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North Hollywood Toyota - Service Center
North Hollywood, CA
538 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Service Time
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538 Reviews of North Hollywood Toyota - Service Center
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July 24, 2025
I am really getting tried of being told my car needs major repairs and told outrageous price to fix it. ONLY TO BE TOLD BY ANOTHER REPAIR SHOP THAT THERE IS NOTHING WRONG!! This is the 3rd time this major repairs and told outrageous price to fix it. ONLY TO BE TOLD BY ANOTHER REPAIR SHOP THAT THERE IS NOTHING WRONG!! This is the 3rd time this has happened. Are you guys trying to make money off of customers? I can't trust this dealership anymore and will have to look for another. More
by MVNORDIKE
Verified CustomerEmployees Worked With
Angel Lopez
July 23, 2025
Very good customer service from the moment I arrived . Alex was excellent in assisting me on the service I needed . Answered all my questions. Made the process go smoothly and easy. Alex was excellent in assisting me on the service I needed . Answered all my questions. Made the process go smoothly and easy. More
by brendabetsy312
Employees Worked With
Alex service department
July 19, 2025
The service was fine, a little pricy, as expected. The time it took (from 10:00 am to roughly 3:45 pm) was a little unexpected. My one word of advice is, when the service rep knows you are sitting in The time it took (from 10:00 am to roughly 3:45 pm) was a little unexpected. My one word of advice is, when the service rep knows you are sitting in the waiting room, rather than calling with an update, go and see them personally. Also, give them an update on how long it is going to take. If it is going to take longer than expected, perhaps the customer will go grab a bite to eat rather than sitting in the waiting area expecting their car to be ready within an hour or two. More
by SPERLINGREICH
Employees Worked With
Angel
July 18, 2025
They were super friendly and fast in replacing my stolen catalytic converter. I worked with John - he was great! Got my car done earlier than expected which was a huge relief. catalytic converter. I worked with John - he was great! Got my car done earlier than expected which was a huge relief. More
by vivekagarzagomez
Employees Worked With
JOHN
July 18, 2025
Angel goes above and beyond every time! ! I’m really happy that I found such an excellent service advisor. He’s great with communication and really cares about the customer. I was having ong ! I’m really happy that I found such an excellent service advisor. He’s great with communication and really cares about the customer. I was having ongoing issues with my Prius battery, and he wouldn’t rest until we figured out what was wrong. The second time I came in for the same issue, after paying the expensive battery diagnostic fee the first time, he waived the fee and even gave me a free oil change! He went above and beyond to give me peace of mind and make me feel valued. Plus, he always has a smile on his face! More
by CO.CNOTE
Employees Worked With
Angel in the service department
July 18, 2025
Friendly service department. Make sure to set up an appointment online or call the service department. Shuttle is available if needed. Make sure to set up an appointment online or call the service department. Shuttle is available if needed. More
by ai
Employees Worked With
Paul in Service Department
