North Olmsted Chrysler Jeep Dodge Ram

Very DISAPPOINTING and HORRIBLE experience that I am currently having right now with North Olmsted Chrysler Jeep,Dodge,Ram dealership. I bought a 2018 vehicle in 2021 with 19,000 miles. 6-7 months into currently having right now with North Olmsted Chrysler Jeep,Dodge,Ram dealership. I bought a 2018 vehicle in 2021 with 19,000 miles. 6-7 months into owning vehicle I am already having problems. The service department initially gave me the run around. Then when my truck stopped on me the first time I had to get it towed to the dealership. They told me it was a dead battery but we had tried jumping it before it was towed. Now a couple of weeks later the truck stopped again while my wife was using it and she was left stranded. So we had to get it towed again to the dealership North Olmsted Chrysler Jeep Dodge Ram. It's been over a week and no word from them. On top of that this vehicle I use for my small business and they would not even offer me a loaner until my vehicle was fixed. So now I am loosing money on the business side. All I want is this problem to be made right. I thought this was a honest dealership to deal with but I guess I was wrong about North Olmsted Chrysler Jeep Dodge Ram dealership. J. McCoy More

Mark was very helpful in facilitating test drives and assisting with information and running a few financial scenarios when deciding on my purchase. He also took the time to review the ins and outs of th assisting with information and running a few financial scenarios when deciding on my purchase. He also took the time to review the ins and outs of the vehicle on delivery and kept an open line of communication. Highly recommend working with him. More

Great experience, excellent staff! Mark Brelo was our salesman - knowledgeable, pleasant and courteous. The entire process took less than half the time I expected. salesman - knowledgeable, pleasant and courteous. The entire process took less than half the time I expected. More

Refused to work on my 2021 Jeep grand cherokee because I didnt purchase the car at their dealership and said to go back to where I bought it from even though I would be Paying a service bill and i told them didnt purchase the car at their dealership and said to go back to where I bought it from even though I would be Paying a service bill and i told them dealer i got it from(which was the only one who told me they could get the car) was far away and he said sorry cant help you More

Very clean and organized dealership. Had a large selection of cars and trucks. The staff was extremely helpful. Mark helped me to get into the vehicle I was there to get and made the process a lot l selection of cars and trucks. The staff was extremely helpful. Mark helped me to get into the vehicle I was there to get and made the process a lot less stressful. More

Leasing my new Ram at North Olmsted CJDR was one of the best leasing experiences I’ve ever had. Mark Brelo was very knowledgeable and helpful and the team were fantastic. best leasing experiences I’ve ever had. Mark Brelo was very knowledgeable and helpful and the team were fantastic. More

Rick Suhar and Mark Brelo were fantastic to work with, They helped us find the perfect Pacifica for us. We highly recommend this dealership and Rick and Mark! They helped us find the perfect Pacifica for us. We highly recommend this dealership and Rick and Mark! More

Although we have just purchased our new 2021 Jeep Compass, Mark made our car purchase, quick and easy. We were in and out of the dealership, and onto enjoying our new car. I would recommend Mark if Compass, Mark made our car purchase, quick and easy. We were in and out of the dealership, and onto enjoying our new car. I would recommend Mark if you are looking to purchase a Jeep in Northeast Ohio. also a shout out to our finance guy Mike Novak. Thank you Gentleman for a very positive experience. The Varners More

Very efficient & courteous, came in early, they have taken me right in. Very friendly Technician & very attentive. Would recommend this Dealership to anyone. Im very pleased. taken me right in. Very friendly Technician & very attentive. Would recommend this Dealership to anyone. Im very pleased. More

Laurel was the most honest salesperson I have dealt with in the last 15 years. I talked to other dealerships while researching my purchase and all would tell me different things. I was losing hope with sale in the last 15 years. I talked to other dealerships while researching my purchase and all would tell me different things. I was losing hope with salespeople until I came into contact with Laurel. She was very honest and if she couldn't answer a question she found it for me. She made the experience professional and stress free. More