I have worked in the car industry for years and am wary of how dealerships can be - pushy, they rush, they treat you like a number, etc. North End is the complete opposite and I was highly impressed with the service there. Justin was excellent, courteous, attentive and helped me find the exact car I was looking for without pressure. He thoroughly explained all the features of the vehicle and answered all questions I had. You could tell he truly cares about his customers. I would highly recommend this dealership to anyone!