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North Hollywood Toyota - Service Center

North Hollywood, CA

4.4
478 Reviews

478 Reviews of North Hollywood Toyota - Service Center

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April 10, 2024

Working with Angel was great! Excellent communication and he really went out his way to make sure all of my questions were met. More

by T.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel - service
Apr 11, 2024 -

North Hollywood Toyota responded

Thanks for choosing North Hollywood Toyota and for such amazing feedback!

April 10, 2024

Angel Lopez who took my information was courteous and professional. The process was easy, and I got my car back in the time frame I was told. I also like that they paid for my Uber ride home while I wait More

by CATHERINEROSENBLOOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Lopez 5stars
Apr 11, 2024 -

North Hollywood Toyota responded

We love to see reviews and feedback from such satisfied customers and the 5 stars are amazing. Thank you.

April 09, 2024

They treat me w but attitude his name is Alex and also the manager let me explain More

by CMARTINEZ71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex, Peter Fernandez
Apr 09, 2024 -

North Hollywood Toyota responded

We are so sorry for any that was negative on your last visit. I will be speaking with my managers who oversee this area and make sure anything that needs to be improved will be done so, immediately. Thank you for sharing this with us.

April 09, 2024

Car looked beautiful after on time completion of body work. Very happy with service!! Definitely will recommend. More

by suechristensen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
Apr 10, 2024 -

North Hollywood Toyota responded

Thanks so much and your comments about your satisfaction with our body shop is very much appreciated. We value your opinion and recommendation tremendously.

April 09, 2024

took 3 hours for maintenance, too long but waiting area was comfortable and people friendly. enjoyed tv and hot beverages More

by SONJATRISTAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
i think his name is Andrew
Apr 10, 2024 -

North Hollywood Toyota responded

Thanks for the honest feedback and we love the "people friendly" details.

April 08, 2024

Always have get customer service and support. I was given a time and my car was ready. I was was told of a service that i needed and approved and was done within the hour as I was told. Angel was More

by iggyrmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Apr 08, 2024 -

North Hollywood Toyota responded

It was our honor and great pleasure to assist you in your recent service visit. North Hollywood Toyota is focused on customer satisfaction and earning your business for life by exceeding expectations on every visit. Thanks for the 5 stars and for sharing this online too.

April 07, 2024

Paul was such a pleasure to have assisted in the services. He made the experience more enjoyable More

by umananichole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Apr 08, 2024 -

North Hollywood Toyota responded

We are pleased that Paul made such a positive impression and was able to make your visit enjoyable. Your 5 stars and positive feedback are amazing and much appreciated. Thank you from all us at North Hollywood Toyota.

April 06, 2024

I didn’t receive any information about my vehicle. I came in for my routine service that is covered under my warranty, not sure if that’s why but I’ve been to other dealerships where I’m kept updated More

by kellym521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leon Correll, Peter Fernandez
Apr 08, 2024 -

North Hollywood Toyota responded

Your feedback is received and we are attempting to locate your service records to understand how we could have done better. Thank you for sharing this us.

April 06, 2024

Great service. Fast and knowledgeable. I would definitely recommend them if you’re in need of a car or service. More

by leo.glaze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ
Apr 08, 2024 -

North Hollywood Toyota responded

Your positive feedback and 5 stars are amazing and we thank you so much.

April 06, 2024

Muy buen servicio en todos los aspectos muy recomendable tienen especiales para todos tipos de sercios de sus autos More

by ERVINJH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Fernandez
Apr 08, 2024 -

North Hollywood Toyota responded

Gracias from all of us!

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