North Miami Mitsubishi

Save your self huge nightmare!- Stay away from Lehman Toyota; it was the worst car purchasing experience my family has ever had. We started the purchase of our 2007 RAV4 in September 2006. We specifical Toyota; it was the worst car purchasing experience my family has ever had. We started the purchase of our 2007 RAV4 in September 2006. We specifically purchased a 2007 in order to get all the options we wanted; and Four month later, we still do not have the car with the options we are paying for. • After Months of research • Internet contact with sales dept. at Lehman Toyota and price agreement ( to be $600 less than competitors) • Phone confirmation with 2 different staff members • Hours waiting – their playing game – with our young kids with us • Walked out ( wanted to charge us an extra $800 than the confirmed price before driving to dealership) • Contacted to honor agreement -Sept 06 But could not get us the exact car already in town because it was “sold” – we found out this not to be true • Promised to get car for us in 5 days from port • Only given in handwritten form a very vague slip of what we ordered and that was after much begging • Car “ready for pick up” ( Thursday) • That Saturday, we came to signed all papers (after about 5 hrs of run around with out 2 young kids waiting) • about to drive off and the car is not what we paid for • offered to send back to port and supply courtesy car during 5 day wait ( bring back in 3 days to send out) • did not want to honor installing options we paid for nor courtesy car • after hours—they claimed to send to port but no courtesy car • honored both due to finally seeing it was their error for the beginning • 5 weeks waiting for car instead of 5 days • • Toyo Guard installed but wrong carpet mats given (regular fabric ones instead for the all weather type requested) and passenger door scratched • Weeks later agreed to fix and provide correct mats. • After my husband’s assistance in researching products available and delivery – side moldings installed to cover door scratched while getting options installed. • Refused to give correct carpet mats (all weather) – claiming we got the side moldings when in reality, that had nothing to do with the options we paid for but the scratching of our 2007 “brand new car”… Oh, but they did not forget to add their license tag holder to advertise … and for the 2nd time I ripped it out of my car. We learned our lesson well and we hope to save others from a nightmare like ours. NEVER drive a car out of the lot unless it has ALL that you paid for because their way to doing “business practice” is based on deceit and lack of respect to say the least. For the very first contact with them, trust your instincts. If it crawls like a snake and it looks like a snake… it is a SNAKE, STAY AWAY! The only thing good about Lehman Toyota is their courtesy shuttle. So unless all you need is a shuttle, save your sanity and spend your money somewhere else… it is worth the extra expense to not deal with “rateros”. In case your Spanish is limited, “rateros” comes from the word RAT = rata in Spanish. Sincerely, Zenaida Pirri More