North Freeway Hyundai

Replacement I called and informed them my back passenger door handle broke on a Wednesday and he informed me it would have to be painted and I said yes. Eric set I called and informed them my back passenger door handle broke on a Wednesday and he informed me it would have to be painted and I said yes. Eric set up an appointment for me for Monday @9:30 the following week. I check in on Monday sit there for a while and a man tells me it has to be painted and I said yes I know he said he has to talk to painters. He returns and says there has been miscommunication and they will call me in a few days to bring my car in for installation. I said miscommunication, I discussed this with Eric before he set up my appointment, there was no miscommunication on my part just a waste of my time and energy. I leave and two days later they call to tell me to bring my car in and what time. I said how about 10:00 on Thursday & he says fine. I show up to check in and the guy says we don’t have you down for an appointment, then goes inside & says they have open order. Fiasco to say the least. Not impressed with service depart, they couldn’t even bother to wash my car off. Employees don’t wear masks either. More

OUTSTANDING PURCHASE EXPERIENCE !! Having already bought two cars from North Freeway Hyundai myself, when my daughter needed a car for college, we went back there to see if they could Having already bought two cars from North Freeway Hyundai myself, when my daughter needed a car for college, we went back there to see if they could find what she was looking for within her budget. As ALWAYS, the sales and documentation / title staff were A+ ! What a POSITIVE experience all the way around ! Paul Peebles and his staff in every department always treat us with respect; are helpful to a fault; and make the entire purchase experience hassle and stress free. THANK YOU !! I can HIGHLY RECOMMEND North Freeway Hyundai ! You will DEFINITELY be selling me and my family more vehicles in the future ! More

Exceptional We had the pleasure of meeting John Lewis who did an excellent job assisting us with the purchase of a 2020 Palisade. He made the car buying experienc We had the pleasure of meeting John Lewis who did an excellent job assisting us with the purchase of a 2020 Palisade. He made the car buying experience very easy and comfortable. We would be happy to return to him in the future should we need an additional vehicle. More

Excellent service Took my Equus in for warranty work and the service manager Brandon got me right in and delivered car back to me a day earlier than promised. A lot of Took my Equus in for warranty work and the service manager Brandon got me right in and delivered car back to me a day earlier than promised. A lot of dealerships give you the run around but I'm very pleased with my experience at North Freeway Hyundia Service work can be frustrating sometimes but this was a very good job by all the employees that I came in contact with. More

Always Great Service. I feel like royalty when i come here for service. Brandon, in service, always takes time to educate me about my car and how I can do things myself to I feel like royalty when i come here for service. Brandon, in service, always takes time to educate me about my car and how I can do things myself to save me time and money in the long run. And if I cant, He always gets me in and out in a jiffy, and saves me money. Love this place. They really try to help me out. More

Great Service! I took my Santa Fe Sport in for 15K oil change at North Freeway Hyundai and always amazed with the friendly service and caring staff. I always walk ar I took my Santa Fe Sport in for 15K oil change at North Freeway Hyundai and always amazed with the friendly service and caring staff. I always walk around the showroom and a friendly face always greets me. I had an interesting talk with JD Michon on the Genesis cars. More

Scheduled Maintenance I took my car to North Freeway Hyundai yesterday for scheduled maintenance, and my car was taken care of by Clay Nedal in a short period of time. Cla I took my car to North Freeway Hyundai yesterday for scheduled maintenance, and my car was taken care of by Clay Nedal in a short period of time. Clay even explained the details of my bill. While waiting, salesman Zachary Sckittone took the time to show me the new features coming in the 2020 models. It was an enjoyable experience. More

Legitimate complaint I bought a car recently at North freeway hyundai and the salesman is Jean Babtiste Leconte. Mr. Leconte sold me a car which he knew had a broken hood I bought a car recently at North freeway hyundai and the salesman is Jean Babtiste Leconte. Mr. Leconte sold me a car which he knew had a broken hood release mechanism that release the hood; that's why he had the hood already up before I had the chance to try to open the hood myself, so I couldn't attempt to look under the hood and detect the hood release mechanism was broken. If I had known that the car had a broken hood release mechanism I would never have bought that car, and Mr. Leconte knew it. He had the hood up on that car already by pulling a string that no one should have to do just to open a hood of a car. When I returned the car back to North Freeway Hyundai to complain about the hood release lever not working, Mr. Leconte made outlandish reasons why the mechanism was broke including I could have "damaged the mechanism when I drove it ." Mr. Leconte was determined to take of advantage of me to sell me a car which had mechanical flaws under deception only because I am a woman. I doubt very seriously that he would make any attempt to sell a car that has significant damage to it if a man was considering on buying the car out of fear of a reprisal from a man. I will never buy a car from North Freeway Hyundai again because of sales people like Mr. Leconte who practice unethical, dishonest tactics in order to sell defective cars to people especially women. Mr. Leconte has made North Freeway Hyundai look bad. More

Transparent Buying Experience I dealt with the Internet Sales Manager, Pat Barcas who was very professional,honest and transparent from start to finish during the buying process. I I dealt with the Internet Sales Manager, Pat Barcas who was very professional,honest and transparent from start to finish during the buying process. It took two different attempts to work out a deal but it happened thanks to his personal involvement and efforts. He was fair during our negotiations and did exactly what he said he would do. There were no surprises, hidden agenda's or anything under the table. I would purchase another vehicle from him and would recommend to anyone I know who may be in the market for a new Hyundai. More

Good Dealership Horrible Salesperson I recently bought a 2014 Jeep from this dealership. It was a 2 day process because they had to replace a windshield. The salesman I dealt with (JD) I recently bought a 2014 Jeep from this dealership. It was a 2 day process because they had to replace a windshield. The salesman I dealt with (JD) was the only bad part of this deal. He was constantly wrong with my deal, and even started arguing with me when I went to finalize the paperwork. I asked him for a simple inspection date, and you would thought I requested a complete overview of every item ever listed in the history of Jeeps. Even my wife (who is a saint) couldn’t believe how rude he was with such a simple request. The Sales Manager and Finance Manager were great, but please do yourself a favor and avoid this rude guy if you decide to purchase a vehicle from there. More