North Park Lexus of San Antonio

In my past experiences, dealerships were a nightmare, but NP Lexus changed my perspective and completely blew me away. Firstly, the place looks bright, upscale, and pristine. Secondly, the entire staff - the NP Lexus changed my perspective and completely blew me away. Firstly, the place looks bright, upscale, and pristine. Secondly, the entire staff - the concierge, cafe staff, salespeople, financing, and tech specialists - are accommodating and friendly. When you walk in and meet with someone, they always first invite you to get a free drink/snack at the cafe before discussing things. My sales specialist was Franko Munoz. He was super friendly, funny, patient, and went above and beyond to help me find the car I wanted on my terms. Never was there any pushy sales tactics. I came back to Franko like 3 times to test drive different trims, ask questions, and check their allocation inventory before purchasing. He was always available by phone too. Thirdly, on the day I picked up my car, I was in and out within an hour with taking pictures, learning the features of the car, and signing paperwork. Nikki, Taylor, and Cameron were awesome in that whole process. Love that I was able to have a bow on my car and they gave me a wine package as well. Of all the luxury dealers, Lexus has the best service. More

I have been doing business with Northpark Lexus for over 20 years. Their customer service in all areas is unsurpassed! 20 years. Their customer service in all areas is unsurpassed! More

Austin Greer was outstanding in every way. The time he took with me and his patients was amazing. He made me feel comfortable with every aspect of the transaction. North Park Lexus is u The time he took with me and his patients was amazing. He made me feel comfortable with every aspect of the transaction. North Park Lexus is unlike any dealership I have ever purchased a vehicle from. Looking forward to using this dealership to also service and maintain my Lexus. As for the actual delivery Austin took care to make certain I understood all of the details as well as connecting my cell phone and the garage door opener. Let it be said that Austin Greer, ALL of the people I met during the transaction who made this as sooth as possible and NORTH PARK LEXUS can only be described as a CLASS ACT. More

Working with Austin was amazing. He explained every detail about the car and answered all our questions patiently. I never felt he pressured us into purchasing the car. He helped us He explained every detail about the car and answered all our questions patiently. I never felt he pressured us into purchasing the car. He helped us find better deals! Lexus North Park was clean and their concierge is an extra bonus! 😁 More

My wife and I had a 5 STAR experience in the purchase of our new car. Edgardo and Taylor exceeded my expectation. I will be recommending both to my friends and acquaintances. our new car. Edgardo and Taylor exceeded my expectation. I will be recommending both to my friends and acquaintances. More

My experience with NPL and Austin Greer was friendly, efficient and he was so knowledgeable of all the options on the vehicle was incredible. Love Austin and will definitely be a returning customer! efficient and he was so knowledgeable of all the options on the vehicle was incredible. Love Austin and will definitely be a returning customer! More

Rhonda helped me with the purchase of my used vehicle, which was not even a Lexus and she made me feel like this was an important sale to her. Very professional which was not even a Lexus and she made me feel like this was an important sale to her. Very professional More

My salesman Thomas Williams did a fantastic job getting me this car. We ran into an early snafu trying to get a car on the lot the first time I visited but Thomas was relentless in getting exactly what I w me this car. We ran into an early snafu trying to get a car on the lot the first time I visited but Thomas was relentless in getting exactly what I wanted and kept in constant communication with me to let me know what was going on. He was instrumental in me getting a Lexus from North Park Lexus of San Antonio. More

I had a wonderful car buying experience with Greg and James. They were super knowledgeable and professional,they made it a breeze. I’m happy I chose North Park Lexus they provide exceptional service! Def James. They were super knowledgeable and professional,they made it a breeze. I’m happy I chose North Park Lexus they provide exceptional service! Def recommend you pick this as your next car dealership! I’m proud to be a part of this Lexus Family!! Nice perks. Absolutely loving my car!! More