I went there today to get a newly purchased key/transmitter programmed, and just like the last service it was an excellent experience. They are courteous, but not pushy. I have brought 2 different Chrysler vehicles there for service, the first was bought at another dealer which I went to once for a recall, not impressed, no reason to return. And another vehicle today, which we liked and purchased from a different dealer recently, and will not be going there for service either. I also had an inquiry at their parts department, and a man was a great help. I found a good dealer for service, and I don't mind driving farther, it's worth every mile. Kudos to a good group of people !