North Park Lexus at Dominion
San Antonio, TX
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Horrible Experience Went in to look at leasing a NX300 at the Dominion location. The original salesperson we dealt was great, but when I went in with my wife, he had left Went in to look at leasing a NX300 at the Dominion location. The original salesperson we dealt was great, but when I went in with my wife, he had left the dealership. The next sales person was simply not interested to talk to us about different features available and was very quiet during our entire time. Even the pricing given to us was excruciatingly high. We left with a bad taste and decided to go to the San Pedro location. Incidentally we found a contact as a reference but were told that this location really did not want to deal with INDIANS. This attitude really sucks...such that it made us contact a dealership outside the San Antonio area to lease our next Lexus. More
Best Sales Person Jerry Alvarado & service team! We took a look at a vehicle for my daughter, We didn't spend hours for a deal, The great deal was given right off the bat, Jerry our sales person was We took a look at a vehicle for my daughter, We didn't spend hours for a deal, The great deal was given right off the bat, Jerry our sales person was amazing, understanding, helpful and never pushy, simply the best experience!! thank you for the best service!! More
First Purchase at 72 years young! I made my first purchase without my husband. James Garza and Laura Kirby were excellent teachers who mentored me through the process with patience, kn I made my first purchase without my husband. James Garza and Laura Kirby were excellent teachers who mentored me through the process with patience, knowledge and kindness. I got a car 😊. The transaction educated me but I acquired two new trustworthy friends!!! I will ALWAYS return. More
Outstanding Service. Great Experience “This dealership is outstanding. Their main goal is to take care of the customer and make sure the experience is unparalleled. M. James Garza is an “This dealership is outstanding. Their main goal is to take care of the customer and make sure the experience is unparalleled. M. James Garza is an outstanding professional and person. Took care of everything making for a great buying experience. Ms. Kirby on financing made wonders. Even found me a lower rate than my bank. I was literary out of there in less than one hour. An by the way, James took the car to my workplace to show it to me and drove it home after I purchased it. Look him out. He will take care of you”. More
GO SEE FRANK JIANG FOR YOUR NEXT CAR!! WE WERE VERY PLEASED WITH THE EXCELLENT SERVICE WE RECEIVED WITH FRANK JIANG! WE FOUND A CAR, AND THEN CHANGED OUR MINDS ABOUT WHAT WE WANTED. FRANK J WE WERE VERY PLEASED WITH THE EXCELLENT SERVICE WE RECEIVED WITH FRANK JIANG! WE FOUND A CAR, AND THEN CHANGED OUR MINDS ABOUT WHAT WE WANTED. FRANK JIANG WAS VERY PATIENT WITH US AND HELPED US GET A GREAT DEAL ON OUR LEXUS RX350. THE USED CAR SALES MANAGER WAS VERY FRIENDLY AS WELL. I HAVE NEVER EXPERIENCED THIS OUTSTANDING SERVICE AT ANY OTHER DEALERSHIP!! GO SEE FRANK JIANG....EVEN IF IT IS NOT ON THEIR LOT, THEY WILL FIND YOU YOUR NEXT DREAM CAR AT A GREAT PRICE!! More
Poor Service Have purchased 5 Lexus vehicles in 15 years. Vehicle delivered to Lexus Dominion at 7:00 AM. Could not receive response from service advisor until 4:0 Have purchased 5 Lexus vehicles in 15 years. Vehicle delivered to Lexus Dominion at 7:00 AM. Could not receive response from service advisor until 4:00 PM. Be prepared to wait on them. More
Rusty in sales is an asset to this company! I bought 3 cars from a gentleman named Rusty when he was at north park Toyota. To my surprise, when I was shopping for a vehicle for my elderly mother I bought 3 cars from a gentleman named Rusty when he was at north park Toyota. To my surprise, when I was shopping for a vehicle for my elderly mother, I found out rusty had moved over to north park Lexus. I bought an RX from him without ever setting foot into the dealership (I'm from Louisiana). Rusty's negotiated price was $2k less than all negotiated prices in Louisiana so I had the car shipped to me. Thanks Rusty! More
Quick n easy Great place, great people, great service! Bought our last Lexus from their 'sister' location, and enjoyed it for many years- really sold on the Lexu Great place, great people, great service! Bought our last Lexus from their 'sister' location, and enjoyed it for many years- really sold on the Lexus brand. More
Great service and buying experience! James Garza was extremely helpful, personable and knowledgeable during my buying experience! I highly recommend asking for him I you're interested in James Garza was extremely helpful, personable and knowledgeable during my buying experience! I highly recommend asking for him I you're interested in purchasing a vehicle at North Park Dominion. More
Car buying experience This dealership is by far the best facility I have visited. Very friendly staff, great atmosphere and great prices on vehicles. Would like to give a s This dealership is by far the best facility I have visited. Very friendly staff, great atmosphere and great prices on vehicles. Would like to give a special thank you to my salesman Fernando Maldonado for sending me great information and answering any questions I had. I found exactly what I was looking for and I'll be sure to buy my next vehicle from North Park Lexus Dominion. More