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North Orlando Mitsubishi

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.5
1,206 Reviews
North Orlando Mitsubishi in Orlando, FL, is proud to be an automotive leader in our area. Since opening our doors, North Orlando Mitsubishi has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that North Orlando Mitsubishi will get you into the car or truck you choose with professionalism and attention to your needs.
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3772 W Colonial Dr

Orlando, FL

32808

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Showing 1,206 reviews

January 31, 2026

This is the best dealer on central florida. And best finacial deparment services. And very happy. More

by Gino Salerno Ortiz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyrone Engram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaique Oliveira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eli Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Fernandez, Sarai Ortiz
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Jan 31, 2026 -

North Orlando Mitsubishi responded

Thank you for the great feedback! We appreciate your trust and are thrilled you had such a positive experience. Welcome to the family!

January 28, 2026

This was the best deal ship experience I have ever had! I would recommend North Orlando Mitsubishi to anyone. More

by TS0721
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Quesada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thiago De Angelis
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Jan 28, 2026 -

North Orlando Mitsubishi responded

Thank you so much for the wonderful review! We’re thrilled to hear that this was the best dealership experience you’ve ever had. Your recommendation truly means a lot to our team. We appreciate you choosing North Orlando Mitsubishi and look forward to serving you again in the future! 🚗✨

January 28, 2026

Customer service used to be way better than now. New owner, bad service. They even increased the price, almost 25%. Also, I received my car dirty on the driver's carpet. That's unfortunate! More

by Victor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan
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Jan 28, 2026 -

North Orlando Mitsubishi responded

Thank you for taking the time to share your feedback. We’re truly sorry to hear that your recent experience did not meet expectations. We understand how frustrating it is to feel a decline in service, and we sincerely apologize for the condition in which your vehicle was returned — that is not acceptable and does not reflect our standards. While pricing adjustments can occur due to market conditions and operating costs, we never want a customer to feel surprised or undervalued. Your concerns are important to us, especially as we continue working to improve under new ownership. We would appreciate the opportunity to make this right. Please feel free to contact our management team directly so we can address your concerns and work toward restoring your confidence in our dealership. Thank you again for your honest feedback.

Jan 28, 2026 -

Victor responded

I want to be fair and acknowledge that the dealership did apply a discount to the service after I was caught off guard by the price increase, and I do appreciate that gesture. That said, the core issue of my review remains unchanged. The overall service experience was disappointing. I did not receive a post-service inspection or checklist outlining what was reviewed or flagged on my vehicle, which is something I have consistently received in the past and consider basic transparency. Additionally, the interaction with the service advisor felt unprofessional and lacked the level of preparedness and communication I expect, especially as a long-term customer. Lastly, the condition in which my vehicle was returned (specifically the dirty floor mat) was unacceptable and avoidable. These details matter because they reflect care, attention, and respect for the customer. While I recognize the pricing adjustment made in this case, it does not offset the decline in service quality I experienced. I hope this feedback is taken seriously and used to correct these issues moving forward.

Jan 28, 2026 -

North Orlando Mitsubishi responded

Thank you for taking the time to share this detailed and thoughtful feedback. We genuinely appreciate you acknowledging the discount that was applied, and we’re glad that gesture helped address the initial pricing concern. That said, we take your remaining points very seriously. Transparency, professionalism, and attention to detail are fundamental expectations — especially for our long-term customers. Not providing a post-service inspection or checklist is a clear miss on our part, and we understand how important that documentation is in building trust and confidence in the work performed. We’re also disappointed to hear about the communication and preparedness of the service advisor, as well as the condition in which your vehicle was returned. The cleanliness of your vehicle is a basic standard and should never be overlooked. You’re absolutely right — these details reflect care and respect, and we fell short during your visit. Your feedback is being shared directly with our management and service leadership teams so these issues can be addressed and corrected. We value your loyalty and sincerely hope to have the opportunity to restore your confidence and provide the level of service you should expect and deserve. Thank you again for bringing this to our attention.

January 15, 2026

I had a great experience with the the whole team. From the salesman to the finance department was a pleasure. Typically buying a car is a huge pain, this went very smoothly and happy. I decided to do More

by shapijb
Recommend Dealer
Yes
Employees Worked With
Tyrone Engram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaique Oliveira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eli Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dario and Kevin, great guys to work with., Alex Tamer, Pete Ahola, Jasmine Greene, Joann Santiago, Thiago De Angelis, Edwin Acevedo
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Jan 15, 2026 -

North Orlando Mitsubishi responded

Thank you for your review! We love to hear our customers had a great experience.

January 14, 2026

This car is amazing, the customer service very care and do job, so keep up forward Guys! More

by AGROPIERRE2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eli Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Paige, Joann Santiago, Rafael Adorno
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Jan 15, 2026 -

North Orlando Mitsubishi responded

Thank you so much for your review! We look forward to serving you and our community.

November 27, 2025

Alex was great and very helpful making the process smooth. I love my new car! More

by tanya.stamp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Tamer
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Jan 15, 2026 -

North Orlando Mitsubishi responded

Thank you so much for your review! We are so happy you love your new car!

September 08, 2025

Went in for a car look online, but I looked and ended up leaving with a different car that I really love thanks too Dario If you are looking for nice people good attention I recommend this dealership and as More

by Eric Martinez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dario
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July 31, 2025

This dealership was awesome to deal with. Dario was a fantastic salesman. He was very polite, courteous and very knowledgeable. The thank you Sport Mitsubishi for all you did for us to get ou More

by nancy429e
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dario Saint Jean
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July 20, 2025

This is not one of, but was THE best dealerships I’ve ever come across. I want to give a big shoutout to the whole staff, it’s ran very well and it’s very organized, everyone is on one accord. I want to More

by Miller_rassan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dario Jean, Edwin Acevedo
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May 26, 2025

Muy satisfecho con el mantenimiento a mi missubichi oulander 2016. Buen trato y muy buen trabajo. More

by Mandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David mecánico
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