North Hollywood Toyota - Service Center

The dealer didn’t know where the wheel lock key was located in my car, they ordered new wheel locks, cut the old ones off the car damaging one of the rims, later they found the original lock key under located in my car, they ordered new wheel locks, cut the old ones off the car damaging one of the rims, later they found the original lock key under the hood where it was placed by factory. Car was returned dirty a greasy hand prints all over the interior. More

The service went well it could always be better and could be worse at least It was done properly be worse at least It was done properly More

The staff is nice, and they are accurate in their estimated time for finished service. estimated time for finished service. More

I brought my car here to fix the tire pressure sensor light multiple times but they never fix it and yet they charge me for the labor, I got the car from them brand new in 2022, not even a year I had thi light multiple times but they never fix it and yet they charge me for the labor, I got the car from them brand new in 2022, not even a year I had this problem already. Now it’s been 2 yrs they haven’t fix it. The third time I went there for the same issue they told me that the tire pressure sensor is not communicating, they want me to come back another time. I went to Toyota Northridge instead and they helped me, they told me that who ever service my car ( North Hollywood toyota )messed up and broke the rim that’s why the tire pressure sensor is on. Northridge Toyota fixed it for me without charge. So thanks to them. More

Peter Fernandez is excellent in honesty, excellent communication and straight shooter with me. He's always in good spirits. communication and straight shooter with me. He's always in good spirits. More

Russ Pascale is the best for service! Waiting area is clean and comfortable. Bathroom is clean. Waiting area is clean and comfortable. Bathroom is clean. More

Service was fast, well coordinated. The employees were very attentive and friendly, answered all the questions The employees were very attentive and friendly, answered all the questions More

They are very professional and knowledgeable and fast service and respectful to customer. Thanks, Toyota Of North Hollywood. service and respectful to customer. Thanks, Toyota Of North Hollywood. More

Always well taken care of at N. Hollywood Toyota. I’ve had a number of different service reps deal with me and they’re all great. Hollywood Toyota. I’ve had a number of different service reps deal with me and they’re all great. More

I never get a call returned when I’m told “they will get right back to me”. Customer service is not good. I’ve had no problem getting my vehicle serviced but when it comes to answering my questions and ge right back to me”. Customer service is not good. I’ve had no problem getting my vehicle serviced but when it comes to answering my questions and getting information for me, they are terrible. More