North Hollywood Toyota

It is with utmost urgency and concern that I share my recent experience with Diaa Ahmed, the general manager of Toyota of North Hollywood. My encounter with him was not only deeply distressing but also r recent experience with Diaa Ahmed, the general manager of Toyota of North Hollywood. My encounter with him was not only deeply distressing but also revealed his true character as a racist, dishonest, and disrespectful individual. It is imperative that immediate action be taken to address his abhorrent behavior and terminate his employment at the dealership. From the moment I stepped foot in Toyota of North Hollywood dealership, it was evident that Diaa Ahmed held prejudiced views against me, solely based on my skin color and religious background. This kind of discrimination should never be tolerated in any professional setting, let alone by someone entrusted with a leadership role. His actions were a direct violation of the principles of equality and respect. Diaa Ahmed's treatment towards me was utterly appalling. He consistently spoke to me in a derogatory and demeaning manner, as if I were beneath him. Such behavior is not only degrading but also entirely unprofessional and unacceptable. As a paying customer who had already placed a deposit on a new car, I deserved to be treated with dignity and fairness, not subjected to his offensive and deplorable conduct. He should be working in a county jail scrubbing toilets with such behavior! In addition to his disgraceful behavior, Diaa Ahmed exhibited a complete lack of professionalism and ethical standards. His conduct was a stain on the reputation of Toyota of North Hollywood, and it reflected poorly on the dealership as a whole. A person in his position should embody integrity and be a role model for the staff, yet he failed miserably in upholding even the most basic standards of decency. Furthermore, Diaa Ahmed's dishonesty throughout our interactions was deeply disconcerting. He manipulated the truth, making false promises and misleading statements without hesitation. Such deceitful practices erode trust and undermine the foundation of any customer-business relationship. It is clear that his actions were driven solely by his personal agenda, rather than a commitment to providing quality service. In light of these egregious transgressions, it is crucial that the management of Toyota of North Hollywood takes swift and decisive action. Diaa Ahmed's behavior not only violates the principles of equality and professionalism but also creates an unwelcoming and toxic environment for customers. It is imperative that he be relieved of his duties immediately to protect the reputation and integrity of the dealership. I implore the management to prioritize the well-being and satisfaction of their customers by terminating Diaa Ahmed's employment. Racism, dishonesty, and disrespect have no place in any business establishment, and failure to address this matter promptly would demonstrate a lack of commitment to fostering an inclusive and customer-oriented environment. Potential customers should be aware of the despicable behavior exhibited by Diaa Ahmed, and I urge them to reconsider doing business with Toyota of North Hollywood until appropriate action has been taken. The swift termination of Diaa Ahmed's employment would send a powerful message that discrimination and unethical conduct will not be tolerated within the dealership's ranks. More

Horrible customer service at the parts department. We're a very popular shop in the area and that is the reason we don't use them as our primary source. Every time we call, they give attitude, and the We're a very popular shop in the area and that is the reason we don't use them as our primary source. Every time we call, they give attitude, and they're NEVER NEVER helpful. HORRIBLE STAFF HORRIBLE CUSTOMER SERVICE. More

appt at 7am for oil change. they recommended to replace front brake pads and i accepted for $398.95. service done around 2:30pm and 3:00pm. !!! almost 8 hrs for the above servi they recommended to replace front brake pads and i accepted for $398.95. service done around 2:30pm and 3:00pm. !!! almost 8 hrs for the above services. not to mention the poor customer service from staff. all the 5 stars reviews on your website are "suspicious". the real reviews you should consider are those that are in YELP. More

Carlos is the best. It’s rare that you find someone like him, he really cares about his customers and has a deep understanding of the products he is helping you decide o It’s rare that you find someone like him, he really cares about his customers and has a deep understanding of the products he is helping you decide on purchasing. I bought my first Toyota from him in 2019 and come back again for another in 2021. Right now he’s taking my daughter and her fiancé for a test drive in a 2023 RAV4, that’s how much I trust him. More

This girl drove 4 hours to go pick up my dream car, AND 4 hours back to bring it to me!… AND the whole time had the best attitude ever. She’s was amazing to work with, made things easy for me - paid for an U hours back to bring it to me!… AND the whole time had the best attitude ever. She’s was amazing to work with, made things easy for me - paid for an Uber to get me home while she did all those hours of driving - what more could I ask for !!! She’s amazing! Very intelligent. Very informative. She has a passion for what she does ! Thank you ! More

The best ever! An absolute pleasant experience buying a car with Bianca. She’s very knowledgeable, very patient, and overall amazing at what she does! Has a great p An absolute pleasant experience buying a car with Bianca. She’s very knowledgeable, very patient, and overall amazing at what she does! Has a great positive attitude. She was referred to me by a friend - AND I WAS NOT DISAPPOINTED. She made it possible for me to drive off in my 4Runner! & now we will be coming back for my sons new car purchase soon :) More

After going to several dealerships I decided to come to Noho Toyota to get my Tacoma. I am so glad I did. Bianca Kashyap was so sweet, helpful and genuine! She made sure I got everything I wanted in my tru Noho Toyota to get my Tacoma. I am so glad I did. Bianca Kashyap was so sweet, helpful and genuine! She made sure I got everything I wanted in my truck. And made the process for me, and my family quick and easy. Definitely would recommend to anyone to come see her if you’re looking for a new car. More

Bianca was truly such a gem to work with, she knows her job inside and out and cares so much about her customers. My friend and I visited Toyota to lease a car and Bianca helped us out in no time and made job inside and out and cares so much about her customers. My friend and I visited Toyota to lease a car and Bianca helped us out in no time and made sure we left the lot comfortable. She was so amazing to work with, such a great person and I highly recommend her. 10/10 <3 - Stephanie More

SCAM! !!!! BE WARE!!! Watch these Snakes!! We just went through the process of trying to purchase a vehicle and were told that they would review the app wi !!!! BE WARE!!! Watch these Snakes!! We just went through the process of trying to purchase a vehicle and were told that they would review the app with finance manager once our credit was pulled. We pulled credit and they told us they would have an answer shortly. I was called back by finance personnel who said the vehicle we were trying get just sold. The had no other vehicle at the same price point to offer so I would have to buy a more expensive vehicle that would be closes that the had available. ( NICE UP SELL!) Iam filing a complaint with Federal Trade Commissioner , California Bureau of Automotive and Toyota Coporate as we speak!!! Pulling hard Inquiry on someone credit and then telling them the vehicle is not available to them, is not a good enough answer for me. Watch these crooks! More