North Freeway Hyundai

This is the 7th car my family has bought from Hector. He always gives us the best service, best price and the most for our trade ins. Gracias Hector! always gives us the best service, best price and the most for our trade ins. Gracias Hector! More

Mark was awesome!! I knew he was a musician from our initial conversation, but after talking a bit longer on the test drive I found out he was in his church's praise and worship band at church like I am initial conversation, but after talking a bit longer on the test drive I found out he was in his church's praise and worship band at church like I am. He made me a great deal on my new 2013 sonata and I never felt any pressure like I did from the other dealers that were only in it to make a buck. He asked what was important for me in a new car and got me the perfect car for less than I was expecting to pay. I recommend everyone call mark for an awesome deal!! More

The manager Chris and the whole staff at North Freeway made our whole buying experience easy. We definitely recommend that anyone considering a new car stop here. It truly was a no hassle experience made our whole buying experience easy. We definitely recommend that anyone considering a new car stop here. It truly was a no hassle experience More

Chris Thomas was the most professional Sales Manager I've ever met. North Freeway Hyundai is the world's largest SSR dealer. They had 17 of them in stock and I was like a kid in a candy store. Chris gui I've ever met. North Freeway Hyundai is the world's largest SSR dealer. They had 17 of them in stock and I was like a kid in a candy store. Chris guided me through them, showing me what the differences between them. I narrowed them down to my two favorites and decided on a 2006 Slingshot Yellow with the chrome package. I love my SSR! Thank you very much and I would recommend North Freeway Hyundai to anyone considering a new toy. More

Found the Santa Fe I wanted on the North Freeway Hyundai website and sent a note telling them I was interested but I didn't want to be jerked around and I didn't want to play any games. Mark Ferow emailed website and sent a note telling them I was interested but I didn't want to be jerked around and I didn't want to play any games. Mark Ferow emailed me immediately and got the info on my trade-in (it was around 8 PM). Mark called me first thing the next morning and within a couple hours and a couple calls, we everything lined up! My husband and I drove out there (from Baytown) after work that evening and signed all the papers and left with my 2013 Hyundai Santa Fe Limited! Mark was awesome - no bull, no games!!! So many car salesman play games and lie to you - none of that with Mark!!! I would recommend this dealership and Mark to anyone! More

I had a great experiance dealing with Patrick and the staff at north freeway Hyundai. He was instrumental in getting me the deal that fit my budget. I would recommend this dealer and sale and to any of staff at north freeway Hyundai. He was instrumental in getting me the deal that fit my budget. I would recommend this dealer and sale and to any of my friends More

We just bought a car from North Freeway Hyundai and it We just bought a car from North Freeway Hyundai and it wasn't because we wanted to, it's was because they will take advantage of you just for starti We just bought a car from North Freeway Hyundai and it wasn't because we wanted to, it's was because they will take advantage of you just for starting to make a deal with them. Stay away from this dealership, nothing they say can be trusted and they don't care if in the end your an unhappy customer. They will charge you for their advertising, $299 worth will show up on your contract and they won't say a thing about it, unless you call them on it. They took our trade in on a Saturday night and we made a deal on a new car, then noticed the contract was completely wrong so we called them early Monday morning and went back up there to get it strait. When we got there they started acting underhanded so we told them we wanted our car back. They said they already sold it and that we had to take their deal ( no three day grace with these people) they gave us no negotiation. Scott Thomas was the big shot there that likes to make women cry. Save yourself some grief and stay away from this dealership.  More

The sales experience was a typical back and forth... we are losing $ on this deal for you. I recently completed the hyundai survey, reflecting my honest, unfavorable opinion of the sales experience, relate are losing $ on this deal for you. I recently completed the hyundai survey, reflecting my honest, unfavorable opinion of the sales experience, related to my salesman Terry Cowart, and the dealership. A week later, Mr. Cowart TEXTS MY CELL PHONE, and states that I am the most miserable person he ever met, and could never be satisfied! I'm still surprised at his anger, intimidation, and unethical behavior, which was minimized by his sales manager. I have followed-up with the hyundai corporate office. Avoid this dealership. Their management seems very unstable to allow this insane scenario to unfold! More

I can'y say enough about North Freeway Hyundai. I visited the dealering on 4 seperate occasions before actually purchasing and the customer service I received on each visit was second to none! On visited the dealering on 4 seperate occasions before actually purchasing and the customer service I received on each visit was second to none! On my first test drive, Noel was extremely helpful in explaining the feature and differences between the GLS and Limited versions of the Hyundai Tuscan. On my second visit, Noel was not available so Charles stepped in to help, while my wife took the test drive this time. While my wife and I sat in the car talking over our options, Charles helped us narrow down what we needed vs. what we wanted and decided that the GLS was right for us. When we got back into the office, we were greated by Noel who was now available and we began looking at the numbers. We certainly didn't make it easy on them. With the budget I had, and the negative equity on my trade, we had to do some work to get within my comfort zone. After a little bit of negotiating Noel and manager Ray were able to help us get to a price and payment we were comfortable with. The finance department went to bat for us as well. We thought we had found the best interest rate out there through a credit union we belonged to but Howie was able to find one better, thus lowering our payment even more. He explained our options with extended service and warranty plans, and again helped us make the best decision for our needs. We are extremely pleased with how friendly, personable, reasonable and helpful everyone was during our purchasing process at North Freeway Hyundai. I would highly recommend that anyone looking to purchase a Hyundai visit their showroom before anywhere else! More

We did not have a good experience at this dealership. Please note that the prices advertised on their website are ONLY available IF you go with Hyundai financing, and if you do, you get a $1,000 rebate. Please note that the prices advertised on their website are ONLY available IF you go with Hyundai financing, and if you do, you get a $1,000 rebate. The Hyundai financing is a terrible agreement (high % with balloon payment), so you'll have to transfer the loan soon after (a hassle). Furthermore, their fees are HIGH. Others have noted this. They will throw in a $299 consumer advertising fee (that other dealerships in town do NOT charge); a $51.70 inventory fee (again, not charged by other dealerships in town); and a $200 document fee (that is fairly standard, but usually the only fee you see). They do not explain this upfront. You will find out in the financing office. You may not be able to negotiate out of these. Furthermore, in our case, they added a $1,495 extended warranty without discussing it with us, and we did not see it until we were in the financing office. When we cancelled several days later, they "lost" our cancellation. They will also pester you about getting a "10" on the follow-up survey, including using pretty heavy guilt ploys. They do not, however, actually give a 10 in service. Please be wary of this dealership: 1) Avoid financing with them unless absolutely necessary; 2) be sure to read everything; 3) be sure to discuss FEES and EXTENDED WARRANTIES upfront. Compare apples to apples! You may get as good as or a better deal somewhere else when you account for the fees and the hassle of transferring the loan! More