Back

North Hollywood Toyota - Service Center

North Hollywood, CA

4.4
419 Reviews

419 Reviews of North Hollywood Toyota - Service Center

Sort by
November 01, 2015

Toyota Service Bulletin TSB-BR004-02 Braking problem 2003 Tu Heads up to anyone who has a Toyota Tundra 2003.This truck has a known braking problem on the TBS-BR004-02 Bulletin issued to all dealers.There are co More

by toyota joann
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Paul Carrasco
Nov 11, 2015 -

North Hollywood Toyota responded

Hi Joann, Thank you for the feedback. I have reviewed TSB BR004-02. These type of notices are sent to dealerships regularly. This particular repair would have been covered during your factory warranty which expired roughly 10 years ago. The additional recommendation to conduct a “rear wheel bearing job” is appropriate for a truck of its age. We truly apologize if this information was not explained clearly during your visit. Paul is a long-term employee with an excellent Customer Service record. Regardless, we are reviewing your file with him so we can continue to improve our communication with customers. Thank you again for bringing this to our attention. Sincerely, Noel Graham Internet Director

June 01, 2015

Car Maintenance I had an appointment and i was called exactly on time. The. New system, having customers wait in their cars is genius. Also, the new lounge in the Par More

by jadclassical
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
can not remember
February 25, 2015

"Take Your Lumps Toyota" North Hollywood Toyota was the single most terrible experience I have ever had with any auto repair service in my life. I agree with yelp user "Em S" More

by Lump Taker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nelson Buss, Chris Darby
February 25, 2015

Doesn't get better I purchased my Toyota Highlander Limited new in 2005 from Toyota North Hollywood. I have had all service done there since. My most recent experience More

by Dr. A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Flores
January 11, 2015

Friendly and efficient service at North Hollywood Toyota I always take my car to North Hollywood Toyota for major services, they are cheerful and efficient and always remember me. I trust the work, my ser More

by Magilou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Rep Paul Carrasco
April 01, 2014

Avoid this place... They WILL scam you. So, if you don't have time to read the plethora of negative reviews below, then I'll make it easy on you: Avoid this place like the plague. My daught More

by CarlitosCorazon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan Lopez
November 02, 2012

I brought my car here for body shop repairs. Did not realize my tonneau cover was missing. I called and left a message with R. Carrillo several times and never received a call back. I had to call Corpor More

by AmyAnn31
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Richard Carrillo
February 15, 2012

We recently took in our family car to have the vehicle serviced, oil change, filters and transmission oil replaced. After having the transmission oil and filter replaced two days went by and the transmiss More

by Vwizer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Willy
June 16, 2005

Went in for major tune-up. On the way home smoke started coming out from under my hood. I stopped at the nearest mechanic because I was afraid of further damaging my car. It turned out the timing belt had More

by cty
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
...
42