North Olmsted Chrysler Jeep Dodge Ram

Great customer service From the moment I stepped on the lot, everyone was very helpful. Renee is very nice and great to work with. Joe in finance was really helpful as well. From the moment I stepped on the lot, everyone was very helpful. Renee is very nice and great to work with. Joe in finance was really helpful as well. More

Awesomeness! These guys pulled no punches...integrity plus. We were blown away by that.. Tom far exceeded our expectations, was open and honest with us...and a ver These guys pulled no punches...integrity plus. We were blown away by that.. Tom far exceeded our expectations, was open and honest with us...and a very fun dude. Would not hesitate to recommend this dealership, and especially Tom to friends and family. More

Out with the old lease, in with the new The lease was up on my 2016 Cherokee, and Chris helped get me into a new Jeep Compass. Everything went very smooth and Chris is very straightforward The lease was up on my 2016 Cherokee, and Chris helped get me into a new Jeep Compass. Everything went very smooth and Chris is very straightforward and easy to work with. This is my second lease with Chris and this dealership and I couldn't be more satisfied! More

Good straight forward buying experience I identified a used vehicle for my teenage son. The dealer handling and pricing was very easy. The car was detailed and ready to go when I arrived to I identified a used vehicle for my teenage son. The dealer handling and pricing was very easy. The car was detailed and ready to go when I arrived to purchase. Overall an easy experience. More

"Waste of Time" My husband and I stopped here to take a quick look at the used car inventory and found one we were interested in. Anthony was sitting at front desk wh My husband and I stopped here to take a quick look at the used car inventory and found one we were interested in. Anthony was sitting at front desk when we went into dealership and although he didn't seem real excited about it, he brought the car up and we took a test drive. We felt throughout this part of the experience that we were bothering Anthony by looking at a car that they had for sale, and that he really had no interest in selling it. However, because we liked the car, we went in afterwards to attempt to make a purchase. While Anthony set us up in the computer, he shared that he loves working for this family-owned company where they are no pressure, if you don't want to buy a car or can't make a deal, they won't force it on you. That's great. Except it isn't true. After awhile, Anthony came back with an offer on the car and my trade-in. As is the case buying any car at any dealership, we intended to make a counteroffer. My husband told Anthony that we would just share our bottom line (which we didn't believe to be that unrealistic, but even if it was, it does not excuse the behavior). In response, Anthony said "yeah, don't waste my time," grabbed his papers, and stomped away, leaving us sitting at his desk, dumbfounded. His conduct was wildly inappropriate, unprofessional, rude, lazy, and frankly, it's shocking that his title is Salesperson. After reviewing Google reviews when we returned home, it is clear that this family-owned dealership is anything but low pressure and easy car buying. The last straw that put us over the edge and the reason I am taking my time to write a negative review, which I have never done for any reason for any company, was the stock email that we received from Anthony a few hours after leaving, which thanked us for visiting, and stated, "we are committed to exceeding the expectations of our customers, and I will do everything possible to ensure that you are completely satisfied." As if the experience couldn't be any worse or the follow-up couldn't be in any worse taste. THE WORST CAR SHOPPING EXPERIENCE. More

Easy no hassle car shopping Very friendly and non pushy sales. Very educated on cars with allot of information. From beginning to driving off the lot in my new car it was an exce Very friendly and non pushy sales. Very educated on cars with allot of information. From beginning to driving off the lot in my new car it was an excellent experience. More

Used f 150 I had a good experience buying with Renee. She was very accommodating to all my requests and a pleasure to work with. Overall smooth transaction. I had a good experience buying with Renee. She was very accommodating to all my requests and a pleasure to work with. Overall smooth transaction. More

New Jeep Renegade Tom Williamson and Walter Kriz really cane through for me. I'm so appreciative. Went to the dealership thinking I would leave without a new,vehicle bu Tom Williamson and Walter Kriz really cane through for me. I'm so appreciative. Went to the dealership thinking I would leave without a new,vehicle but, Tom and the finance mgr., Walter,, they made it happen. This is my second jeep from this dealership, everyone works hard to make sure the customer is satisfied. Thanks again Tom for all your hard work. More

Excellent Service The associates I dealt with, Chris Weber and Walter Kriz were extremely courteous and personable. It was truly a pleasurable experience. I would def The associates I dealt with, Chris Weber and Walter Kriz were extremely courteous and personable. It was truly a pleasurable experience. I would definitely recommend North Olmsted CDJR! More

Best Dealer Ever! Tom Williamson was very professional and willing to make a deal! He was very knowledgeable about my truck and went to great extents to help me. The wh Tom Williamson was very professional and willing to make a deal! He was very knowledgeable about my truck and went to great extents to help me. The whole process went very smooth, and quick! I would recommend North Olmsted dealership to everyone. Thanks for everything! You have a new Customer for life! More