North Hollywood Toyota - Service Center

Quick, friendly, informative. Explained everything, set up my next appointment and gave me options about tires Explained everything, set up my next appointment and gave me options about tires More

your new waiting room set up SUCKS! Besides chairs being too close and ignorant people talking on their cell phones (not your fault), then combined with the two women at the service de Besides chairs being too close and ignorant people talking on their cell phones (not your fault), then combined with the two women at the service desk NONSTOP talking (i.e. gossiping, yes I speak Spanish) you can almost not hear yourself think. I don't know who thought this was a good idea, but I'd be leery of listening to them in the future More

I am happy to give positive feedback but I do not want to write a review for you write a review for you More

Good prices but bad service. I needed my 2016 Toyota Prius windshield replaced. Northridge Toyota wanted over $2000 to do it. An independent mechanic specialized in Toyotas wante I needed my 2016 Toyota Prius windshield replaced. Northridge Toyota wanted over $2000 to do it. An independent mechanic specialized in Toyotas wanted $980. I decided to go with North Hollywood Toyota, where I had bought the car originally, who had a price of $1015. I was there for 5 1/2 hours and when they delivered the car back at 3:30 pm, the dash cam was sitting in the console instead of mounted on the windshield. I brought it back today after being told that it was just a matter of double sided tape and would be quick. An hour later I realized I better get the car back as I had an appointment to get my hearing aid fixed. I explained to Jack I needed the car right then and he said he would have them bring it. I was going to take it back to Best Buy who had originally installed the dash cam .A half an hour later it showed up and obviously they had just done the work. So yeah, I missed my appointment to get my hearing aid repaired. I guess in the future I better go with a local independent mechanic. More

With a warning signal on the panel, brought Prius to service. Communication was very good- speed and method. The information was clear to follow and make decisions. service. Communication was very good- speed and method. The information was clear to follow and make decisions. More

The guy who checked me in was so rude. He didn’t explain anything to me and when I would ask questions he seemed so irritated. Horrible customer service. I will not be returning. He didn’t explain anything to me and when I would ask questions he seemed so irritated. Horrible customer service. I will not be returning. More

Body shop does spectacular work! Vehicle comes out looking better than new!! I hope I don’t have to need body work again, but if I do, I’ll choose them every time!! Vehicle comes out looking better than new!! I hope I don’t have to need body work again, but if I do, I’ll choose them every time!! More

My experience was unbelievably excellent! From the very beginning Jon was right on top of everything, and kept me in the loop. And of course, the repairs to my car were excellent as well. From the very beginning Jon was right on top of everything, and kept me in the loop. And of course, the repairs to my car were excellent as well. You have a very happy camper! Tom Saliba More

very good organization and customer service and taking care of the clients cars and making a nice showroom care of the clients cars and making a nice showroom More