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North Hollywood Toyota - Service Center

North Hollywood, CA

4.4
478 Reviews

478 Reviews of North Hollywood Toyota - Service Center

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March 12, 2024

I've dealt with North Hollywood Toyota for years! This is my third truck through them. They are fantastic. The service department is the best! More

by SPANISHNUT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Carrasco , Leon Correll, Peter Fernandez, Cesar Velera
Mar 13, 2024 -

North Hollywood Toyota responded

Thanks for your loyalty and for your 5 stars! Our North Hollywood Toyota team appreciates you and your continued support.

March 12, 2024

I can’t speak for the dealership, but I can speak for Paul Carrasco the service technician who was more than accommodating and professional in providing service for our 2015, Tacoma truck. More

by mmetcalf1715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Carrasco To whom I would give five stars out of five
Mar 13, 2024 -

North Hollywood Toyota responded

We are honored for your 5 stars and kind feedback. I will share this good news with Paul and our North Hollywood Toyota team. Until next visit, take care.

March 12, 2024

Most important- everithing on time. And I know all the steps about repair my car. More

by ihorhenri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edmond Tayevosyan
Mar 12, 2024 -

North Hollywood Toyota responded

We never tire of seeing new 5 star reviews and thank you for choosing North Hollywood Toyota.

March 11, 2024

They fixed my issue but failed to rotate all my tires, they only rotate one side. Who does that? More

by mmcpluto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul
Mar 12, 2024 -

North Hollywood Toyota responded

We thank you for your business and apologize for our oversight. Please contact your service advisor and we'll be sure to correct that right away. Thank you.

March 10, 2024

Very helpful with my questions. Helpful in showing my concerns with regards to my RAV4 vehicle. More

by LIZAMARIANO18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Carrasco
Mar 11, 2024 -

North Hollywood Toyota responded

Glad we could help with your questions and concerns. We love to help as you experienced first hand too! Thanks for choosing North Hollywood Toyota.

March 10, 2024

I went to the service department on a Saturday. Even with an appointment, I had a predicted 2.5 hour wait time for an oil change. Then, nobody informed me when my car was ready. After waiting for t More

by alexschultz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know
Mar 11, 2024 -

North Hollywood Toyota responded

We very much regret your frustration on your last visit to our dealership. I have copied your concerns and sending them to our Service Director right away to make sure we are not putting a customer in this unintentional situation again. Thank you for sharing this.

March 10, 2024

Paul is the best! Very helpful and knowledgeable! Will be returning, only because of Paul. Some of the others on the floor, need to learn from him! More

by BIANCA AVINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul is excellent!
Mar 11, 2024 -

North Hollywood Toyota responded

Paul IS the best -- we agree! Thank you for the 5 stars and positive feedback too.

March 09, 2024

Toyota North Hollywood has very polite employees and their waiting room is very clean. My car was serviced in 2 and a half hours. More

by 4SUNNYHATS
Recommend Dealer
Yes
Employees Worked With
Alfonzo
Mar 09, 2024 -

North Hollywood Toyota responded

We have the #1 Toyota sales, service and parts team in this area and very proud to see such positive feedback about our team. Thank you very, very much -- your so appreciated and valued at our dealership.

March 09, 2024

Friendly employees, good at explaining what work needed to be done, nice waiting areas, clean bathrooms More

by MELANIE.L.POST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rooney, Leon Correll, Peter Fernandez
Mar 11, 2024 -

North Hollywood Toyota responded

Thanks Melanie, we appreciate the perfect 5 stars and your business.

March 08, 2024

Very good service and friendly people. Thank you to Paul carrasco, he was helping me with my battery replacement. Thank you. More

by SRMARIODELION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Carrasco
Mar 09, 2024 -

North Hollywood Toyota responded

We value your business and feedback, thanks for the 5 stars too!

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