North Park Lexus of San Antonio

Never knew buying a car could be such a pleasant experience. James Martinez did a fantastic job providing a no pressure relaxed environment. Everyone we interacted with at the dealership were help experience. James Martinez did a fantastic job providing a no pressure relaxed environment. Everyone we interacted with at the dealership were helpful and friendly. People at North Park Lexus seemed to enjoy being there More

As an architect and educator, I tend to measure people and places by their sense of design, precision, and honesty — and I found all three at North Park Lexus. From the first conversation, Brett and Ed and places by their sense of design, precision, and honesty — and I found all three at North Park Lexus. From the first conversation, Brett and Edgordo approached the process with the kind of professionalism and integrity that’s becoming increasingly rare in any field. They were clear, direct, and true to their word from start to finish. Every promise made was a promise kept. There was a refreshing humility in the way they handled the transaction — no theatrics, no hidden turns — just respectful dialogue, patience, and follow-through. The result wasn’t just a fair deal; it was a genuinely human exchange built on trust. As someone who’s spent a career designing and teaching others to see value in honesty and craft, I left North Park Lexus with more than a car — I left with respect for a team that understands both. Brent and Edgardo have earned a loyal customer, and my highest regard. More

North Park Lexus of San Antonio is a cut above the rest of the dealerships! They ensure you have an amazing experience and that you walk away very satisfied with your purchase. I have had the privilege of of the dealerships! They ensure you have an amazing experience and that you walk away very satisfied with your purchase. I have had the privilege of using Mr. Erik Joseph to purchase my 4th Lexus vehicle. He is courteous, professional, and very attentive in ensuring the customer is always happy. I will always drive a Lexus. Bottomline, they make you feel like family! More

As a first-time car buyer, I couldn’t have asked for a more amazing experience. My family has trusted Cavender Toyota for years when purchasing vehicles, and while deals were always made, this experience more amazing experience. My family has trusted Cavender Toyota for years when purchasing vehicles, and while deals were always made, this experience was completely different, because of the incredible impact of one person: Mr. James Martinez. From the very start, James made us feel heard, valued, and capable. Our test drive turned into an adventure filled with smiles, laughter, and a genuine sense of excitement. He isn’t the kind of salesman who just looks out for himself, he truly cares that his clients get exactly what they want and love. Beyond the car, we talked about careers, family, aspirations, and life in a way that felt authentic and warm. Thanks to James, the entire experience was full of positivity, good energy, and happy faces all around. I will forever recommend Northpark Lexus and James Martinez to anyone searching for their next vehicle. Thank you for creating an unforgettable experience that I will always cherish! More

First class experience! I was an out of state buyer, so most of the communication prior to purchase took place via text and email. I sent dozens of questions over the course I was an out of state buyer, so most of the communication prior to purchase took place via text and email. I sent dozens of questions over the course of a week or so and received detailed responses immediately. My in-store experience was equally impressive with the team spending a good deal of time making sure I was fully acquainted with all of its features and tech. Finally, the team communication post purchase was excellent. I received follow-up calls/messages, and immediate response to a couple of questions I had. Overall, best dealership experience I've had! More

I have owned and driven at least 6 different Lexus vehicles since 1996. The North Park dealership is my one and only. Best customer service from sales to maintenance service. Chris Sotelo is my go- vehicles since 1996. The North Park dealership is my one and only. Best customer service from sales to maintenance service. Chris Sotelo is my go-to sales guy. More

In the last 3 ½ years, I’ve purchased five Lexus vehicles, and the last two have been from North Park. Sam (our salesperson) and Taylor (manager) went above and beyond to make the experience seamles vehicles, and the last two have been from North Park. Sam (our salesperson) and Taylor (manager) went above and beyond to make the experience seamless. I had just returned from overseas, and they had the deal ready to go. Since my car wasn’t in yet, they personally delivered a loaner to me the next morning and let me keep it for a week—amazing service! Their service department is also outstanding. North Park Lexus truly treats you like family, and that’s why they’ve earned my loyalty. More

In my past experiences, dealerships were a nightmare, but NP Lexus changed my perspective and completely blew me away. Firstly, the place looks bright, upscale, and pristine. Secondly, the entire staff - the NP Lexus changed my perspective and completely blew me away. Firstly, the place looks bright, upscale, and pristine. Secondly, the entire staff - the concierge, cafe staff, salespeople, financing, and tech specialists - are accommodating and friendly. When you walk in and meet with someone, they always first invite you to get a free drink/snack at the cafe before discussing things. My sales specialist was Franko Munoz. He was super friendly, funny, patient, and went above and beyond to help me find the car I wanted on my terms. Never was there any pushy sales tactics. I came back to Franko like 3 times to test drive different trims, ask questions, and check their allocation inventory before purchasing. He was always available by phone too. Thirdly, on the day I picked up my car, I was in and out within an hour with taking pictures, learning the features of the car, and signing paperwork. Nikki, Taylor, and Cameron were awesome in that whole process. Love that I was able to have a bow on my car and they gave me a wine package as well. Of all the luxury dealers, Lexus has the best service. More