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North Park Lexus of San Antonio

San Antonio, TX

4.9
609 Reviews

611 Lockhill Selma Road

San Antonio, TX

78216

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Showing 609 reviews

December 11, 2024

Mr Thomas is a very good salesman! He is always helpful and nice. Excellent customer service skills. I would highly recommend him if you are looking for a vehicle! Keep up the gr More

by Kennedy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Williams
December 02, 2024

My recent purchase was made with Chris Sotelo. A very good salesperson -- customer focused, empathetic, and energized. He secured a tremendous deal for my trade-in (2021 Lexus RX 350). I am als More

by Vaughn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rebecca Swenseth , Chris Sotelo, Ian Beam
November 24, 2024

This place is top notch. From the time you walk in till the time you leave they treat you like a VIP. More

by drcarroll75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Braden Stanley
November 20, 2024

Best car buying experience of my lifetime and I am age 77!!! Thomas Williams is not only a fabulous salesperson, but super knowledgeable and also got me through experiencing what we thought was a lost c More

by lynn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Williams, Ruben Rios
November 17, 2024

This is the best dealership with impeccable service. Erik Joseph’s is wonderful he goes above and beyond. Always professional, knowledgeable, and patient. More

by mdelgado1969
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Joseph
October 30, 2024

Noe Hernandez and Sergio Carranco were excellent to work with and I would recommend them highly to my friends. More

by rgmorales
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Carranco, Noe Hernandez
October 16, 2024

This is the 4th car we purchased from NorthPark. It’s always a great experience and we will continue to buy from Cipriano. More

by pac355
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cipriano Sierra
October 10, 2024

Very pleased with 2023 RX 350 Luxury. Overall positive experience enhanced by courteous professional staff. Only disappointment is that Lexus would NOT work with us to swap out the 21 i More

by LexusLover
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew McIver, Nikki Sample
September 26, 2024

The best experience purchasing a vehicle a home like feeling treatment by the entire staff. More

by julianskns
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregory Rietz and Finance specialist Sergio 5 STARS ALL DAY
September 22, 2024

I experienced a trifecta of outstanding customer service. Sales & Leasing Consultant, Gregory Rietz exhibited exceptional planning/coordination and responsiveness by booking an early Saturday morning test d More

by Juan H.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregory Rietz, James, Sergio Carrasco
Sep 22, 2024 -

Juan H. responded

I experienced a trifecta of outstanding customer service. Sales & Leasing Consultant, Gregory Rietz exhibited exceptional planning/coordination and responsiveness by booking an early Saturday morning test drive on a high demand used vehicle I discovered via the North Park Lexus website Friday afternoon. Greg’s initiative to book the early morning appointment secured my availability to the vehicle ahead of walk-in customers. Regarding coordination, Greg’s associate James, worked behind the scenes during the sales process to ensure the vehicle was completely prepared for key turnover immediately following final signature of the sales contract. Final kudos to the Finance Manager, Sergio Carrasco, who remained transparent with listed prices/fees and went the extra mile to ensure I received an unmatched interest rate and a great deal on an applicable service plan. I rank North Park Lexus amongst the top Military/Veteran Friendly Dealerships in San Antonio. My first customer service experience at this dealership was as an active-duty military member over a decade ago and I’m glad I chose to be a return customer as a veteran. I arrived at 0900 and drove off in my Toyota 4Runner just before noon, with complete satisfaction of the more than fair and reasonable ‘out-the-door’ price/financing agreement.

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