I keep going back mostly because of Ric. He really makes you feel that you are a part of that Subaru family. Service is thorough and they keep you informed of upcoming problems and a time frame to deal with them. Unlike some places that will tell you they have to do these 5 things, North End will let you know what should be done but never pressure you into doing them. They will work with you to do the amount of work you want done. I like the coupons and specials they email me regularly, and remind me of service. I have had new cars from 6 different dealers but I think North End is head and shoulders above the rest (at least the ones I have dealt with). More

This is the third new Subaru we have bought from this dealership and from Greg. Every time has been a great experience. There is no pressure and Greg is very knowledgeable. The service department is a dealership and from Greg. Every time has been a great experience. There is no pressure and Greg is very knowledgeable. The service department is also friendly and helpful. Scheduling maintenance is easy and maintenance and repairs are done in a timely manner. More

I had a great experience at North End Subaru. My salesman, Greg Nuorimo and the sales manager, Frank Capoccia are friendly, courteous, and knowledgeable. It was refreshing to deal with Greg & Frank salesman, Greg Nuorimo and the sales manager, Frank Capoccia are friendly, courteous, and knowledgeable. It was refreshing to deal with Greg & Frank - none of the games & frustration I experienced at other car dealerships. Greg took the time to answer all my questions. I never felt rushed or pressured. I love my 2010 Subaru Forester & highly recommend North End Subaru. More

I have worked with Greg before and he continues to be an outstanding sales representative. He knows the vehicles he is selling inside and out. He works diligently to create a deal that is acceptable to all outstanding sales representative. He knows the vehicles he is selling inside and out. He works diligently to create a deal that is acceptable to all and wants you to feel comfortable and satisified with your purchase before you leave the dealership. He was always available to answer any questions and adjusted his schedule to meet the needs our busy work schedule. This is my third Subaru from North End. I have always been satisfied with the work completed on my cars and the desire of the service department to fix any problem. More

I had a very pleasant experience at North End Subaru. I had looked at several vehicles at different dealerships (Subaru and non-Subaru) found North End Subaru to be the most courteous. There was no pressur had looked at several vehicles at different dealerships (Subaru and non-Subaru) found North End Subaru to be the most courteous. There was no pressure for me to purchase a vehicle. I called ahead to arrange for a test drive and the dealership had the vehicle I was interested, which I ultimately purchased, ready to go upon my arrival. They were also very flexible about the preparation and pick up of the vehicle. They were willing to take as much time as I needed to feel comfortable with my decision. All in all it was as relaxed a car buying experience as I have had. More

This was my first visit and with the problem on my Subaru, they took me in immediatly and advised me of the situation in short order. It was a visit that took about 6 hours to fix and would run into t Subaru, they took me in immediatly and advised me of the situation in short order. It was a visit that took about 6 hours to fix and would run into the next day. As a result of that a loaner car was provided so that i could finish my errands. The loaner car was a 2010 model and allowed me to evaluate the new Subaru as we are considering purchasing a new one in the future. I was pleased with the response from the service advisor, John Kessler and will be returning in the future for service on our Subaru and perhaps purchase a new Outback. More

I have always been satisfied with this dealership. They are courteous and usually on time when making repairs or routine service. I have been a satisfied customer for eighteen years. I have purchased thre are courteous and usually on time when making repairs or routine service. I have been a satisfied customer for eighteen years. I have purchased three vehicles from this dealership and would not hesitate to purchase a fourth vehicle. I am always greeted upon arrival and told approximately how long my service will take. I am provided with a loaner car should the service be lengthy. I am always confident that my service will be done correctly. More

From the moment I called to set up an appointment until I picked it up, I experienced nothing but courteousness, professionalism and a feeling of competence from the staff. Their cost was a "second opinion" picked it up, I experienced nothing but courteousness, professionalism and a feeling of competence from the staff. Their cost was a "second opinion" and was a fair amount lower than my "first opinion." The work was rather extensive and I asked if the rest of the car was ok. ( It's a 2000 Legacy wagon )I was told that if they had found anything that needed attention, they would have told me so I could make an "intelligent decision" ( My words ) about what to do with the vehicle. I tune pianos and live 45 minutes from the dealership. One of my piano customers had a Subaru in her yard at the time and I went through the usual conversation about how happy we were with our cars ( This is my 2nd Legacy Wagon ) She made a comment about how her husband preferred to go to North End for service because he trusted their work. I put that in my memory bank and did the same thing when this last situation arose. More

I have been purchasing my cars and having them serviced at North End Subaru for about 25 years. There is a dealer closer to me, but I have always received good service at North End. I can always get my car at North End Subaru for about 25 years. There is a dealer closer to me, but I have always received good service at North End. I can always get my car in for service quickly. The Service Consultant { Rick } always takes the time to explain what my car needs and why. I never feel that I am being pressured or " talked down " to. More