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North Hollywood Toyota - Service Center

North Hollywood, CA

4.3
537 Reviews

537 Reviews of North Hollywood Toyota - Service Center

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August 02, 2025

Service department’s Angel Lopez is the worst! Lacks accountability. On the other hand, the receptionists in the service department are great. More

by AWANIKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gina Vasquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lopez
August 02, 2025

showing up with an appointment for simple oil change takes too long. No appointment even longer 3 to 4 hours wait time. More

by melvinbatrez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ
August 02, 2025

Basic service order was taken promptly and in a courteous manner. Work was completed in the estimated time frame. More

by ajclemco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
August 01, 2025

Angel was very helpful and kind. They were able to diagnose my vehicle correctly and for that I was very grateful. More

by KSRC49
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack from service was also helpful. He took over for Angel the next day when Angel was not there.
August 01, 2025

Tha was so good quality so good person they so nice so happy to be there at the service thanks toyota of north Hollywood 😊 More

by antoniotostado82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Gonzalez Meza
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2025

The service department staff have always been professional and honest with me, My 4 runner has a 175,000 mile and runs like its new More

by mr.pettibone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ
August 01, 2025

It was a great experience and my car looks great! The estimator made sure the process was easy for me. More

by MSMARYBEL5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Contreras
July 31, 2025

Jack was really helpful. Explained everything what was needed to do. Very good service. Thanks More

by MAHESHTV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack
Jul 31, 2025 -

North Hollywood Toyota responded

It was our pleasure to help get you safely back on the road again, thank you for choosing North Hollywood Toyota.

July 30, 2025

Angel in the Service Department did a great job communicating the issues with my Toyota RAV4 battery recall. More

by EDBANIAN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel in the Service Dept.
Jul 31, 2025 -

North Hollywood Toyota responded

Thank you so much for sharing your experience, we truly appreciate your kind words and amazing review.

July 30, 2025

Paul in Service Dept was great! He let me know my options and other things to keep my truck running good. More

by elohareeye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Jul 31, 2025 -

North Hollywood Toyota responded

Thank you so much for your great review of our dealership.

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