North Park Lexus at Dominion

Beautiful dealership, purchased a used Volvo, test drove a Mercedes, a Lexus and the Volvo. Everyone was very courteous and they worked with me on the registration. The only issue I had was the Roof Rack a Mercedes, a Lexus and the Volvo. Everyone was very courteous and they worked with me on the registration. The only issue I had was the Roof Rack Bars, I was told they would be installed but when I took the car home they were in the back...I didn't realize the key for them was missing and I was not notified. I contacted Fernie about the issue and was strung along for Months with no finality to the problem. The car is fine otherwise and the service was good..just this one hiccup though put a damper on my experience. More

I had an amazing experience with the exceptional customer service I received from start to finish. Every person I interacted with was friendly and made me feel comfortable. Cooper, in particular, exhibited a service I received from start to finish. Every person I interacted with was friendly and made me feel comfortable. Cooper, in particular, exhibited a high level of professionalism which made my car purchase such a great experience. I'm thrilled with my Lexus and would definitely recommend this dealership to others. More

Can’t say enough good things about this dealership. Kent Hathaway is the best and most honest person I have ever dealt with in the automotive industry.Will most definitely be buying from North park lexu Kent Hathaway is the best and most honest person I have ever dealt with in the automotive industry.Will most definitely be buying from North park lexus dominion again. Thanks Kent More

I recently bought a used rx350 from this dealership through Kent Hathaway. The car was almost perfect(minor chrome trim out of place). They had it "fixed" for me but it's still out of place and they da through Kent Hathaway. The car was almost perfect(minor chrome trim out of place). They had it "fixed" for me but it's still out of place and they damaged a fender flare in the process. I don't mind that too much, but when I had the car detailed by a professional detailer, he informed me that he's wiping off dye from the backseat being redyed improperly. I immediately let Kent know what was going on and he agreed to fix it for me. It's now been 2 months since he was informed of my troubles, and over a month since he has responded to me. DO NOT GO HERE. More

Prakash greeted us and showed us an in depth review of the GX460 Black Line my Fiancée wanted. Extremely knowledgeable about all aspects of the car. Was not pushy at all and let us make the decision to pu the GX460 Black Line my Fiancée wanted. Extremely knowledgeable about all aspects of the car. Was not pushy at all and let us make the decision to purchase on our own speed, though there was another couple the kept asking for the keys. Lol. He worked with us on numbers the. Introduced us to Chris Nichols in finance who once again was to the point. Showed us the options on both financing and leasing and what additional products were available. First time in 20+ years of buying that I met a finance man that didn’t try to force his products on us and instead explained the benefits and breakdown of what each product offered in a clear and concise way. After the sale they did a proper walk thru of the features once again. Paired our phones and answered any questions we had. We will definitely be back in the future. More

My sales guy Fernando Maldonado “The Bowtie Guy” is top notch! Very professional & courteous I won’t use anyone else notch! Very professional & courteous I won’t use anyone else More

My family and I have been using Northpark Lexus Dealership for many years and always very pleased with their services and products. Thank you so much Mr.Fernie Maldonado our Sales Advisor and Mr.Fr Dealership for many years and always very pleased with their services and products. Thank you so much Mr.Fernie Maldonado our Sales Advisor and Mr.Frank Jiang as our Finance Manager. We look forward to work with again in the near future. More

Jackson was amazing to work with in my purchase of an Audi Q5. His customer service was second to none! Great communication all the way around. He definitely puts his clients first! Audi Q5. His customer service was second to none! Great communication all the way around. He definitely puts his clients first! More

Nathan sold us our dream car! He shared the dealerships outstanding customer service reputation and we couldn’t agree more. This dealership is unparalleled to any other. Nathan He shared the dealerships outstanding customer service reputation and we couldn’t agree more. This dealership is unparalleled to any other. Nathan was friendly, helpful, knowledgeable, and easy to work with. Thanks Nathan and Lexus! More