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North Hollywood Toyota - Service Center

North Hollywood, CA

4.4
415 Reviews

415 Reviews of North Hollywood Toyota - Service Center

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January 15, 2025

Experience buying a car is good, The service department is terrible No, really good communication in between. More

by gustavotorres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leon Correll, Peter Fernandez
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Jan 18, 2025 -

North Hollywood Toyota responded

we truly appreciate your honest feedback. We would like to have a better understanding about your experience. Please reach out to us at 818-508-2900 Leon service Director

January 12, 2025

Russ provided excellent service and my wait time was minimal. Courteous customer service and professional service. More

by ARBETJO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ
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Jan 13, 2025 -

North Hollywood Toyota responded

Thank you so much for thinking of us for your service needs.

January 11, 2025

Wonderful customer service - Paul went out of his way to make sure our daughter’s car was travel ready on Saturday morning just hours after we had called in a panic Friday night. Thank you! More

by JULIEKANE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
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Jan 13, 2025 -

North Hollywood Toyota responded

Thank you so much for thinking of us for your service needs. It was our pleasure to help your daughter get you safely back on the road again and go the extra mile to make sure it was done right. We truly appreciate the 5-star review and look forward to seeing you again at North Hollywood Toyota.

January 09, 2025

Very thorough and well meaning but the regular maintenance and tire replacement was to long More

by RONP-8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J Hernandex, Leon Correll, Peter Fernandez
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Jan 10, 2025 -

North Hollywood Toyota responded

Thank you so much for thinking of us for your service needs.

January 06, 2025

Toyota North Hollywood has the best service all of the employees are really nice and helpful. More

by bbanuelos07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Griselda Castellanos Zopena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Guardado
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Jan 08, 2025 -

North Hollywood Toyota responded

Thank you for choosing North Hollywood Toyota.

January 05, 2025

I had a great experience with my associate Miguel as usual. I highly recommend him. More

by fcline22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leon Correll, Peter Fernandez
Report | Print
Jan 08, 2025 -

North Hollywood Toyota responded

Thank you so much for sharing your feedback with us!

January 02, 2025

Over 6 hrs for a basic oil change ! ! Ridiculous, and that was with an appointment. Never again ! More

by OSCAR.ORTIZ360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leon Correll, Peter Fernandez
Report | Print
Jan 03, 2025 -

North Hollywood Toyota responded

We apologize for your poor experience with our dealership. We never want our customers to feel this way. We are always working to improve our services to meet customer expectations. If you have further concerns, we encourage you to reach out to me direct at 818-508-2900 Leon, Service Director

January 01, 2025

Good service except for the fact they didn’t notify me that when my car was ready More

by eduard516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Fernandez
Report | Print
Jan 03, 2025 -

North Hollywood Toyota responded

Thank you so much for thinking of us for your service needs.

December 30, 2024

Excellent service and generous payment options. I would recommend this site to any Toyota owner. More

by rene_gamino012
Recommend Dealer
Yes
Employees Worked With
Paul, Service Advisor
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Jan 03, 2025 -

North Hollywood Toyota responded

Thank you so much for the wonderful 5-star review, and thank you for choosing North Hollywood Toyota.

December 29, 2024

All Good, i m going to this service department for many years, always in top of the issue, friendly,now with a new Prius,, Toyota , best car ever, never Issue, More

by gicanu2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Report | Print
Jan 08, 2025 -

North Hollywood Toyota responded

It's wonderful to hear that you had such a great experience during your visit with us.

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