
North Park Lexus of San Antonio
San Antonio, TX
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Mr Thomas is a very good salesman! He is always helpful and nice. Excellent customer service skills. I would highly recommend him if you are looking for a vehicle! Keep up the gr He is always helpful and nice. Excellent customer service skills. I would highly recommend him if you are looking for a vehicle! Keep up the great work and customer service. Kennedy Christopher, CESE VP More
My recent purchase was made with Chris Sotelo. A very good salesperson -- customer focused, empathetic, and energized. He secured a tremendous deal for my trade-in (2021 Lexus RX 350). I am als A very good salesperson -- customer focused, empathetic, and energized. He secured a tremendous deal for my trade-in (2021 Lexus RX 350). I am also impressed with the service component of Lexus. In taking my previous car in for services, appointments were easy to make, service representatives were very good and cognizant of customers' time. After purchasing my new 2024 Lexus 350h, I met with Rebecca Swenseth from the Finance Department -- an absolute star with Lexus in my view. She was informed, concise, and explained the life cycle maintenance plan with ease and understanding. More
Best car buying experience of my lifetime and I am age 77!!! Thomas Williams is not only a fabulous salesperson, but super knowledgeable and also got me through experiencing what we thought was a lost c 77!!! Thomas Williams is not only a fabulous salesperson, but super knowledgeable and also got me through experiencing what we thought was a lost car title on my trade-in. He was amazing. More
This is the best dealership with impeccable service. Erik Joseph’s is wonderful he goes above and beyond. Always professional, knowledgeable, and patient. Erik Joseph’s is wonderful he goes above and beyond. Always professional, knowledgeable, and patient. More
Very pleased with 2023 RX 350 Luxury. Overall positive experience enhanced by courteous professional staff. Only disappointment is that Lexus would NOT work with us to swap out the 21 i Overall positive experience enhanced by courteous professional staff. Only disappointment is that Lexus would NOT work with us to swap out the 21 inch wheels with 50 profile tires--they ride way to rough for a luxury model but would be perfect on an F-Sport. Not sure why lexus would even put such inappropriate wheels and tires on a Luxury model when they obviously compromise the ride quality! More
I experienced a trifecta of outstanding customer service. Sales & Leasing Consultant, Gregory Rietz exhibited exceptional planning/coordination and responsiveness by booking an early Saturday morning test d Sales & Leasing Consultant, Gregory Rietz exhibited exceptional planning/coordination and responsiveness by booking an early Saturday morning test drive on a high demand used vehicle I discovered via the North Park Lexus website Friday afternoon. Greg’s initiative to book the early morning appointment secured my availability to the vehicle ahead of walk-in customers. Regarding coordination, Greg’s associate James, worked behind the scenes during the sales process to ensure the vehicle was completely prepared for key turnover immediately following final signature of the sales contract. Final kudos to the Finance Manager, Sergio Carrasco, who remained transparent with listed prices/fees and went the extra mile to ensure I received an unmatched interest rate and a great deal on an applicable service plan. I rank North Park Lexus amongst the top Military/Veteran Friendly Dealerships in San Antonio. My first customer service experience at this dealership was as an active-duty military member over a decade ago and I’m glad I chose to be a return customer as a veteran. I arrived at 0900 and drove off in my Toyota 4Runner just before noon, with complete satisfaction of the more than fair and reasonable ‘out-the-door’ price/financing agreement. More