I have not purchased a new car in over 15 years, needless to say I was very anxious about doing so due to past experiences with sales specialists. My experience with Frank Lajoie, the sales specialist who worked with me, and the team at Subaru, it was one that I could have never imagined. It was the most pleasant car buying experience I have ever had, everyone was approachable and were interested in what I wanted as a customer. Frank was patient and afforded me all the time I needed for my questions to be answered. Thank you Frank...I love my car!